First the good. The hotel lobby is beautiful, the landscaping is beautiful, in fact the only location where we heard the coqui, the famous frog of Puerto Rico. The breakfasts were very nice.
Now the bad. We were promised a beach view room. What we got was not beach view, but tree view. We took pics of all the palm trees, etc. that were the"beach view room". Interestingly, the room next door did have a beach view, the trees were still below the balcony, why didn't we get that one? We were also very tired from the drive and wanted to relax with a drink by and in the pool. The pool area was over-run with kids. We tried to sit by the pool and" our moment "was interrupted by a kid trying to climb the palm tree next to my chair. Needless to say, totally unenjoyable. I'm sure it was for the parents and their kids, afterall it was a day care center, free baby sitting area. They didn't even try to curtail their kids. And of course, the staff said nothing to them. We moved and went over to the bar, hoping at least kids won't be running around over there. Well, the music was extremely loud, the bartenders went out of their way to ignore you, and yes, kids also came over to the bar area. Such fun!!!
The only peace and quiet we enjoyed there was at dusk on the beach in our lounge chairs, away from the hotel and its noise.
If you stay there on the weekend a band plays music loudly til 10 or 11 pm, so be prepared!
I complained to the staff over the phone about the kids over-running the pool area, and asked if there is an adult hour for swimming. She laughed and said we have families here, and no there isn't an adult swimming time. So, I guess kids rule at this hotel!!! BE FORE-WARNED! I also complained to Hotels.com about our not getting an ocean view room hoping to get a refund or at least compensated some how, NO SUCH LUCK!!! AGAIN A WARNING!!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Priceline, Hotels.com, TripOnline SA, getaroom.com and Evoline ltd so you can book your Rincon of the Seas Grand Caribbean Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rincon Of The Seas Grand Caribbean Hotel Puerto Rico