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“Good ! Party and friends”
Review of Hotel HSM Europa

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Hotel HSM Europa
Ranked #31 of 44 Hotels in El Arenal
Cuenca, Spain
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good ! Party and friends”
Reviewed 26 October 2013

Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price, i was wir rude about the reviews but i believe people does not realize about how much then get for what then pay. No Way for compeláis. Staff friendly, rooms big enough and good for three people. Breakfast with large variety. Lunch was also tastefull and for diner we use to go out for italian or chines restaurants. Plenty of shops and restaurant in the area.

Room Tip: High floor has seaview
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Love beach B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review, 28 October 2013
Dear guest,

we are grateful for your evaluation and your commentary.

We are glad to know, that you have spent a good vacation and that you liked our Service.

Our employees will be happy about your positive remarks.

We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,


HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Spanish first
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English first
Majorca, Spain
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2013

Cheap hotel close to the long sandy beach. We stayed there with a group of friends from Italy ! Good as a 2* hotel.
Booked halfboard. Food ok, the best are the rooms. Big and confortable. We stayed there as we know SAINT MICHEL hotels from other vacations. We,ll come back !

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 719CarlosC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review, 28 October 2013
Dear guest,

we are grateful for your evaluation and your commentary.

We are happy to know, that you liked our hotel and its location and that you enjoyed our meal.

Our employees will be happy about your positive remarks.

We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,

HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2011

Hotel is dirty, area is loud and smelly kebab shops are all you can see. Oh, and they don't tell you when you book they are only open 1 and 1/2 months of the year!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank melvisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, hsm customer service at Hotel HSM Europa, responded to this review, 26 July 2011
Good afternoon,

Thank you for your comments. We are sorry to hear that the hotel was not like you have expected. We do have 20 hotels in different areas of Mallorca,with different categories, and will be glad to inform you about other possibilities. Anyway, we will inform about your comments to the person who is in charge for the qualitity of this hotel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel HSM Europa

Property: Hotel HSM Europa
Address: Calle Sant Bartomeu 16, 07600 El Arenal, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #31 of 44 Hotels in El Arenal
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel HSM Europa 2*
Number of rooms: 134
Official Description (provided by the hotel):
IN GENERAL: The 2* hotel HSM Europa is situated in one of the most popular and visited resorts in Majorca, only 350 m distance from the beach. It offers a very warm, family-oriented atmosphere, and is a perfect choice for holidays with friends or family counting on good service at very good price. The hotel opens in July and August. LOCATION: The hotel HSM Europa is situated in El Arenal, one of the most popular and visited resorts in Majorca. El Arenal, altogether with Playa de Palma, extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (16 km) and the airport (9 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. The famous area of "Bierstrasse" with its vibrant nightlife is only 1,5 km away from the hotel. The impressive marine park "Palma Aquarium", one of the biggest in Europe, is situated 4 km away from the hotel. The water park "Aquacity" is situated 700 m away. The golf course Golf Son Antem is 7 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is located directly in front of the hotel. ROOMS: The hotel offers spacious double and single rooms. All of the rooms include a bathroom, telephone and balcony. GASTRONOMY: The hotel offers half board or full board food and beverage packages. The air conditioned restaurant offers a big selection of hot and cold dishes and a variety of fruits and desserts all served buffet style. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: There is an indoor swimming pool for adults, surrounded by sunbeds. Bar service at the pool. Inside of our facilities there is a bar and cozy, comfortable common areas. CHILDREN: Baby cots and high chairs are available in the restaurant at no extra cost. ADITIONAL SERVICES: 24/7 reception. Safety deposit box to rent (at the reception). WIFI in common areas (no extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area, golf courses close by. Live music various times a week. ... more   less 
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Also Known As:
Europa Hotel El Arenal
Hotel HSM Europa Majorca/El Arenal

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