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“Pizza night”

Mi Familias Pizzeria
Ranked #11 of 115 Restaurants in Rincon
Certificate of Excellence
Price range: US$6 - US$20
Cuisines: Italian, Pizza
Dining options: After-hours, Dinner, Lunch
Restaurant details
Dining options: After-hours, Dinner, Lunch
Louisville, KY
Level 1 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Pizza night”
Reviewed 6 August 2014

We had a great dinner at Mi Familias. Wings for appetizer where big and it was a generous portion, just the right amount of "heat". The pizza was great. My personal size mushroom was huge, bigger, than the plate for about $8.Excellent value. Half was all I needed. The crust was the best I have ever had - light and crispy. Fun atmosphere with a few people in the pool, small crowd at the bar and TV viewing from our seats. Nice folks working there. Guests seemed to combo of locals and tourists.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CornCobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRAEVT, Owner at Mi Familias Pizzeria, responded to this review, 27 August 2014
Cobbs - Thaks so much for the kind words on the pizza and on the staff. We are thrilled you spend some time at Mi Familias on your trip to Rincon and hope you return again soon to see us again!

Mi Familias Ownership
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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195 reviews from our community

Visitor rating
    130
    51
    6
    1
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“One of the best pizzas i have ever had”
Reviewed 16 July 2014 via mobile

We had a wonderful time in me familias pizzeria there pizza is like no other i have ever tasted the thin crust and the homemade marinera sauce were excellent. We also had some great drinks i had a cetriolo which is a cucumber gin drink and my wife had a wonderful red sangria freshly made. By far a great experience looking foward to going back.

Helpful?
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRAEVT, Owner at Mi Familias Pizzeria, responded to this review, 17 July 2014
Carlos -- So great to hear that the Pizza made an impression! We have spent many hours fine tuning the sauce and the dough recipe to meet the standard we are striving for. The Brick Oven Il Capo certainly does help but as we have learned there is no substitute for fresh ingredients made in house. As far as the Cetriolo! -- We are thrilled you enjoyed as it has become a favorite for many of our customers! Hope to see you again soon!

Mi Familias Ownership
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puerto Rico
Level 3 Contributor
24 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“More than excellent!”
Reviewed 10 July 2014

Excellent atmosphere and food. One of the best pizzas you will ever taste. Also great service, Marta had been our waitress in two occasions, she's the best!

Visited May 2014
Helpful?
Thank AliciaSuperSerotonina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRAEVT, Owner at Mi Familias Pizzeria, responded to this review, 17 July 2014
Alicia - Thanks so much for the review and the kind words. We are thrilled the Service matched the Pizza on your rating! Hope to see you again soon!

Mi Familias Ownership
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mayaguez, Puerto Rico
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Terrible Food. Kind of racist”
Reviewed 5 July 2014

The day before going to this place, we called ahead to see how the place worked. We first called in Spanish, and were told that we could ONLY use the pool if we consumed any food or drink, and as soon as we were done with either, we had to leave. Later in the day, we called in English, and were told something completely different. We were told that we could stay as long as we liked, regardless if we were eating or drinking from the bar. It doesn't take rocket science to see what's going on here...

We still decided to go because, previously, the service was good, so was the food, and the environment was supposed to be a relaxing one. This could not be more wrong this time around. Around the pool, there are signs that said No Diving/ No jumping/ No climbing. Nobody was paying attention to that, which caused for quite the hectic environment. Sure, kids will be kids, and they will love to jump in the pool. Not blaming them. But there are rules to be followed for safety reasons and the employees there didn't seem to care to follow any of the rules.

We started out with some drinks which were quite nice and cheap (2.50 for Don Q drink). But later in the day, it was raised to 3.69$ for some reason. We were told by the harassed waiter it was because the happy hour had ended. It would've been nice to have been informed of that. Also, 3.69$ means that we were charged tax. You are NOT supposed to charge tax for alcohol.

