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“Fantastic holiday,great hotel” 5 of 5 bubbles
Review of Hotel Mediterraneo Park and Hotel Mediterraneo

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Hotel Mediterraneo Park and Hotel Mediterraneo
Ranked #1 of 36 Hotels in Roses
Certificate of Excellence
Beverley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Fantastic holiday,great hotel”
5 of 5 bubbles Reviewed 1 October 2013 via mobile

We have just returned from having a Treyn holiday and this hotel is one of the best we have used.Very clean everywhere,rooms spotless staff excellent.Dining is of buffet style and is much like using a canteen and it's amazing that there were no accidents as it's a bit of a free for all.The food was good with plenty of choice.I was disappointed with the wi-fi not very good needs to be upgraded,free in the bar area,but anywhere else it's 1euro per day.
We are planning to go back in 2015 as we love the area of Roses and the Costa Brava in general.

Stayed September 2013, travelled with family
Helpful?
3 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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708 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Israel
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

I've just returned from this hotel, in which I've stayed for 5 days.
This is the first time that the hotel looks better in real life than in the official pictures.
The staff is very helpful and patient (There was a very nice lady in the reception - I think her name is Isabele - she was great !)
The food is very good, and with a large variety. The pool is nice and so is the indoor pool.
The location is close to the beach so you can go for a nice walk on the beach.
I recommend it.

Room Tip: Ask for the rooms facing the pool and mountains side.
See more room tips
  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calella, Spain
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
2 of 5 bubbles Reviewed 21 September 2013

We are a family with two young children (4 and 2) and this hotel had all the appearances of a family hotel. We booked early and even emailed the hotel to check all would be well beforehand.
At this point let me make it clear that the problem is not with the facilities. Some are a little tired like the indoor pool but on the whole it is spacious as others have said. The hotel has a corporate style, is very clean but lacks in character. It also lacks attention to detail in other, little but annoying, ways like the blackout curtain not being wide enough to cover the windows in the room for example.
We do not believe our children to be badly behaved in any way; on the contrary we are blessed. However I am sorry to say we were made to feel extremely uncomfortable for the duration of our stay.
There were very few children in the hotel and it was immediately apparent that this hotel caters for coach loads of pensioners from England as well as those travelling the short distance from France. With hindsight the feedback on here clearly shows that if you read all of it. The result is that you are constantly stared at (or worse) if your children make the slightest noise, or god forbid your 2 year old doesn’t sit quietly at the table for the duration of your meal!
If that were not bad enough, the staff are something else. At best they are cold and impersonal and at worst, particularly in the restaurant they display behaviour that frankly would not be allowed in the UK.
On our first night, our little one was tired from travelling etc. and so fell asleep just before dinner. We decided to carry her down and she was sat on mum. We had not been there 10 minutes when the first staff member walks up without introduction and asks we put shoes on her. We explained she was sleeping and had none with us. He then fetches the ‘maitre d’ who rather aggressively asks us to put shoes on her as though our first explanation had not been understood or heard. Needless to say we were made to feel so unwelcome we ate as quickly as possible and left.
On our second night (we only stayed 4 nights!) our youngest was playing by the table (in shoes) and lost her little bracelet. We asked a waitress for help, rather than just start searching ourselves but she was not interested, so I opened a nearby cupboard to see if she had put it in there. Within a few seconds we are accused of ‘creasing the tablecloths’, which I did not and was extremely careful and respectful.
And so to the third night and the most shocking event of all. Both of our children were playing by our table with a third child, even under the table so not in anyone’s way and very quietly sticking stickers in a book. First guy comes along asking them (yes the children) to be moved – to where exactly? Well he suggested the foyer of the hotel – under whose supervision we asked? Not his problem, just move them – a family hotel remember folks which has no facilities in the restaurant for children. Anyway once we politely declined, along comes the maitre d and grabs the third child (a girl of about 5) by the arm, drags her to her feet and asks where her mother and father are (in Spanish, she was Dutch). The girl was petrified. He then starts to clear all the books and stickers etc. into a bag (none of which were his property). At this point I was so shocked I just froze as the father approached I was half expecting him to just knock the guy out. Instead he just exchanged a few words and it turns out he had not seen him grab her. Again we were made to feel like outcasts for the remainder of the meal until we left.
Yes we did complain and report it to management. The following morning nothing had been done so we sat down with a manager in his office and displayed our disgust. We were greeted with the usual excuses and alternative truths such as ‘well we have the entire restaurant on camera so the incident was filmed’. Of course when we asked to see it that was not possible. He then said he would report it to the directors of the hotel and get back to us – he never did.
Oh, we also booked 4 months in advance and requested a fourth floor quiet sea view room. That request was confirmed by email but we were given a second floor room with a nice view of a prison cell block type building, next to a young couple who liked to stay up to all hours whilst we enjoyed the chorus of scraping furniture above us all night long. We didn’t ask for a move as it would unsettle the children and in the scheme of things it was the least of our problems at this hotel.
I have left many reviews on here most of them very positive but If you have young children, stay away from here!

