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All reviews standard hotel free wifi nice holiday minute walk from the beach cooked breakfast enjoyed my stay meal times
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3 - 8 of 494 reviews
Reviewed 30 August 2018

We enjoyed our stay, the staff was nice, the room was clean ans the food was alright for the price. The pool area was quite nice, you can enjoy the sun from 11 onwards. Beach and Ballermann in short walking distance.

Stayed: August 2018, travelled with friends
Review collected in partnership with this hotel
Thank johanna2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018 via mobile

Just finishing a 6 night break here on my own.
Can't fault it, excellent value hotel for the money I paid.
Spotlessly clean, the cleaning staff done a superb job every day on my room and they do a great job on the communal areas in the hotel.
Always a good selection of food for breakfast and dinner.
If I were to return to El arenal with my children I'd book this place again.
It's in a very lively part of resort, favoured by German tourists mainly, it does come alive in the night hours, the hotel seemed to be far enough away where it didn't seem to be affected by the noise though

Stayed: August 2018, travelled solo
Thank geoffHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Reina del Mar, responded to this reviewResponded 4 September 2018

Dear geoffHerts,,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Kind regards,
HSM Reina del Mar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Spacious and airconditioned lobby with a clear layout and friendly receptionist (Thomas is the best). Service was quick and the room provided was clean and well taken care of. Sheets were changed every day. The bathroom could do with an upgrade but has a nice shower and washtable, both are completely functional without any annoying faults. You get two packs of bath gel but they do not give you new ones which is kind of disappointing; but you can get new ones at the reception. Same goes for the handsoap provided. Buffet is diverse and there is always enough place to sit in the dining area. The waiters are friendly and hard-working and even speak a bit of english.

Stayed: August 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank davevanlaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018

This hotel is very clean, the food was excellent, and the staff was even better!
We had half pension for 21 people and nothing was missing. perfect for a big group as well
Really recommended for vacation or other activities in Mallorca.
Some guests are noisy, but it's not the hotel's fault.
Pool is very clean too

Room Tip: Pool side is better
Stayed: August 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank 632alexandrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018

It's not a high class hotel, but it's really good value for money. Good location, rooms are very clean, nice balcony (if you have a sea view). Breakfast and dinner are totally fine. Not the most delicious food I've tasted, but a lot of choices. There is also a pool with a bar. Wifi is free in whole hotel. Staff is also really polite and helpful. Only big issue I see are guests. Mostly young german scum, they are very loud, they make weird screams during night, run through the hallways, but I guess thats not just Reina del Mar problem, but probably all the hotels in Arenal. In general, I would reccomend this hotel.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Periša L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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