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Quality Hotel & Suites Woodstock
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Reviews (133)
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All reviewsbaconbreakfast buffeteggsbit datedoutdoor pooltop notch customer servicesound systemonsite restaurantgreat qualityroom was largecoffee makertwo queen bedsgreat spotfree wifilots of parkingthe lower levelflat screen tv
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75 - 80 of 133 reviews
Reviewed 15 April 2014

This hotel looks like a Prison, I spent one night here on a business trip and decided to change hotels the next morning. The hallways are loud smelly, and moldy. The tiles in the bathroom are discolored, and gross. The living area had a huge open space that could have had a coffee table, but nothing. It was awkward, They didn't accept my choice XP number.

Stay away, there are three other hotels in the area. The Holiday Inn Express is brand new, and where I spent the other two nights, it was great.

The only good thing is the hotel beds are comfy.

Room Tip: Stay somewhere else
  • Stayed: April 2014, travelled on business
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1  Thank PGE21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UniqueTraveller_11, General Manager at Quality Hotel & Suites Woodstock, responded to this reviewResponded 26 April 2014

Thank you for taking the time to comment regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Can you please provide us more details of perception and experience to assist us in addressing the correct areas of the hotel. Please contact me directly at 800-667-4466 or via email i.hudda@wqhas.com.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I look forward to your comments.


Sincerely,

Ifhan Hudda CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

A few times each year I have meeting at this hotel and always book a room. The hotel is a bit dated but very clean and quiet. Staff is always very helpful and courteous. It is nice to have the breakfast buffet in the morning (included) and the option of the bar or restaurent in the evening. Well priced and convenient to 401.

  • Stayed: April 2014, travelled on business
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Thank Justin123151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UniqueTraveller_11, General Manager at Quality Hotel & Suites Woodstock, responded to this reviewResponded 11 April 2014

I would like to thank you for your great comments and visiting us at the Quality Hotel & Suites.

It is great to have you visit us multiple times and we are very pleased that you enjoyed our breakfast buffet. We do have larger selections than your standard hotels.

Also, I shall pass along to our staff of your compliments of the service they provided you.

Thank you for enjoying our full service hotel and we look forward in hosting your next visit.

Kind regards;

Ifhan Hudda CHA

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Reviewed 3 April 2014

Breakfast and Parking are the two things I look for, when picking a hotel and this one does not disappoint, Breakfast buffet outstanding on the weekends there is a guy that will customize your eggs how you like, and the parking Plenty is all I can say.

  • Stayed: January 2014, travelled on business
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Thank Soonerfrog849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UniqueTraveller_11, General Manager at Quality Hotel & Suites Woodstock, responded to this reviewResponded 7 April 2014

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Ifhan Hudda CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Whenever traveling to Woodstock, Ontario on business this is where I stay. The rooms are a little outdated, but always clean, quiet, and comfortable. Plus when staying here you have access to a fully equipped fitness center that can be accessed through the hotel without going outside; and I do mean a fully equipped fitness center; not the kind with 2-3 machines. Also, in the morning with your stay is a complete breakfast buffet with waitstaff as well. You just cannot beat this place all things considered.
John K

  • Stayed: March 2014, travelled on business
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Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UniqueTraveller_11, General Manager at Quality Hotel & Suites Woodstock, responded to this reviewResponded 2 April 2014

Thank you for taking the time to write your comments about our Hotel.

We are so pleased you enjoyed our 14,000 square feet of fitness facility and our Deluxe Hot Buffet breakfast while you stayed with us! Also, I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Ifhan Hudda CHA

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Reviewed 2 January 2014

Writing this review from my room. Arrived here with reservations for 2 rooms. Front desk woman was very friendly and helpful. Took time to explain everything (breakfast times, discount coupons for restaurant, etc). Room is adequate, exceptionally clean and spacious. Hotel is QUIET ! Comfortable bed and nice desk & office chair to get a bit of work done. Overall, this is what a stay should be like. We are working nearby tomorrow (Ingersol) and were going to stay at a hotel there, but the reviews here were a lot better, and I'm glad we made the decision to come here instead. We will be staying here every time we work in the area, great experience !

Room Tip: Odd Room Service... you order your food, then they call you to go pick it up downstairs. No impressed by that. Service received over the phone and at restaurant was cold and unfriendly. Recommend you try one of many restaurants nearby.
  • Stayed: January 2014, travelled on business
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    • Rooms
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2  Thank Stephan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UniqueTraveller_11, General Manager at Quality Hotel & Suites Woodstock, responded to this reviewResponded 6 January 2014

Thank you for writing your review about your stay at the Quality Hotel & Suties!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We hope to see you again soon!

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