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Postcorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 September 2013 via mobile

We've stayed here as a family during our holiday in Costa Brava. Well, we've definitely made a right choice. The position oh hotel was perfect, the food fresh and quality, it was clean... Just perfect. We will definitely visit again.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ayudante97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 8 September 2013

We have just returned from a week staying at this hotel as part of a Treyn Holiday group. The hotel is immaculate with friendly staff who speak excellent English for those of our nationality (like myself) too lazy to learn Spanish. The meals were buffet style with an enormous range of choices and the dining room was well laid out with many tables for two persons or joined together for larger groups. There is a well equipped gym and a couple of swimming pools (neither of which we tried, I regret to stay). The hotel has large grounds with many sunbeds, a poolside bar serving good snacks and a range of alcoholic and non-alcoholic drinks. It is set back a couple of hundred metres from the lovely sandy beach with a long promenade between Rosas harbour and Santa Margarida. Well recommended.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank POOKIE18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

This hotel was perfect for us in every way. We spent 2 weeks here in August. The food in the hotel was really comprehensive and catered for everyone, everything was fresh and tasty. The staff were very helpful and friendly and the animation team had bundles of energy and enthusiasm, especially Alex! We never had any problem getting a sun bed around the pool and everywhere was well maintained and spotless.
We will definitely return.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 219AmandaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maldon, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 September 2013

We had a fantastic weeks stay here.

The hotel is great, very clean and excellent service. The food was great, both breakfast and dinner. Lots of choice every night with different grill options. The outside area is great, there is so much room it never seemed crowded, was great for basking by the pool. There in mini golf, table tennis and other games on site too!! The bar area is also great and cava is cheap!!

The location was also fantastic, we did very little research on the area and feel like we have discovered somewhere great for holidays. There is so much to do. Although Roses is busy, it is still small, with very few English tourists it keeps its Spanish charm. There are loads of tapas bars if you want to eat locally. The short walk from the hotel into Roses along the promenade is great for walking off the dinner buffet. There are free shows on at the weekend and fireworks. The mini-golf at the Greens is also great!!

We would defiantly return as there is so much to do!! We hired electric bikes with GPS, water park is about 2km was great (there is a free bus, which picks up from the hotel down the road).

This is a great hotel for couples or families. Great for a relaxing easy break!

Yes the wi-fi is a bit sketchy, but hey you're on holiday! It worked fine in the bar and by the pool...managed to download stuff off itunes!

Room Tip: We had a corner room with a sea view which was great!
See more room tips
  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mediterraneo Park and Hotel Mediterraneo

Property: Hotel Mediterraneo Park and Hotel Mediterraneo
Address: Quevedo n. 15 | Platja Salatar, 17480 Roses, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Roses
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Roses
#1 Family Hotel in Roses
#1 On the Beach Hotel in Roses
#2 Romantic Hotel in Roses
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Mediterraneo Park and Hotel Mediterraneo 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Hotels Mediterraneo wish to offer our guests the highest quality relaxation and entertainment during their stay at the Costa Brava. The hotel complex consists of two buildings, to suit the preferences of all the guests. The 4 star Hotels Mediterraneo Park offers 93 completely new, high standard superior rooms; 105 modern standard rooms as well as 7 spacious and comfortable family rooms in which to spend a pleasant stay with your children.The Hotel Mediterraneo is situated just in front of Hotels Mediterraneo Park. It has 44 rooms is of 3 stars standard and shares all facilities of Hotels Mediterraneo Park. ... more   less 
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Also Known As:
Mediterraneo Park Hotel
Mediterraneo Park Roses
Hotel Mediterraneo Park And Hotel Mediterraneo Roses, Spain - Costa Brava

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