The food was beyond terrible. We ordered some burgers (overpriced!!) and what we got were, what I can only describe as lumps of week-old road kill charred to perfection. It was a ball of burned "meat" that lacked flavor placed in between 2 flimsy buns (we were told it was Brioche bread... it was NOT.) After paying for turd 'n bun burgers, we were promptly asked to leave because there was another group of people coming and they needed the tables. We told them that we were going to keep consuming from the bar so we could use the pool, but we were asked to leave anyways.

This place was absolutely RIDICULOUS. DO NOT COME HERE. THEY ARE OVERPRICED. OVER-HYPED. RUDE. And, sadly, quite racist.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Heri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRAEVT, Owner at Mi Familias Pizzeria, responded to this review, 6 July 2014
We take any accusations of racism or discrimination very seriously. Mi Familias does not condone or tolerate any forms of racism or discrimination. However, we do not feel you have provided any grounds to make such a statement and we strongly disagree with your claim.
This review is clearly related to the other review posted for the same day. We would like to address your concerns and make some corrections to your statements.

• It is curious why you would call the restaurant twice as two separate people?
• The pool policy allows all patrons of the restaurant to use the pool. All of the pool rules are clearly posted and it is the responsibility of the guests to read and follow the rules. Parents are responsible for the safety of their children.
• We apologize there was confusion on the Happy Hour special and this should have been communicated correctly by the server.
• There is tax on all alcohol and food in Puerto Rico.
• All hamburgers are cooked to order. If the issue had been raised at the time we would have been able to address it promptly. We strive to deliver a quality product and we are sorry that we disappointed you in this area.

We are very sorry that you had such a horrible experience. We are confident we would have been able to address your concerns if they had been brought to our attention at the time.

Sincerely,
Mi Familias Ownership
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
“Terrible experience”
Reviewed 5 July 2014

Subpar to say the least. We ordered an appetizer after immediately arriving and decided to take a dip in the pool while the order arrived. It took quite a while and when it did arrive, some of us ate from it and returned to the pool. When we returned to finish it, the dish which had been half full was gone. The waiter took it away without even asking us if we were done with it and then got an attitude when we asked him about it. He begrudgingly went and got us another half full dish. When we ordered lunch, we were asked to remove our belongings from the table because they were going to set up some music in the area we were sitting at. If they had plans for music, they should have removed the tables from there to start with. They wanted approximately six families to sit in a space for four families. On top of that, when our burgers arrived, they were TERRIBLE. They looked like giant overdry meatloaves with no taste. The only saving grace of the meal were the fries. Upon receiving the bill, I was charged four large cokes I didn't order and everything was grossly overpriced. As soon as I paid, the waiter told me I had to remove my belongings immediately from my four person table since he was "receiving a large group". I told him we were planning to use the bar and he said it didn't matter. I gathered my belongings and left. I wouldn't recommend this place in a million years, especially when there are so many other places you can have amazing food for way cheaper and in a way more welcoming environment. The management sucks, the service (except for the super nice bartender) sucks, and the food sucks. The waiter was super moody and annoyed the whole time we were there, rolling his eyes every time we asked him for something. If it was a free service, I'd understand but after paying such a hefty price for a cuple of disgusting burgers, the least you can be is amicable.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRAEVT, Owner at Mi Familias Pizzeria, responded to this review, 6 July 2014
We are very sorry you had such a bad experience at the restaurant. It appears that this review and the other review posted at same time are related. We have addressed your additional comments in the response to that review. It is unfortunate that we did not have the chance to address your issues with the hamburgers at the time they were served. We strive to deliver a high quality product. The pricing of our hamburgers at $9 is in line with similar establishments in the area.
In addition, we apologize that you needed to move tables as we were hosting a live band and while we do our best to accommodate all seating requests in some cases we cannot avoid needing to relocate a table for live entertainment.

Sincerely,
Mi Familias Ownership
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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