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“Totally amazing - but for serious lake lovers!”

Review of Villa Chez Nous

Beautiful lakeside setting
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Beautiful lakeside setting
Lake view garden Covered outdoor lake view terrace
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Very good
6 reviews
Beautiful lakeside setting
Lake view garden
Covered outdoor lake view terrace
Lake view porch terrace
Lake view porch terrace
Private outdoor swimming pool
Breathtaking lake view terrace
Garden view living room
Sitting room with lake view
Living room with direct access outside
Kitchen
Modern kitchen
Bedroom #1 with double bed
Bedroom #2 with double bed
Bedroom #3 with bunk bed
Bedroom #3 with bunk bed
Bedroom #4 with twin beds
Bathroom with shower
Toiletroom
BBQ area in garden
Sunny lake view dining terrace
The garden
Lake view from garden
Sunny lake view garden
The neighbours
Private boat mooring and boat hire
Lake view
As evening falls
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Overview
Villa -
4 Bedrooms, 2 Bathrooms, Sleeps 8
Pognana Lario, Lake Como, Lombardy

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
RLJUk
UK
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Totally amazing - but for serious lake lovers!”
Reviewed 17 September 2013 for a stay in August 2013
4
people found this review helpful

I've just read both of the reviews for Villa Chez Nous, one great, one terrible, and in a way, they are both true. We wanted a villa by the lake, with mooring for a boat, privacy, a pool and crucially, enough space for 4 adults and 6 children, two of whom are babies. Villa Chez Nous offered all of this. The location is stunningly beautiful, throughout the day and night and you get almost total privacy. Obviously we were super vigilant with the small children around the lakeside and the pool, but we have been holidaying in villas with pools for 14 years now, and you learn to be constantly watching them.

The interior of the villa had some corners which the cleaners hadn't ventured into when we first arrived, but it was practical, had all mod cons (no bath though) and when you spend most of the time by the pool or on the lake or barbecuing, it was fine. It was not as "high end" as some villas we have stayed in, the sofa was Ikea not Roche Bobois (the beds are probably Ikea too but ours didn't collapse as the previous reviewers did!) and the shower and sinks did block up a bit, but Italian plumbing can be a bit hit and miss. Two of the four bedrooms are single bedrooms with kids bunkbeds in, which suited us fine. The bunks are a decent size and fitted my eldest who is 5'8''.

Crucially, we had hired a boat for the week. Luckily my husband is confident with mooring up and navigating and so it was his toy - which came in massively handy. We used it everyday to get to and from restaurants, tourist spots and to go shopping. We used the car two or three times. Yes the access to the road is a challenge, and yes we saw snakes too, but there are snakes in Italy, just as there are in many other countries. It is a shame that the previous reviewer went to the Villa D'Este by car, as it is much more fun to get a water taxi or ferry, or hire your own boat and zoom across the lake as if you are in a James Bond film! I wouldn't consider this villa without a boat, its just not practical, unless you want to spend all your time by the pool.

To summarise, we had an unforgettable holiday at Villa Chez Nous, but it is not for the faint hearted. It is essentially a family villa for relaxing and enjoying the lake from the lake - not a base for driving excursions. The owner Andrea was super helpful and picked us up from Pognana Lario and took our luggage to the villa for us, so we didn't have to carry it down the steps.

We would definitely go again, I would just try to haggle harder on the 300 euro cleaning fee that you get charged by the agent - that was the only annoyance for me.

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Bedding & mattresses Kitchen & utensils
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Liked best: location
Liked least: cleaning fee
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula T
Sandwich, United Kingdom
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Prime location on the lake - stunning views and so much more...”
Reviewed 7 September 2013 for a stay in August 2013
1
person found this review helpful

We have just returned from a wonderful 10 day stay at Villa Chez Nous in Lake Como. The position of the property directly on the lake was stunning - a view that took your breath away each morning. Of course, it should be noted that to access the property there are a lot of steps but this is something you should expect with a direct lakeside property - you have to get from the road to lake level somehow!! We would strongly recommend hiring a boat for the duration of your holiday as we did - the car stayed in the garage from day 1 to our leaving date. We wish to thank everyone at Lake Como Homes; especially Harold, Fabio, Andrea, etc for an unforgettable holiday - they couldn't have done more for us during our stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Being directly on the lake with stunning views
Liked least: The beds could have been more comfortable!
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreekFell...
Southern California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“280 steps and a whole lot more....you won't like.”
Reviewed 27 July 2013 for a stay in July 2013
4
people found this review helpful

Below you will read a response, asking us for our "wonderful thoughts and memories" I wrote to the company that rented us this villa. All of this is true and not intended to be mean spirited in any way. All of what you will read was our experience.

To the "happyholidayhomes.net" Team,

We have been home almost a week and we have been talking about our experience. I am going to be honest and share with you our opinion of your property.

The visual location of the villa of course is beautiful. But. after that we really did not enjoy the property…at all. Frankly, the steps down to the villa made for a very difficult two weeks. (and we are not elderly…at all) and with luggage... it was horrible. We read about the steps in your description but your description does not convey how difficult getting down to the villa and back up to the car really is, particularly the lower area of the steps. There are no steps in a major lower section (it was like hiking in the woods) and... it was very dangerous at night. Having to take a flashlight every time didn't even begin to light the path in a way that was safe at all. Also, when you are dressed in a suit and nice shoes and our female friend in a lovely dress and heels to go out for a dinner at Villa d'este… and then have to go up and down those steps, made it such that we really didn't want to go out so much. How do you think we felt about this for two weeks in Lake Como? You also need to know in the daytime going up and down the stairs we ran into snakes on the path four times! Right in front of us. I am terrified of snakes and I don't know too many people who aren't. Do you actually think we were even thinking we would be faced with dealing with snakes? You also need to know when we arrived the water filter did not work, lights weren't working and the drain in the sink was backed up. Your company took care of this but these issues should not have occurred. Also, the master bedroom bed was not comfortable and hardly what I would call a bed at all. On the second night the bed fell apart right underneath us and we had to get down on our hands and knees to put wooden pieces in place that "support" the flimsy springs of the bed. A guest should never have to be put in a position to fix a bed. To have wooden supports not attached to those springs that were just not comfortable….well this was hardly what I would even call a nice bed, particularly for what we paid for this property. I cannot believe we even had to deal with a bed like this at all.

Considering the steps with no lights, the snakes….this property is not safe at all and considering the master bedroom bed, I certainly would never suggest anyone to come to this property, particularly if they have children. Imagine, taking children down those steps after dinner at night in the dark or almost stepping on a snake? We were so excited to come to Lake Como for two weeks and this property was just not at all what you describe or what we expected.

You asked if you could use any part of our comments. I ask that you not print any of this letter. I realize you would not want to print any of this except for the location of the villa and that we said "it is beautiful" but you do not have my permission to use that statement. I will be posting our opinion on Trip Advisor and on other websites because we feel people need to know that this is not a great or safe villa/property, again particularly considering what you charge. I am sorry we do not have any wonderful thoughts and memories but this villa and it's price made for a very disappointing vacation. Actually...very disappointing, doesn't begin to describe how we feel.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the view
Liked least: There is too much to address here....but I will start with the steps.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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