I had been so looking forward to staying here after seeing the pictures online, but I was disappointed. We booked for one night with the intention of staying another if we loved it, but we found we were happy to leave. The location is undoubtedly stunning, and the spa and pool area beautiful though the main pool was very cold. The room was big and the bed very comfortable, however the carpet was stained by the bed and there was no air-conditioning. Apparently only the suites have air conditioning, we were advised by reception to just open the patio door & there would be a breeze - there was, as well as lots of midges so we had to turn the lights off. Food in the brasserie was really poor, and service was slow. Nobody came to ask if we wanted any more to drink after the initial drinks, we had to try & find somebody. I left my dressing gown in the hotel room accidentally after checking out. We rang the hotel to ask them & they said they would check and ring me back but they never did. We rang again the next day, and again they said they would call back but didn't. In the end we drove to the hotel and were told that they were just about to ring us, and yes they had found it. In summary, a great location but for a 5 star hotel this should be so much better. I would not stay here again and would not recommend it.
- Official Description (provided by the hotel):
- Located on the shores of Lough Lein, The 5 Star Europe Hotel and Resort has been welcoming guests for over fifty years and has reopened after a 70m face lift which includes the stunning 4,600 sq.m. spa called ESPA at The Europe. From the moment you cross the threshold of the hotel you step into another world. A magnificent two story atrium with glass doors leads onto a garden terrace with a view of the lake and the mountains beyond which leaves you breathless. ... more less
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- Also Known As:
- The Europe Hotel And Resort
- The Europe Hotel Killarney
- Europe Hotel Killarney