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Aparthotel Horizonte Bay
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Reviews (192)
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77 - 82 of 192 reviews
Reviewed 6 July 2011

We got back yesterday after spending a week there , all the hotel info on the net is WRONG AND MISLEADING , u dont get aircon in rooms , all inclusive food is only breakfast (they ran out of bread) lunch(which is left over from dinner the night before) dinner (left over from lunch) and if u are lucky maybe a hamburger at 4pm thats it. The staff are great (3 barman left in a week!!!) management terrible, even though it was cheap u still shouldn`t advertise services that u dont provide, and the entertainer wasnt allowed to talk to us (not allowed) whats the point of an entertainer during the day at the pool!! we love the island and there is so much to do . Dont go to this hotel if you have children its not safe my husband fell on the steps and a young girl fell getting IN the pool. They say 3 stars but dont deserve 1 star.

  • Stayed: July 2011, travelled as a couple
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1  Thank cgmurray99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2010

i thought la piramide was excellent value for money. yes it was quiet and out of the way but it was just what we wanted. the staff where great and the food was edible. the apartments could do with a make over but they where cleaned regularly. all in all we had a good holiday and yes i would go to la piramide again.
dermot belfast

  • Stayed: January 2010, travelled as a couple
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1  Thank Dermot K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2010

I havent ever written a review before but after seeing what some people have written I felt I should defend this place.
We paid £200 per person per week for an all inclusive stay and found it to be great value. I dont understand how people can complain about the food or the rooms for this price, its very unreasonable to expect 5* service, if you want it then pay for it. The rooms were spacious and clean and even had a full kitchen. The pool area was cleaned everyday and had plenty of sunbeds. Every member of staff was lovely and couldnt do enough for you. There wasnt much choice of food but there was always something nice to eat, usually there was a choice of meat, fish, pasta, chips and veg. The hotel was nice and quiet, maybe a bit too quiet at night but a taxi ride into town was only 4-5 euros. I think there was no entertainment in the hotel due to the time of the year so its probably more lively in peak-times. We really enjoyed our stay here and dont have many complaints, the only negative things were some of the other english guests, one family were very rude to the staff, I found this very embarassing and felt ashamed! Also, we were next to some very loud people who didnt seem to sleep at night and kept us up but this is at no fault of the hotel.
I suggest not booking transfers to and from the hotel as it cost us £30 each way and then once we got there we found that it was only 10 euros in a taxi and they are waiting outside the airport.

  • Stayed: January 2010, travelled as a couple
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1  Thank fayexxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2010

apartments were ok but needed a good clean food was a discrace only holiday ive been on and lost weight no choice cold chips 1type of meat if you got in early sloppy mixed veg 1tray of salad &icecream for dessert this was every night 1 person at a time ran the hotel you rang a bell for attention it was like something out of faulty towers although Daniella &david did everything to help and always polite i felt sorry for the children their was no choice in food no kids club and no evening entertainment on new years eve no tables set just brown plastic table cloths no party you came for your meal when you wanted and same cold food never again it doesnt deserve any stars

  • Stayed: January 2010, travelled as a couple
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Thank LiverpoolKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2009

Booked a last minute holiday to La Piramide for October. Read the reviews and was somewhat apprehensive however when we got there, the apartments were basic but clean and maid service was three times a week. The buffet breakfast, lunch and dinners were good and a variety of meal options were available at every sitting. The staff were very pleasant and were eager to please. Any suggestions by guests for improvements were acted on. The pool was cleaned daily and the area surrounding he pool was very clean. The hotel is located a thirty minute walk from Caleta de Fuste but this walk is very pleasant along the coast into the town.
On the whole I believe the hotel offers great value for money. I would recommend this for people who wish a relaxing and peaceful break.

  • Stayed: October 2009, travelled as a couple
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Thank EdinburghFee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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