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All reviews hour bar air con girls holiday place to stay next year rooms are basic young people manager george bar is open minute walk nissi beach pool bar bars and clubs clean towels great holiday strip napa
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Reviewed 5 weeks ago

Amazing place to go with your friends and the staff are so lovely good place to stay if you are having a wild holiday with your friends and the rep dan is amazing he will tell you all about the amazing events to go to. i wouldn't say its a family place to go to with kids more for 18-30 had such amazing time for my first girls holiday and the staff were so helpful when my friend hurt herself they phoned a doctor for her and she was fixed in no time. Going back next year and can not wait

Stayed: September 2018
1  Thank leannseery98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

The best hotel apartments its my fourth time here.. in the middle of nightlife. near everything. Veryyyy greatt staff,so cute and helpfulll. Check up every day, Clean rooms and comfortable.finally, It's totally recommended.

Stayed: September 2018, travelled with family
1  Thank Shakeeb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

Just returned from a weeks stay with my son. We booked in here for a family wedding taking place near by, arrived at night and check in was quick. on day 2 my son took not well and the manager George was very concerned and advised to attend a local GP. The holiday Rep Dan took him and he received medication (make sure you buy holiday insurance to ensure free treatment) any way, the apartment was very spacious but basic we stayed in 208 overlooking the pool which was a great view. There was a two ring electric hob to cook on, a kettle and a fridge. Down side is..If you want a toaster its 10 euros a week, air con is 60 euros a week, hairdryer 2 euros, iron 2 euros for 2 hours.
its definetly a young persons hotel although there was some families. the night security man John is on the ball and doesnt miss a trick, (eyes on the back of his head lol) so I felt very secure and if there was any really loud noises at night or anyone who doesnt belong in the complex he was there sorting it! the staff really make this hotel and are all very nice an accomodating. there is a taxi rank right accross the road, supermarkets and plenty of restuarants nearby.

Room Tip: best views room 206 to 212
  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Service
3  Thank rosie_carroll2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018

When we first turnt up it was late at night and very dark, after checking in and paying for air con we were talking about needed drinks/cigarettes and the lady behind reception kindly opened up the shop and let us get what we needed. when we got to our room our key wasn't working so no lights would come on but the manager soon came along to fix that problem. we went as 2 groups of 4 and requested for our apartments to be next to eachother and they couldnt of been more far apart if they tried. When we went into the room they were clean with clean sheets and towels but that was the only day that we were given fresh sheets and we got given fresh towels 3 days but the towels were obviously other peoples towels that has been left at the hotel as we were receiving ralph lauren, Armani and marks and spencers towels. When we arrived we had a tiny bathroom with a large bedroom with 2 single beds in and a wardrobe. We then had another room with a basic fridge, sink and 2 oven hobs. we had bare minimum cutlery and plates, saucepans etc..., in the kitchen was also a very uncomfortable sofa bed and a another so called bed which was like a piece of foam on a metal gate - all you could feel was the metal bars underneath you. The aircon also only worked in the bedroom which made the kitchen too hot. so on our first night we moved the metal gate into the bedroom and one person slept on there while 3 people squeezed into 2 single beds pushed together. We also had a balcony but it wasn't very big at all, could only fit a table and 2 chairs on there while there was 4 of us staying in the apartment. Due to the cleaners never coming in to tidy the room every morning we could go round and tidy it all and chuck the rubbish away in bags, also because they werent coming into the room to clean it we had a whole pile of rubbish bags pileing up in our kitchen which started to smell and we had to get rid of them ourselves. On the first night we were greeted by our rep Ellie who took us up to green bungalows as our transfer dropped us on a main road and told us where we had to go, When we arrived she told us to chuck our suitcases in our room and then meet her by the bar area. once we done that we went down to find her no where, we waited for 10 mins and got fed up and went out instead, we only seen her once for the rest of the week and all she asked us was what we were doing that night, we had to ask other reps in the apartment what time things were and how we get there as Ellie told us nothing. No one at reception understood what we were saying to them except the 2 managers who understood some english. On our last day we weren't getting picked up till 9.30PM so we payed to keep one of our rooms, we went out and chilled by the pool trying to waste some time. when we got back to our room the whole room had been cleaned and our suitcases were all done up and shoved in a corner and our tooth brushes, body wash, shampoo and conditioner had all been chucked away when we were all waiting to have a shower before we left. it resulted in us finding the cleaner who cleaned the room who said she wasnt told we were late checkout and found it funny how she chucked our tooth brushes away and laughed and told us to get it back out of the bin if we needed them. Now onto the good points of the apartments - I've never felt so safe somewhere abroad, the security guard George was amazing, he'd be constantly walking around and making sure no one who wasn't staying there wasn't in any apartment. also reception wouldn't let anyone in unless they had a wrist band on, Also the bar lady was lovely, she would always be smiling and she was very friendly. she also requested food which wasn't on the menu for a couple of my friends and the chef made it with no hassle. The food there is really nice and i would definitely recommend the club sandwich! They also play music all day and night till around 12/1 o'clock AM and its all the UK top 40. i would reccomend this hotel for partying and if you dont care about sleeping in your same sheets all week! Also the hotel was in a really good place, napa rocks was right opposite who have pool parties and we went across to see nathan dawe, snackamania is at the top of the road which is amazing greasy food for when your on your way home! Gallianos bar is at the top of the road aswell which is an amazing pre-drink bar its 10 euros for a free bar for an hour. At the bottom of the road is a restuarant called paula's and it is also amazing in there aswell!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank maisiepruett1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2018

Hotel is decent enough, no complaints other than the prices of air con and WiFi. Air Conditioning was 60 Euros for 1 week WiFi was 25 Euros for 1 week. So That's 85 Euros already spent before you get there!
Hotel manager, George, was a good lad very friendly and funny, won't take any trouble though so lads beware! Can't bring anyone back to the hotel, so if you pull, back to their hotel.
Pool is decent, plenty of sunbeds, little Jacuzzi too with a table in the middle of it for your drinks which is good.
Pool bar is actually really good, reasonably priced and really nice food.
Location is amazing, literally 30 seconds walk and you are on the strip which is mint when you are coming home from a night out! Plenty of other things to do near the hotel during the day.
Really can't complain for a lads holiday

  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Sam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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