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“Very clean hotel if you need to stay in the area”

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Alpha Hotel Eastern Creek
Ranked #1 of 1 Hotels in Eastern Creek
Melbourne
Level Contributor
71 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Very clean hotel if you need to stay in the area”
Reviewed 11 December 2013 via mobile

The hotel is not located in a tourist area, I was staying here to be close to Sydney Motorsport Park. There are not many hotels in the area but the Chifley is a good choice. The premises were very clean, staff efficient and the rooms modern. My only criticism would be that the power went out one morning so I couldn't get coffee or toast. Not the hotels fault but seeing I had paid for breakfast a refund would have been a nice gesture.

Stayed December 2013, travelled solo
Helpful?
1 Thank fattima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 17 December 2013
Hi
Thank you for taking the time to leave feedback. Great to see you enjoyed your stay with us at the hotel.

I do apologise for the power going out. Unfortunately it was area wide and beyond the hotels control.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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271 reviews from our community

Traveller rating
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    49
    24
    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Moruya, New South Wales, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 November 2013 via mobile

Took the family to Eastern Creek for the drag race nationals. Accommodation was wonderful. Staff are friendly and helpful . The signage for dinner meals and happy hour was incorrect so missed dinner and slept so well we also missed breakfast . Pool and gym were clean and impressive quality. Very pleasant experience besides dinner .

Stayed November 2013
Helpful?
2 Thank RaceyBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 16 December 2013
Hi
Thank you for taking the time to leave feedback. Great to see you enjoyed your stay with us at the hotel.
Thank you for your kind words about the hotel and staff. I will be sure to pass these on.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Byron Bay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

We LOVED our stay at the Chiefly Eastern Creek.I have stayed there with the kids a few times for cross country events held at the raceway. The staff are amazing.The food is excellent in the tavern.I had the salmon which was delicious.The breakfast was great too.They make excellent coffee.The beds are comfy and there was lots of pillows to choose from.The kids loved the heated pool. We had a great stay.The management was fantastic. We booked our return stay on our way out.

Room Tip: I haven't stayed in a room overlooking the raceway yet.I would say they would probably be best r...
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bree F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 20 October 2013
Hi Bree,
Thank you for taking the time to provide feedback. Great to see you enjoyed your stay with us at the hotel.

Thank you for your kind words about the staff and service. I will be sure to pass the comments on.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

See you next year!

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2013

Reasonable sized room, everything works and good night's sleep. Staff responsive and keen to please. Brekky enough to keep you going for most of the day. International guests were happy with room size, cleanliness and facilities. Great location for Western Sydney business traveller, "petrol heads" and equestrian enthusiasts. Happy to stay again and again!

Room Tip: Generally good soundproofing, air con OK and curtains pretty lightproof.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jetsettagranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 20 October 2013
Hi
Thank you for taking the time to provide feedback. Great to see you enjoyed your stay with us at the hotel.

I will be sure to pass on your comments to the staff.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Queensland, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2013 via mobile

Stayed as a stop over from QLD to Melbourne. Suite was spacious &, clean. However we could not get the aircon to work. Reception was able to fix it straight away & even rang later for follow up. The bed was comfortable & we had a great sleep despite being on a main rd we dud not hear the traffic. We relaxed in the in room spa. We enjoyed the outdoor area on the roof over looking the aqua golf & the inground pool. Very close to Panthers, where we enjoyed a delicious meal from The Ming Chinese restaurant.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank family-getaways01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 20 October 2013
Hi
Thank you for taking the time to provide feedback. Great to see you enjoyed your stay with us at the hotel.

From your review I think you may have stayed at Penrith not Eastern Creek. I will be sure to pass on your to them.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burleigh Heads, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 September 2013

We chose this Hotel for the convenience of being right next to the Raceway, which we were attending. We were very pleased with our room and the facilities provided which were modern, clean and comfortable, they also had the Clear Water Tavern, part of the Chiffley Hotel which had great meals at a reasonable price, friendly staff and great that it's right next door. Breakfast was quite nice with a good selection on offer. For the business person or traveller passing by, I would recommend this as a good Hotel to stay.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 20 October 2013
Hi
Thank you for taking the time to provide feedback. Great to see you enjoyed your stay with us at the hotel.

Thank you for your kind words about the staff and service. I will be sure to pass these on.


Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2013

I have stayed many times at this hotel and always found the staff welcoming, food of a really good standard, both for brekkie and for dinner, and the rooms are reasonably spacious, comfortable and always very clean. For business travellers in Western Sydney I would recommend it very strongly as just about the best option with easy access to both M4 and M7. The only reason I don't give it an excellent rating is the slightly sterile feel to it.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alastair R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, 15 August 2013
Hi Alastair,

Thank you for taking the time to provide feedback. Great to see you enjoyed your stay with us at the hotel.
Thank you for your comments in regards to our location as we agree and feel like we are perfectly located for the business traveller.

Once again, thank you. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Ainslee Portlock
Executive Assistant Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alpha Hotel Eastern Creek

Property: Alpha Hotel Eastern Creek
Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Region: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Eastern Creek
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Official Description (provided by the hotel):
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 
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