Having booked All Inclusive we arrived to find that the hotel only offers Light Inclusive. This means that food is included but drinks are limited to six per day which they tick off at the bar so they know how many a day you have had, I feel like I was back at school, it also included not being able to have soft drinks and water with the heat you can easily go through six juices and water leaving no drinks for the evening! Some of us also liked to drink bottled alcoholic drinks from the fridge which was marked down for 2 drinks out of the six which wasn't very acceptable considering they was small bottles, we then got told a day later that the fridge was out of bounds for anyone with All inclusive bands and if we wanted bottled drinks we would have to pay for them the same as the cocktails we could only have certain cocktails anything that was blended was not allowed or any branded drinks we could not have either. We then decided to bring juice and water into the hotel from the shop up the road and got told of by the staff for having it in the hotel as it is not theirs I found this very strange considering although in January and February when we all booked this through Ayia Napa Takeover it did not say anything about 6 drinks per day and was fully inclusive with paying a lot of money for a all inclusive hotel and only being able to receive a certain amount of drinks a day it is not worth it. The breakfast was ok the same every morning, The lunch menu was in plastic wallets which inside stapled was the menu with at the top saying only 1 cold or hot dish, The cold dishes had 3 things which didn't look appetizing, the hot dishes had around 5 things which was only a few things that some of us liked including a plain pizza, a chicken dish, a pork dish, fish and spaghetti, on the second day some of our friends decided to open the wallet and discover that there was a menu underneath full of better lunch choices and a lot more to offer, we then got told of for opening the wallet and pulling out that menu as it had been changed by the manager so they didn't have to supply a lot of good food for the lunch they all got taken away the next day as we wasn't allowed to order anything off it and had to pay for it if we wanted anything from it.
The hotel is good and well maintained otherwise . The pool area is beautiful with ample sun beds and a lounge area. The hotel is right on the beach.The food was good and plentiful, something for everyone.Some of the barmen were lovely others could be very rude at times. This holiday was let down by the fact that it was miss-sold as All Inclusive but didn't offer the service we had booked.
DO NOT BOOK THIS HOTEL IF YOU REQUIRE AN ALL INCLUSIVE PACKAGE
- Official Description (provided by the hotel):
- Location Piere-Anne's ten acres gardens have direct access to a sandy/rocky beach, breathtaking views of the clear waters of the Mediterranean Sea and a costal path that runs all the way to Ayia Napa's sandy beaches, the harbor and Ayia Napa Sculpture Park. The hotel is located just 8 minutes from the busy centre of Ayia Napa where there is, both lively nightlife at the local clubs but also numerous family activities. The hotel offers spacious, modern rooms with large private balconies overlooking the sea or the city. All rooms feature air conditioning, central heating, en-suite bathroom, a safe box, a telephone, Wi-Fi (with a charge), fridge and a TV. All the bathrooms feature a shower/bath, a shaving unit and a hairdryer. The hotel features 24-hour reception, Outdoor Pool ,Indoor pool (winter time), Sun-beds & Umbrellas, Pool bar, kids playgrount, Tennis court, Volley court, Free Parking, Iron room, Breakfast/Dinner buffet, Restaurant, Free Wi-Fi (at the bar area), . ... more less
- Reservation Options:
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- Also Known As:
- Pierre Anne Hotel Ayia Napa
- Pierre Anne Ayia Napa