We arrived and were shown to our dated room to find a fridge so badly built up with ice that it wouldn't shut, a filthy mosquito net around the bed and incredibly moldy mattress on the day bed. We went to visit the main pool to enjoy the swim up bar but it is empty and unattended. The following morning at breakfast the nasi goreng, potatoes, tomatoes etc are all sitting there at room temperature which is unpleasant to eat and dangerously unhygienic. Later that day we left our key at reception to go out as requested. They asked if we would like our room made up and we said yes. We got home at 11.15pm to find an unmade bed, no water, dirty towels and no toilet paper! The following morning we were woken by loud drumming in a function room below us at 7am. The shuttle bus offered doesn't run frequently enough, takes half an hour and only drops you on the outskirts of Ubud town Centre. We came here from avilla in Seminyak that was a similar price and the value for money just isn't here. We can't wait to check out.
- Free Wifi
- Free Parking