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“the worst client´s attitude ever!” 1 of 5 bubbles
Review of Tierramar

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Tierramar
Ranked #1 of 8 El Arenal B&B and Inns
Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“the worst client´s attitude ever!”
1 of 5 bubbles Reviewed 28 April 2014

My friends and I planned to go to Mallorca and we wanted to stay in this hostal as it had a very good reviews in hostelworld. So we called them because we had some questions about bus connections to Palma. I have to admit the guy we were talking to wasn´t very kind and friendly. He wasn´t able to explain us very well the things we were asking about so we thought that maybe it will be better to hire the car and we called them again to ask if there is a place close to the hostal to park a car. The guy was even more impolite and unkind. He talked to us in a very aggresive way and started to attack us saying " You just called me 10 minutes ago and you asked about bus and now you have a car!! That´s very strange!!! We are only the hostal we don´t have a parking! That´s very strange! " I have never talked with somebody so rude and impolite. As I work at the reception I know that if I talked to the potencial guests like this I would be unemployed the next day. Definitely it was the most impolite man I have ever talked to! We only wanted to get some information and he was so rude, angry and aggresive.

I am not going to stay there never and I DO NOT RECOMMEND IT to anybody! I hope I will never meet the guy we were talking with in a real life.

  • Stayed April 2014, travelled with friends
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank wulina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 reviews from our community

Traveller rating
    23
    20
    12
    0
    4
See reviews for
3
13
9
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Drammen, Norway
Level Contributor
10 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 23 September 2013

You need just stay to rest in clean room where all you need is just apartment.. and put all your stuff - this is best hostel! good price all ok.Clean , and nothing to compare with other hostels around the area!! We liked the place, and the friendly owner! he told us all aroud where to travel and so on, where to rent car... shure we will like to visit it again.

  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ElniasG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 July 2013

I stayed here for 4 nights in July 2013. I regularly stay in hostels and small hotels - I am more interested in the area than I'm in than paying for facilities that I hardly expect to use (as I intend to be out more than in).

The Hotel Tierramar was much better than was expected - the location was good for the beach, the restaurants and shops etc., and also for access to the excellent bus service. Getting too and from the airport, the City centre (the historic cultural area, or the shopping areas, or the train stations) was very easy, inexpensive, and regular. Within the hotel the breakfast was very good, the room better than expected, and their were facilities that were not mentioned in the booking information - beach towels were available, as were beach 'toys' (various inflatables and beach games), mats etc. WiFi was included free of charge.

The staff were very friendly and informative, and the other guests were generally quieter than I would have expected. The area is largely dominated by German and Dutch visitors, so it makes a welcome change to my usual plan of going somewhere to escape for a few days, only to find that the rest of Britain has had the same thought at the same time.

I would definitely stay there again!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dean2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 4 March 2011

Rooms are extremely clean. Very close to city bus. Line 15 & 25 are just around the corner. It costs around 15€ per person for a shared room with 3 beds and a private bathroom. Oh and breakfast is included everyday from 8-10am.

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vaniluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 May 2010

Nice hostel just 50 m from the beach and close to everything needed. Clean, good ogaznized, very safe, Nice english man always there to give you cold drink and serve breakfast.

Stayed April 2010
Helpful?
1 Thank MalgorzataS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tierramar

Property: Tierramar
Address: Calle Berlin 9, 07600 El Arenal, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 8 B&Bs / Inns in El Arenal
Price Range (Based on Average Rates): £
Hotel Class:1 star — Tierramar 1*
Number of rooms: 28
Reservation Options:
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Also Known As:
Tierramar Majorca/El Arenal

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