Room 237 forward facing, corner room, overlooking courtyard with balcony and partial sea view. Room 238 (friends room) has same view but larger balcony.
This was our second stay at the Coral Platja and slightly better than the first one. This time round as on the first visit we were on a coach tour.
The hotel is charming, clean and nicely decorated. Steps away from the promenade and beach, though you take your life in your hands with the cyclists racing along. A pleasant fifteen minutes stroll from the town centre and a little longer to the end of the promenade at St Margarite.
The cleaning staff are very good and pleasant, changing linen and towels daily and keeping rooms spotlessly clean.
A small fridge is supplied for any drinks you want to keep cool, however be warned when you leave the room and take the key card from the slot this will switch off all electrics to the room including the fridge and you return to a pool of water and warm drinks. You could try asking for a second keycard to leave in the slot, though I doubt you would get one. A Tesco/Sainsburys card etc doesn't work (we tried it). The air-conditioning is not efficient and was only just 'working'.
As part of the tour we were on a half board 'buffet' meal plan which was perfectly adequate with something to suit most palettes. We were allocated our own table on arrival and this was reserved by our travel company with a 'reserved card' so no problem searching for a table.
The restaurant staff were efficient, bringing out fresh food as and when required but oh dear what a dour lot they were. The bar staff were even worse, I don't think we saw a smile all week except from one young chap. The female bar person was extremely 'frosty' and couldn't raise a smile or polite word for anyone. As we were entitled to certain free drinks 8-10pm on our package they seemed to think us rather inferior and refused us waiter service so had to go to the bar each time to obtain our drinks.
We had an issue with the fridge in our room which failed totally. I asked twice for it to be attended to but when I chased this up each one on reception denied knowledge of the complaint. I asked our driver/tour guide to help and within half an hour the fridge was replaced, he told them that 'manyana' was not an option.....
This is a lovely hotel in a fantastic location let down only by it's appallingly unfriendly, dour and rude staff.
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- Also Known As:
- Prestige Coral Platja Roses, Spain - Costa Brava
- Prestige Coral Platja Hotel Roses