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“Very disappointed.”

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Senator Hotel Apartments
Ranked #23 of 103 Hotels in Ayia Napa
Certificate of Excellence
Gudja
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very disappointed.”
Reviewed 22 August 2014

We were 3 people and when we got in the room we found out:

1) We had 2 beds in the AC, 1 bed not.

2) Rooms are not cleaned everyday, we asked for the towels to be changed and they told us to pay extra.

3) Music near the pool is too loud and doesn't stop from 10AM till midnight or so. (can't even take a nap)

4) The cooker and kettle were too old and do not function well at all!

5) The food from the restaurant is terrible. Everything is frozen. I expect better from a hotel like yours.

6) No cameras in the car park. Someone broke our quad bikes and we were parked in the hotel car park. It's a shame that there are no CCTV cameras!

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Matthew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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553 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014

Kriagos and the rest of the bar staff were amazing and so welcoming .. And the Irish woman's husband is hilarious ! Hotel was cleaned practically everyday .. Best hotel in napa .. Fresh towels and bed sheets every day, bar staff make amazing cocktails and we couldn't of asked for anything more .. Only thing is wifi should be free otherside amazing .. Michelle and Jenny

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny12122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buxton, England, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014

This is such an awesome hotel; its the only hotel ive been to on a girls holiday that I would actually go back to. The 2wentys reps were so friendly and fun, they were like a part of our friendship group when we were on holiday. The reception staff weren't so friendly... there was one woman who was very nice and helpful, but there was a man on reception that was a bit rude when we asked to split the air con and safe deposit charge between the four of us and pay separately.
The bar staff were lovely most of the time, service was very slow some days; it took about half an hour for me and my friend to get our wraps served to us after ordering. A young lad works on the bar too, he was very friendly but for some reason, on one occasion, he served us our food, we ate it, he took it away, then a few minutes later, brought out the same dishes to us again. When we looked confused and said we've already eaten he was really rude, even though it clearly wasnt our fault; clearly a communication problem but apart from that they were nice at the bar!
The main pool area was lovely, I cant say anything for the other two pools because we never visited them. The rooms were nice and spacious, no problems at all. The air con worked very well, but you could only have air con in the bedroom. Nice little kitchen where you could cook simple meals if you wanted to.
The only thing that I didnt like was that you could leave your key at the reception and then get it back when you get back from your night out or whatever. We did think what if someone else asks for our key, they'd just be able to get into our room as there didnt seem to be any procedure for giving them out.
On the whole, it wasnt a typical lads/girls holiday hotel,it was nice and clean and everything worked in the room and the communal areas, and a great atmosphere around the pool! The hotel were very tolerable of 2wentys guests; there were a couple of older couples staying but that was it; we never had any complaints about noise Overall friendly people, a few minor moments of people being rude but we were on holiday and didnt really care at the time. We visited River Reggae, the rival hotel thats an 18-30; we nearly stayed there and we are SO GLAD that we didnt, what an absolute state! This is by the far best hotel to stay in in Ayia Napa!!!

Room Tip: Rooms around the main pool are more convenient; hotel is quite big and has lots of separate blocks b...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Charlotte A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birkirkara, Malta
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2014

They made us feel like we're at our own home... the staff members are amazing ,The apartments have everything you need and they are very clean. The location is great I Would definitely recommend this hotel to everyone coming to Ayia Napa, it is great value for money & has a great atmosphere :)

Room Tip: I do recommend the ground floor apartments facing the main street
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank elena10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 17 August 2014 via mobile

This hotel has the kindest and most enjoyable staff you could imagine. They are helpful with everything. When we came at night the people at the reception gave us every possible information we needed. Everything from what to stay out of, to what they recomended. We felt very welcome in the bar. Our new best friend came up to us everyday to give us a laugh when we were feeling hungover or tired. Rooms are nice, and a lot nicer than what you'd expect from an hotel in Ayia napa.
Thank you for everything, and making our first stay in ayia napa as good as it was.
- 4 very pleased Norwegian boys!

Stayed August 2014, travelled with friends
Helpful?
Thank Sivert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

I would like to comment how pleased I was with the service provided to me all the staff members. The staff members are amazing, they made us feel like we're at our own home. Also excellent service.... Best hotel atmosphere :)

Room Tip: Rooms 109 & 110 :)
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank NichMica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

This hotel is perfect for a girls/lads holiday to ayia napa. This was my second time in ayia napa & after seeing various bad hotels in the area, this is by far one of the best hotels in Cyprus. The apartments have everything you need and are very clean. The location is great...5 mintues away from the strip. The cleaners came everyday & the bar staff were amazing espically Demi who was lovely and made our stay extra special. Would defo recommend this hotel to everyone coming to ayia napa, it is great value for money & has a great atmosphere. We will be coming back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jessicaa17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Senator Hotel Apartments

Property: Senator Hotel Apartments
Address: Yianni Ritsou Street 21, Ayia Napa 5340, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#2 Best Value Hotel in Ayia Napa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Senator Hotel Apartments 3*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to your next holiday experience An officially B' category Hotel Apartment The Senator Hotel Apartments with its smart looks, casual ambience and very central location allows the holidaymaker to unwind, chill out and explore everything Ayia-Napa has to offer. Just a few minutes from the famous Ayia Napa square, the hotel is in the proximity of an amazing selection of taverns, restaurants and bars and of course, the world-famous night clubs. Exceptionally lively Hotel atmosphere between mid-June to early August. Consisting of 7 two & three-storey buildings and three swimming pools spread widely between two roads, these self-catering apartments are cool and welcoming. . There is choice between comfortable studios and spacious, one or two-bedroom apartments, all with separate bathroom/shower, WC, kitchenette with full cooking facilities, refrigerator and balconies. Cool down and relax in the sun with the rhythms of music at one of the Senator Hotel's swimming pools, offering free sun-beds and umbrellas, each with its poolside bar serving drinks and snacks all day long. Our long tradition in hospitality and personal service provided by our warm, friendly and experienced staff will make sure your stay is most enjoyable. ... more   less 
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Also Known As:
Senator Hotel Ayia Napa
Senator Apartments Cyprus

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