We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel unfortunately spoilt by some small but significant issues!!”
Review of Ipanema Park

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ipanema Park
Ranked #13 of 44 Hotels in El Arenal
Merseyside
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel unfortunately spoilt by some small but significant issues!!”
Reviewed 18 August 2013

There was only one evenings entertainment during the entire week. I am sure this could have been provided if even only during the peak (and most expensive) childrens holiday times.

The slow bar service which I thought was to reduce the amount of drinks ordered/ recieved as people opted to use the 'Beach' hotel bar across the road or just go out. It was certainly not due to the 'hotel's full capacity' as it wasn't full.

Also 'running out' of several types of A/I spirits and the usual afternoon crisp draught, rationed daily. Something I could understand if there were hardened 'all day' drinkers at the hotel but this was certainly not my experience during our stay.

On the day of our departure we were 'locked out' of our room well before the checkout time of 12 noon and curtley informed by reception to 'find the maid' to allow us in to retreive our luggage.

The usual courtesy availablity of a shower/ changing facility on check out day was the cold (and very public) shower at the side of swimming pool. This was far from ideal especially with a child.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Liz27Merseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 19 August 2013
Dear costumer,
Thank you for share your opinion on TripAdvisor. We take note about what you comments of the drinks service, courtesy room and the entertainment. Hope to see you here again soon. You can follow our news on Facebook.
A greeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

447 reviews from our community

Traveller rating
    68
    139
    125
    58
    57
See reviews for
80
213
28
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Falkirk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2013

Stated in this hotel after being booked in at another hotel. The positives food to a good standard and plenty to choose from, some name drinks ie Smirnoff vodka, and bailley irish cream ,beer not to my taste. Room was OK but very good housemaid service, no outside light or table on the balcony.Sunbeds always available and very nice sun terrace. Air con in rooms not great but cools it slightly.Good air con in bar and reception. .This was at the beach hotel where my wife and i stayed
Negatives, Bar was slow at time but must give special mention to Diego the barman very helpful
One barman in the park hotel which is linked (drink in both hotels) was obnoxious, i ordered a drink for my wife and myself at this point a group of young girls came in they where about age 15, he completely ignored my order and flirted with them. When i brought his attention back he was not best please. I asked for the drink to be put in a class as we where sitting inside and he flatly said no with a smile on his face. Reception asked if they could phone my pick up transfer company and she refused, bad service
On the hole a good holiday, but these little thing let it down. would i return NO because of the above

Room Tip: Had room on 5 floor facing pool, very quiet at night
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gerry1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 19 August 2013
Dear costumer,
Ipanema Hotel's team want to thank you for choosing us for your vacation. We are pleased that enjoyed the pool, the food and drinks, and hotel comfort. We take note about what you comments of the barman. Hope to see you around here again. Remember you can book directly on our website with the best price. You can follow our news through our Facebook.
A greeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2013

hotel was lovely and clean, rooms were comfortable and fresh towels daily. The food was nice with plenty of choice and the drinks was mostly branded names. The bar service was terrible if your not German then dont expect to get served any time soon. The bar staff were very slow at the best of times doing anything other than serving guests but if your looking for a british holiday resort do not bother coming here its mostly a all german hotel and resort. There is no entertainment for the children throughout the day or evening and would not reccomend this hotel for families with young children.

Room Tip: if you are looking to get served by the bar go to the sister hotel opposite. They are much quicker m...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank claire h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 12 August 2013
Dear costumer,
Thank you for share your opinion on TripAdvisor. We like to know that you enjoy our hotel. We regret the wait in the drink service but it's due to the good hotel occupancy on summer . Hope to see you here again soon. You can follow our news on Facebook.
A greeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 August 2013 via mobile

Just returned from 7 nights all inclusive. I was a little anxious about the reviews. However we had a great week. We stayed at the Ipanema Park. The hotel itself was clean and the rooms comfortable. The staff were friendly and even picking up on the fact it was my partners birthday as we checked in. There was a good selection of food and despite the hotel being busy meal times were not as chaotic as expected. The bar was busy in the evenings but did not too much of an issue. There was some noise in and the around the hotel but that's what you expect in the height of season. Great value for money. The resort itself is lively and has many great features, one being the beach. We will go back this hotel again and to the resort.

