I made a reservation with the hotel with a 3 night package deal. From my understanding of the website ( strike one-online reservation system will only quote you the standard room rate; you can't select packages) this included breakfast AND dinner daily. I asked the person I made the reservation with if both meals were included daily and was told yes. Upon checking in, I was only given a voucher for one night's dinner, but figured you just had to request it daily. We went to the room, which was an ocean view room on the 4th floor. Bed was king sized and comfortable. Bathroom felt like a cheap motel bathroom with rust in the tub, tiny hair dryer, and ventilator that just made noise rather than pull out any humidity. TV is a 30" flat screen; there are about 30 channels of basic cable/satellite. The view of the hotel's garden/pool area is nice, bit not much ocean can be seen, maybe the 5th floor has a better view. Deco Restaurant at the hotel is where we redeemed our voucher. The voucher covers 2 persons on a tourist menu, which includes two appetizers, two entrees, and a shared dessert. The food was delicious and the service was excellent. The following night, after enjoying a day of horseback riding with Pintos R Us (excellent 2 hour ride with Julie) and a trip to the Mayaguez Mall (great deals on clothing, even though the mall is quite dated), we decided to eat at Deco again, but on the regular menu, even after being told the package only included one night's dinner. The service that night was horrible. Our waiter was very inattentive; whereas our waiter the previous night would come by, ask about our meal or offer my wife and I more drinks, this waiter seemed to not care. He seemed to be more concerned about another party of four. A side note: the restaurant was all but empty both nights. Overall, the food was cooked deliciously, except my wife's salad; she had asked for no onions and was given plenty of onions. When made aware of it, he decided to ignore my wife, even when she would say thank you when he happened to refill her water glass. After dessert (try the flan de queso, very yummy), we waited about 20 minutes for the check. We were pretty upset with the service, so we decided to go to the pool bar afterwards. Compared to the drinks made in Deco restaurant, the drinks at the pool bar are sub-par. Then the bartender disappeared for 15 minutes, when I was still willing to have another drink. He came back and ignored us, so I just asked for the check. Overall, location is great. Rincon is a beautiful piece of Puerto Rico. Rincon of the Seas, on the other hand, could be much better. We'll spend our money elsewhere.
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- Also Known As:
- Rincon Of The Seas Grand Caribbean Hotel Puerto Rico