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“Worst holiday ever”
Review of Santa Monica

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Santa Monica
Ranked #39 of 44 Hotels in El Arenal
Cheshire, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Worst holiday ever”
Reviewed 8 June 2014

Went to Majorca arenal for a short break if your British don't go there This hotel doesn't cater for us rooms are clean but very dated there is no food to eat only slops I no they say u get what u pay for but that was taking the piss don't waste your money by booking this holiday u will be so disappointed

Room Tip: Just don't go there
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Charlotte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 June 2014 via mobile

I booked last minute for this and it was cheap. I never expected 5* once. The hotel was an average 2* hotel. All inclusive was completely as expected. Not much choice in the way of food but you would not go hungry. The drinks were 11.00am til 11.00pm. Limited to locally produced drinks as you would expect, a little disappointing was the fact that Sangria was NOT included in the all inclusive, odd really as its Spain's local drink?
The pool was ok, clean and small but there were only 11 sunbeds available around the pool so consequently I never spent any time around it.
We spent time at the beach which was a 5 minute walk DOWNHILL. It was a lovely beach with very shallow sea. Sunbeds without an umbrella were €10 per day. The beach was inundated with 'looky looky' men selling junk, Asian women offering massages, African women wanting to braid your hair, locals offering fresh fruit and cold drinks at an extortionate price €3 for a can of fizzy pop. All of these people constantly got on your nerves so it was a blessing when the Guarda Civil would move them on but they soon came back in force.
One thing we didn't read on any review before we went was that this resort solely caters for Germans, all bars and restaurants have signs outside written in German, there was only 2 British bars on the whole seafront. The Sportsman bar was great, run by a liverpudlian couple who were very hospitable.
Couldn't fault the weather one little bit which was my main purpose for the holiday.
If someone said would I recommend this resort the answer would be no.

Stayed June 2014, travelled as a couple
Helpful?
4 Thank SamWeston31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these El Arenal hotels

Doncaster, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 June 2014

just back(thurs).not good at all.catering to mostly german guests.hotel. was full of young german lads for first 4 days,banging doors and shouting in early hours.food was poor,room had dust-fluff round bottom of tv stand legs same with bedside table.lift next to staircase still no working.had to go up a flight of stairs to get drinks when at poolside.lots of glass on floor round poolside.did not enjoy at all.

Room Tip: dont think any rooms will be good.
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  • Stayed May 2014, travelled solo
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Helpful?
5 Thank yorky1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poland
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 May 2014

Good location, 7 minuts to the nice beach of El Arenal. You can walk along the beach to Palma, there is a pavement - a very good trip. You can also use a public bus, there is a bus stop opposite the hotel, ticket 1,5 Euro to the center of Palma. Palma is beautiful.
Food was very basic (once were even some fruits) but I wasn`t hungry. Staff friendly. The room was basic, but clean. We had a balcony facing to the back, to the A/C devices, which was noisy. Why the manager of the hotel, which was almost empty, didn`t give me a better room. Thats why bad reviews of the hotel - in my opinion only details. This is not a Hilton but a good 2* hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank annan1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 May 2014

Dated,needs a facelift needs new beds,needs more staff,could do with a better selection of food having said that it wasn't too far to the beach,,convienently located for bus and walking distance to the beach

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tpc96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brixham, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 April 2014

I visited Hotel Santa Monica in July 2012 and the food was excellent. The entertainment was fun and interesting, something on every night for all the family. Not far from the beach (about 1 minute walk) if that. HOWEVER Some of the staff wasn't all that friendly. As I walked in the hotel one time without any flip flops on, a guy rudely pointed out to put them on (no manners) and it wasn't as if my feet were dirty. Although I understood and put them on. The reps were very fun and I had an excellent holiday.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 3 January 2014

*****MUST READ*****

Good Hotel - Great Staff - Good Food - Great Location :-)

So much crap written about this Hotel on here, I can't believe it!!
Remember people love complaining !! Now this hotel is full all summer & there is a hundred or so bad reviews for this hotel, so thousands have not written a review cos they had a fine time.
Take it from me most of the complainers on here only paid cheap 2 star prices & then kick off because it's not the Ritz!!

No I will make it clear to all of you COMPLAINERS it's not the Ritz & the reason you booked this hotel is because you could not afford the Ritz !!

We booked this hotel all inclusive & was very happy with flow of drinks & from morning until 11.30 at night & all you can eat food served 3 times a day.

We saw cleaners around the hotel constantly & the street outside was cleaned every morning.

Rooms- plane with on suite, clean tidy. Lot of fuss made about the rooms by the complainers on here, however in response to all the negatives, they are only for sleeping in! Get out your room & enjoy your holiday!!!

Food- Good variety & choice different food served daily, remember this will not be English food if your from England nor will it be German food if you are from Germany etc, this is Spain & the foods Spanish, don't like it ? Don't go to Spain !!

Swimming pool is on the small side & there are no lifeguards, but does get the sun all day.
However the beach with shallow sea & no tidal flow is amazing & big, with no lifeguards either.
The beach is only a five minute walk away.

The other great thing about the location of this hotel which you don't get told is this, if you walk to the end of the road the hotel is on you will find the biggest water park on the island, less than 2 minutes away. It's an awesome day out on your doorstep.

I am a real person, this review is real, any questions ask me-
skills74@hotmail.co.uk
James

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
53 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Monica

Property: Santa Monica
Address: Avenida De Europa 6, 7600 El Arenal, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #39 of 44 Hotels in El Arenal
Price Range (Based on Average Rates): £
Hotel Class:2 star — Santa Monica 2*
Number of rooms: 204
Reservation Options:
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Also Known As:
Santa Monica El Arenal
Santa Monica Majorca/El Arenal

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