Friends have praised this hotel having spent Christmas breaks there. We had a night on our way home south and were, in part, disappointed. Staff and welcome could not have been more charming and genuine. Our room, in the courtyard was a great disappointment however. At their prices, the room did not come up to standards we expected. It was so cramped that in the bedroom area the only arm chair could not have been moved or placed any where else and it was jammed in a corner facing the bed. The space between the 'wardrobe' fitment was so narrow that only one person could pass by it and the end of the bed. The 'wardrobe' housed the television which could only just be viewed by both of us when in bed and the hospitality tray on a sliding shelf had difficulty in being slid out because the 'wardrobe' doors did not give any space. The room, being on the ground floor was very open to passers by and fellow guests' noise was very noticeable, and not of their own fault but of the design of the rooms. The bathroom was so small that the door could not open without the bath mat being pushed away. during the night the towel rail 'bubbled' and there was not valve to turn to stop the noise. Having said all that the food was good and the staff were delightful, especially the young girls serving in the library on our arrival. The public areas are beautifully appointed and the grounds, as one would expect, very special .
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- Also Known As:
- Roxburghe Hotel And Golf Course
- Roxburghe Hotel Kelso
- Roxburghe Hotel Course
- Roxburghe Hotel & Golf Course Kelso/Heiton