Stayed August 2013, travelled as a couple
Helpful?
3 Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 12 August 2013
Dear Customer,
We like to know that you enjoyed our hotel and that you plan to return. Thank you very much for sharing your review on TripAdvisor. You can follow our latest news through our Facebook.
A greeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2013

I was staying in Ipanema Beach hotel. Firstly, the hotel is old and shabby and desperately needs refurbishing (only modernised areas are lobby and swimming pool). I was given extremely smally single rooms (as ordered) which was extremely tinny, with old furniture, without balcony and with view on another hotel. Well, it was single room but if I compare other hotels I stayed in, this one is definitely the one which cannot rate itself 3stars. But the real nightmare is food which was totally without any taste or creativity at all! And I broken my front teeth once eating their muesli! (Btw: Thank you hotel! May I send you the bill from my dentist?) Front end staff is not helpful, really. I asked reception lady simple questions and she was not able to answer them. Only the waiter at the pool bar was the right men at his place - smiling, helpful, working hard. Location is not a perfect but there were no problem for me to walk 5-10 minutes to the beach. Also, consider to stay in Arenal if you like decent places, this is really not.

Room Tip: Pool view, higher floors
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jejky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 12 August 2013
Dear costumer,
We regret that you did not enjoy your holiday with us. Regarding the food, buffet restaurant offers a wide variety of dishes to suit the taste of most of our customers. We hope you give us another opportunity to show the good service of our hotel.
A greeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these El Arenal hotels

Show Prices
Show Prices
Show Prices
Show Prices
Liverpool, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2013

Great accommodation, good food and nice pool areas but the r...e...a...l...l...y slow evening free for all bar service puts a downer on this hotel
One member of staff at busy times ie early evening followed by ice bucket filling, spoon polishing or telephone answering while the queue forms. Then with no clear queuing process people being served (eventually and frustratingly) out of turn.
I know we are all on vacation but honestly I really do not want to have to wait 20 minutes or more to be served a drink at the bar, even on holiday!

Room Tip: Use the bar at the Ipanema Beach hotel across the road. You really will be there and back before you...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IpanemaHoteles, Community Manager at Ipanema Park, responded to this review, 12 August 2013
Dear costumer,
Thank you for share your opinion on TripAdvisor. We like to know that you enjoy our hotel, specially the food and the pool. We regret the wait in the drink service but it's due to the good hotel occupancy on summer. Hope to see you here again soon. You can follow our news on Facebook.
A greeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 August 2013

The hotel rooms are spacious, refurbished and also have AC, which is probably the only positive thing I can say about this hotel. The waitstaff in the hotel and in the sister hotel Ipanema Beach are the only ones who know how to treat a guest and would go the extra mile to keep you satisfied.
The experience I have with the front desk staff, front desk manager and the owner of the hotel, who is incredibly rude, is just a customer´s nightmare..
The cleaning lady destroyed my skirt by using a bleach in the bathroom. When I claimed at the reception, I was by the hotel owner Alejandro basically shout off and accused of lying. Despite the fact that the hotel must have an insurance to cover the damages to third parties.. They refused to cover the cost of my skirt untill I dragged the front desk manager to the cleaning cart and sprayed the bleach over my skirt again in order to demonstrate how the damage happened. Then I was promised to get the money to buy me a new skirt, I was three days running after the front desk staff to get my expenses covered. At the end they payed just part of my new skirt, and instead of using the insurance they just charged it to the poor cleaning lady!!
Hotel is situated just too far away from the beach, the swimming pool is very dirty, so the inly option you have is to rent a car/not the twice expensive one at the hotel/ and drive to some decent place an lovely beach. When you return you shoud drink to delirium tremens or take same sleeping pills, so you avoid the annoying drunk Germans passing by and yelling every night.

Room Tip: Because of our love and passion for local food and some freedom, I would never ever repete the stay...
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 696andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these El Arenal hotels
8.4 mi away
Hotel Ipanema Beach
Hotel Ipanema Beach
#19 of 44 in El Arenal
59 reviews
0.1 mi away
azuLine Hotel Bahamas
azuLine Hotel Bahamas
#2 of 44 in El Arenal
392 reviews
0.0 mi away
Hotel Mix Alea
Hotel Mix Alea
#9 of 44 in El Arenal
368 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Don Pepe
Hotel Don Pepe
#3 of 44 in El Arenal
383 reviews
0.3 mi away
whala!beach
whala!beach
#14 of 44 in El Arenal
735 reviews
0.3 mi away
Caribbean Bay
Caribbean Bay
#11 of 44 in El Arenal
517 reviews
Show Prices
Show Prices
Show Prices

Been to Ipanema Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ipanema Park

Property: Ipanema Park
Address: Calle Antoni Maria Alcover 11, 07600 El Arenal, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #13 of 44 Hotels in El Arenal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ipanema Park 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), LoveHolidays, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Ipanema Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ipanema Park El Arenal
Ipanema Park Majorca/El Arenal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing