Typical of some Asian hotels where money is spent so that the exterior still looks good BUT rooms are ignored and ends up old and run down. Stayed only 1 night where we arrived in the evening and had to leave after breakfast the next day so we were not too fuss about the condition of the room as the beds were comfortable enough.
But the kids were extremely disappointed that they did not get to swim in the inviting pool. I have got to say the gardens were very well kept and the pool very clean. So, having our meals at the restaurant overlooking the gardens was such a delightful experience. Ours was a tour package so we had a chinese dinner with soup and 5 dishes with rice which was tasty enough. Breakfast was simple consisting of fried rice, fried noodles, fried chicken and fried egg with tea/coffee/juice which was sufficient.
The free wifi at the lobby was also handy and since there were ample chairs to sit in the huge lobby it did not look crammed at all.
The big problem we had was that we got no sleep at all. The room had no air-cond or even a fan but that was not a problem at all as it was nice and cool. The disgruntlement was due to the inconsiderateness of a huge tour group of young people. The walls were extremely thin and you could hear every single sound. They chit chatted till the wee hours of the morning and finally when we managed to go to sleep about 3am we were awakened at 5am when they got ready to have their early morning exercise session ! I am surprised that the hotel even allowed this to happen.
The hotel needs a refurbishment badly and it definitely needs to have a soundproof indoor meeting room capable of housing 200+ pax. The tour groups can do whatever they please then within the confines of that room and the rest of the visitors will have a very pleasant stay.
And oh, they also need to make sure there are spoons and cups/mugs provided with the tea/coffee. What we got were 2 glasses instead !
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