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“Best time ever!!!!!!!!!!!!!”

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Sand Bay Leisure Resort
Ranked #2 of 2 Hotels in Kewstoke
Cannock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Best time ever!!!!!!!!!!!!!”
Reviewed 9 June 2014

Just arrived home after a weekend break at Sand Bay Pontins and have one word to describe it BRILLIANT. the room was comfortable, meals very tasty facilities, excellent and the entertainment fantastic. All of the staff are very friendly, The blue coats are all very talented and very friendly. I must commend Blue coat Tracy on her ability to follow on the Sequence dance floor. :-) I will be recommending Pontins dance weekends to all of my friends and will be hoping to return with my partner soon.

Well done :-)

  • Stayed June 2014, travelled as a couple
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Helpful?
6 Thank Angus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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524 reviews from our community

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Traveller tips help you choose the right room.   Room tips (202)
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English first
Orpington, United Kingdom
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 June 2014

Been here many times before but this will be the last. Normally come with the Christmas Island Reunion group but came earlier to visit family in Weston. Dining experience awful no plates, no salad, no deserts, no cutlery and diabolical tea. Pontins get you act together lots of improvements needed.

  • Stayed June 2014
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Helpful?
3 Thank georgina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Manchester, United Kingdom
Level 6 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 June 2014

Sand Bay Leisure Resort, where do I start. Still cheap and cheerful. Peaceful environment. Still get open top buses every half hour into Weston. We have stayed there quite a few times in the last four years, and we will go back again. There are however some inevitable changes since taken over by Britannia Hotels. It is Pontins again, thankfully still adults only. First thing we noticed on arrival was that the grass needed cutting, and it looks like there is building work going on. Booking in was now strictly 4pm, with a long queue. Chalets havn’t changed much. Resident band Signature Four are still there. What about the dining arrangements. Gone are the strict meal times. Gone are the table cloths and hoards of waiting staff, it is now self service. This does have some advantages, if you are able to queue up. Personally, I preferred being able to choose my own portions, especially at breakfast, but the queues were sometimes long. I know that when Britannia took over it had gone into receivership, so cut backs had to be made. Waiter service and table dressings had to go, or Sand Bay LR would not have lasted. My only complaint however concerns cleanliness and restocking. Tables were often still grubby and littered from that last diners, and the water and juice facilities kept running out. Another area where cut backs have been made is the entertainment. There is still the excellent resident band, but no lavish cabaret, in fact, the cabaret was pretty average. So there we are. Pontins Sand Bay. Still cheap and cheerful, you just have to adapt to the changes.

  • Stayed June 2014, travelled with family
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Helpful?
4 Thank timbone51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2014

myself and my partner booked a 4 day break here, just as a little get away, we was both very dissapointed by the state of this holiday park, the 'Sheds' that was the accomodation were in such a state, the rooms looked like they have never been cleaned, they smelt like someone had died in them, the bathroom was filthy, whole park was depressing, roof outside of front door had fallen down and not been patched up, doors had paint chipping off them, bare live wires dangling by our door. we booked the emperor suite, this was dark dingy and smelly, i would not like to have seen the standard rooms!!!

Room Tip: Dont Book this place!
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  • Stayed May 2014, travelled as a couple
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5 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buckingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 May 2014

just come back from sand bay had the best holiday ever the blue coats were great the entertainment was just the best up to 1pm every night when i'm in bed by 10 most nights the entertainment staff were the best the food was very good and i have booked to go back three more times

Room Tip: because its adults only very quite at night it cheap and go with the mind set to enjoy it
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  • Stayed May 2014, travelled as a couple
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Helpful?
15 Thank jennyowencook o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2014

My wife and I stayed at this resort over the last week and we really enjoyed it! The staff were great and the food was nice. Bluecoats Mark and Tracey were exceptionally helpful and friendly at all times and the entertainment was top notch. The only downside we had was when we were trying to catch the Entertainment's manager to compliment the show we saw on the Tuesday which was a Dreamboats and Petticoats tribute only to find him rushing around and not stopping when we tried to hail him. We found this very unprofessional and inattentive to guests.

The facilities were great, we especially enjoyed the line dancing and ballroom dancing and the three types of bingo was great too. I really loved the lounge area next to the ballroom with the television as well as the arcade functions next door.

The Chalet's were great. Everything functioned well and was clean when we arrived.

All in all, the resort is a great place to stay, is right on the seafront and a bus stop at the entrance of the park with regular service into Weston Super Mare.
We will be returning again.

  • Stayed May 2014, travelled as a couple
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Helpful?
9 Thank Geoff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amersham, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 May 2014

We have just returned from our third week in Sand Bay with feelings of disappointment and a steely resolve not to return. The 'old' Sand Bay, i.e. Martins, was a known quantity. A collection of old fashioned chalets which had been shot at by time, weather and constant misuse, staffed by hard working employees who tried to keep everyone moderately happy. One can only hope that Pontins, now they have re- acquired the place, have plans to refurbish and modernise but they clearly do not know how to manage the transition.
If you visit the place now you will find it dilapidated and overgrown. It looks like any attempt at gardening has long since been abandoned and there has been no attempt to even try to replace rotting parts of the fabric of the place or the filthy carpets. The chalets themselves need complete refurbishing (or bulldozing) and remain furnished from 1960's house clearance stock. The bathrooms are scruffy with hooks attached to the door with doubled back sticky tape and the floors are lethal when wet. That is the physical side of the place.
Most of the staff seems to be anticipating the arrival of redundancy notices and attitudes are at best brusque, at worse, downright surely.
And then there is the dining room. Meals were always from something of a Le Mans start but the new system is self-services buffet where nothing seems sensibly or logically organised. The actual quality of the food is little changed but getting it involves long queues, hunting for every little accompaniment and frustration as items are not replaced. If I heard one person say 'Oh I just can't be bothered!' I heard a dozen. So, meals have changed from being an integral part of the holiday to a pit stop. Other comments heard around the room included 'Soup kitchen' and 'School Dinners'. My guess is that the change from waiter service to buffet will have alienated most of the long term, elderly, continuing client base. What a self-inflicted injury!
The entertainment was better than before with the exception of the continual complaints about the poor bingo prizes. The house band played good music for dancing and the Bluecoats strutted their stuff and sung well enough. Doesn’t really make up for ants in the bedroom and slugs in the bathroom.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
10 Thank LenOdcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sand Bay Leisure Resort

Property: Sand Bay Leisure Resort
Address: 67 Beach Road, Kewstoke, Weston-super-Mare BS22 9UR, England
Region: United Kingdom > England > Somerset > Weston-super-Mare > Kewstoke
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Kewstoke
Number of rooms: 350
Also Known As:
Sand Bay Leisure Hotel Kewstoke
Sand Bay Leisure Resort Weston-Super-Mare/Kewstoke

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