Family of 4, kids aged 7 and 12 arrived at apartment late August for 2nd week of our holiday. What greated us was an apartment in need of serious repair, paint flaking off the walls, ants everywhere, there must be a nest they tried to use a cork and ant catchers , old scruffy towels in the middle of the room, sun loungers falling apart,couldn't sit on it at all, toilet seat hanging off, but the worst was the awful smell of damp and the large patch on the ceiling. It looked as though the apartment hasn't been used in a very long time and the photos advertising it must have been taken years ago and are FALSE please see actual pictures attached(unfortunately can't attach the smell). Contacted owner to complain and explain that we can't stay there as son has terrible asthma and damp and mould spores are harmful to it and he would end up in hospital sleeping in a room with damp above his head and was offered a handyman to go round and sort (how they would eliminate damp within an evening is beyond me).
Explained we didn't want to stay and spent hours trying to get alternative accomodation she didn't offer help or respond she was busy?? We had nowhere to stay at this point! With two kids!! Owner originally offered partial refund and lied about the amount the letting agent took in commission and has since declined to pay any of the money back even though we didn't spend even 10 minutes in the apartment.
AVOID AT ALL COSTS you don't want to have your holiday ruined by dishonest people.
Really upset and this could ruin and end up costing you way more than you budgeted for.
(It did us! )
Location is great 20 minutes to Nissi Beach walking, 5-10 minutes to bar, club streets. The complex la casa de Napa where the apartment is located is very quiet and nice, it has its pool , which we could use, in front there is great landscape. The apartment itself is not designed modern inside, and looks not luxury, but there was everything we needed , its the last building so it was very quiet, the balcony is really wonderful as we were sitting there all time.