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“The way a hotel should be”

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Sheraton Milan Malpensa Airport Hotel & Conference Centre
Ranked #1 of 1 Hotels in Ferno
Reviewed 29 November 2011

Frequent travel can be a drag sometimes. All the more reason to end the day in a hotel where you feel a little pampered as a guest. Although it may seem like I am stating the obvious, what makes this hotel great is its staff.

Good:
-Staff are all friendly and efficient, from the bell boy to the receptionist, the bar staff and in the restaurant. The staff training must be top-notch!
-Modern (new) hotel. It is only a little over a year old.
-Large and clean rooms
-Comfortable bed
-Location: you are actually on the airport premises, there is a train station 1 minute's walk away.
-Food is good. By the way: Beware of the club sandwich. It is very good, but it feeds a family of four! too much!

Not so good
-Room is cold. No way to switch off the air conditioning/heating
-A few of the sockets were broken (minor detail, not really an issue)
-Wifi: this should be free. Prices are high

  • Stayed: November 2011, travelled on business
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Thank 42Travelbug42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,401 - 1,407 of 2,471 reviews

Reviewed 27 November 2011

I stayed one night during a business trip as I wanted the convenience of being next to the terminal. Overall it provided exactly what I needed and would certainly use again. In summary:

Positives:
1) Quick check-in (despite arriving at midnight) and check-out.
2) Room was large and clean. It had all the "basics" such as tea-making, safe, etc. It also had a couple of free bottles of water.
3) Very powerful shower unit....ideal after a long day and lots of hot water despite late hour.
4) Adequate breakfast. Nothing special but adequate bearing in mind that you need something quick.
5) Enters into terminal 1. Basically why you use it.

Negatives:
1) Somewhat impersonal. Not a lot of "character" and quite large.
2) I was assigned a room at the furthest end of the hotel. It was a long walk (not ideal when in need of bed at midnight). Unless it was full, seemed a strange thing to do.

Room Tip: Get something close to the central lifts to avoid long walks.
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  • Stayed: November 2011, travelled on business
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Thank MPHILM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

After driving for 3 hours on an italian motorway trying to avoid the onslaught of the super heavy trucks on one side and speed crazy drivers on the other, and finally getting alive to the airport, all you want is a decent room and a comfortable bed to sleep it off.
The hotel, which is inside the airport (no need for a shuttle, just walk in) provides that.

It is modern, clean and comfortable and everything works.

If on the other hand you like some warmth and a friendly tratoria on the corner, don’t stay here.
This is an impersonal “sleeping machine” for people who are coming or going from this airport at ungodly hours.

Don’t spend any additional money on the theoretical “mountain view”. On the other hand it is worth staying in the “club” (a king of business class) .This provides you with free breakfast, some food during other hours, free internet and the usage of the fitness facilities

Room Tip: stay in the "club"
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  • Stayed: November 2011, travelled as a couple
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Thank edgarsz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2011

Very clean! very good service, on the doorstep of the airport!!!! Ideally located near terminal 1 (therefore if you are travelling with easy jet you will be arriving/departing from terminal 2) there is a shuttle from either terminal every 7 mins!!!

highly reccomend, and will return to this hotel!!!!

  • Stayed: November 2011, travelled with friends
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Thank Kavitha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

This is a real airport hotel - located few meters from Terminal 1. For late arrivals or early departures you can't wish a better location. Contemporary design. Just keep in mind that hotel entrance is connected to terminal by underground passage from -1 floor of the terminal, so don't go out to the street. And don't miss your breakfast - it was excellent. Although officially rated 4*, when considering the price know it deserves 5*. And hotel accepted triple accommodation (unlike cases in other business hotels that won't accept triple as such).

  • Stayed: September 2011, travelled with friends
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1  Thank EuropeFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

Stayed here as part of a large corporate event. You walk into the lobby from the airport terminal and can also directly access the "Malpensa Express" train which takes you into Central Milan in approx 35 mins. So, location is good in some aspects. This does also bring its drawbacks - there is nothing in the local vacinity other than the airport and the hotel restaurant itself is expensive and the food average. You also get views of the airport / car parks / motorways only.
The hotel is also very big. My room was at the far end of one wing and took some walking to get to and from the lobby.
The rooms are OK - large and reasonably furnished with good modern large bathrooms and a very nice over-sizes walk in shower.
As airport hotels go, the Sheraton Malpensa is pretty good.

  • Stayed: November 2011, travelled on business
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1  Thank TerryMWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

Very good facility- huge hotel. I walked so far to the room I got tiered ;-) Hotel is new with contemporary design. Swimming pool looks nice (but everybody need to buy a swimming cap making it a 10Euro admission). Takes a long time to check-in and even longer to check-out (but it was kind of ok for me). Superb access to airport and Malpensa express. If you get a good price and you need a night attached to the airport do not think twice.

  • Stayed: October 2011, travelled on business
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1  Thank aeilat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
Region: Italy > Lombardy > Province of Varese > Ferno
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ferno
Price Range: £108 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
Official Description (provided by the hotel):
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre

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