The exterior of the hotel is impressive and very inviting. The check-in process was painless, but without the friendliness of most of the hotels we have experienced in Spain. When I complained that there was no WiFi in the room, they said there were some areas of the hotel where the signal was weak. I said it wasn't a matter of weak, but no signal at all. I asked if we could be moved to the front of the hotel where there was a signal and was told no, that those were the more expensive rooms with better views. No offer to upgrade - even at an additional cost.
Our room was in the rear of the hotel, clean, well-furnished and quiet. We did not eat dinner in the dining room, choosing a great location across the gorge. The breakfast had good quality food with lots of choices for many different breakfast tastes from around the world.
Over the years, my experience has been that the service level at Spain's paradors has slipped noticeably, with some exceptions.
- Official Description (provided by the hotel):
- 16th-century Convent in late Gothic style, lovingly restored & converted into fascinating Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Parador De Cuenca Hotel Cuenca
- Parador De Hotel Cuenca
- Cuenca Parador De Hotel