We have skied here for years, and now our kids are skiing with us and participating in the great programs offered at Highlands. Although the staff are often very busy, there is always someone willing to help. The pro shop stocks many of the best brands at reasonable prices, and the rentals are top notch stuff. On the trails, the snow is often the best around because of the location up high in the lee of Georgian bay (it snows when every other place is wishing it would). Grooming is very good- they use a mix of snowmobile and large machine when possible. The terrain is hilly but the rewards are great with views to Georgian bay and beyond as well as a giggle or two heading down the trails. Snowshoeing and tobogganing can be had as well which are both great as well and lots of fun for kids and adults alike.