My room was pre-paid by company I worked with yet I had to give a credit card. I was told $50 was going to be charged - actually the desk clerk neglected to say per night. I checked my bank account and $150 was charged. When I inquired about it, the day manager took my bank branch number but I still had to wait over three days for the amount to return to my bank account. When I first checked in I went up to my room and found the room door wide open? No one could tell me why it was open and there as a box between the two beds. When I called down I was told someone would be up to see what the box was for. I waited 15 minutes and then went back to the front desk. I asked for a different room since I was not comfortable that the door was wide open and wondered when the last time the room was cleaned. There was a thick ring of dust on the lamp shades. When I returned to the room an employee was leaving me room. I don't remember giving permission for that? He informed me the box was a wine cooler. I got my items from the one room and moved. When I got into the new room I was running the cold water and realized the vanity was full of water to...More
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