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Reviews (313)
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Reviewed 4 weeks ago

My husband and I had been to Bali on a few occasions and decided to break up our stay this time. We decided to stay at this property first and was very pleased that we did. On arrival at Denpasar airport it is always hard to quickly find your driver with your name on a sign as there are so many drivers jostling for position. However, we found our driver, who had been patiently waiting for us to arrive from a delayed flight with a big friendly smile on his face. He escorted us to an area to wait away from the crowd as he went and got the vehicle. Once inside the lovely air conditioned car, he gave us a bottle of water, a cold face washer plus a plate of cookies to enjoy on our hour journey to the resort. The drive to the resort was very pleasant and our driver was exceptional. On arrival to the resort, we were greeted by well groomed, friendly staff who gave us another cold towel and drink before driving us by golf cart to our Jepun villa, which was very nice. The only problem we had with the villa was that we struggled to lock our second door but as the main door had a padlock, which was easier for us to lock. The decor of our villa was lovely, especially the outside bathroom. Unfortunately our pool did not receive full sun on it, which made the water temperature a bit cool. One negative with the pool was that the floor at the deep end could have done with a better clean.
We booked the romantic package and we were not disappointed The restaurant offers inside or outside dining - we opted for outside as inside was quite hot. The outside dining had covers to protect you from the sun, if required. The gardens are beautifully keptand all furniture did not show any sign of wear. The food for breakfast, lunch, high tea and dinner were also excellent. It was a privilege that the chef came out to make certain that we were happy and if there was anything we wanted, please just ask hime or a staff member. The prices of drinks were reasonable and we enjoyed going down to the beach bar each evening for Happy Hour cocktails. Agus, thank you for your service and the laughs we shared together. We did use the fitness centre, which was very well equipped but boy did it get hot in there, even with the air conditioner on. Each evening at turn-down a lovely Indonesian treat with an explanation of what we would be eating was placed on our bedside table, a nice touch instead of chocolates.
Included was a one hour Balinese massage as a couple and my husband said it was the best he has ever had - Bonus. (we did have the option to have it done in our villa as the spa was in the process of renovations but we opted to have it done in the spa area, with a little bit of noise from the hammering but it was fine) - thank you girls.
Unfortunately we did not go for walks along the black volcanic sand beach as there was a fair bit of rubbish on it. Bali is now starting a campaign to clean up their beaches from plastic, which will definitely help this area in the long run. There is no use of plastic straws at this resort, all bamboo straws are used to help the environment.
The bed was comfortable, towels etc were of excellent quality.
We really enjoyed our romantic dinner with candles and the rose petals in the garden overlooking the beach - it was a lovely surprise to come back to our villa to find the bath filled with warm water and rose petals and tea candles lit everywhere.
This resort is a quiet place, set up very well for honeymooners and couples. My husband thought 4 nights was enough as he gets bored very easily, although he caught up with watching many movies that were on offer.
There are complimentary transfers to Ubud (16kms away) & Sanur (15Km away) - however suggest booking this as soon as possible as it fills up quickly.
One suggestion is to offer pool floaties.
My husband & I are looking forward to returning to this resort. A very BIG thank you to the wonderful staff (all of them including housekeeping, maintenance, gardeners, receptionists, restaurant staff, spa staff, bar staff, security, etc) for making our stay so memorable and so enjoyable. We miss you already.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank sharonbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal P, Director of Sales and Marketing at The Royal Purnama Art Suites & Villas, responded to this reviewResponded 2 weeks ago

Dear sharonbaby,

Thank you for taking the time to share your wonderful experience in such detail. We are so happy to hear that you found our resort fantastic enough to bring you back for a second visit!

It is a pleasure to hear that you loved our villas, along with the accompanying details that make every moment special at our beautiful resort. However, we apologize for the private pool, it indeed can get a bit chilly and shaded at times because of the semi-indoor concept of our villa.

On behalf of our entire team, we are so happy that you sampled and enjoyed everything our resort has to offer. From relaxing at our spa to enjoying a romantic dinner while overlooking the oceans, it sounds like your stay was met with peace, relaxation, and joy at every turn.

We will be sure to pass your kind words on to Chef Jay and Agus, who will be delighted to hear that they made a guest’s stay particularly marvelous. We hope that this vacation was the beginning of a wonderful family tradition, and we hope to welcome you back again soon.

In the meantime, we all wish you a wonderful weekend.

Sincerely,

Dewi Arini
Director of Sales and Marketing
THE ROYAL PURNAMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I stayed at the Royal Purnama for 5 nights with friends in June. We had the most relaxing, wonderful time. The resort is just exceptional. It's very quiet and set in a stunning location right on the black sand beach.
Staff are extremely lovely and accommodating - they always have a smile on their faces and nothing is too much trouble.
The rooms are very high quality - beds comfortable, plenty of bottled water provided and a special treat each night. The bathroom is luxurious and the open air shower is interesting!
The pool area is breathtaking - plenty of comfortable lounge beds available with fresh towels, and staff available to order drinks and food. Staff also bring guests special little free treats and cold bottles of water regularly. Pool temperature was perfect.
The Standing Stones restaurant is great. We had breakfast included which is delicious - lots of menu choices, fresh fruit, breads and fresh juices. Even the coffee is really good. We had several dinners too, all of high quality - the seafood platter a highlight, along with the beach BBQ dinner which was beautifully setup for us on the grass with a view of the beach. The bar has happy hour each evening - the bar staff make great cocktails and are very entertaining :)
We had treatments every day in the Spa - very relaxing even though there is a bit of noise from the renovations - we were advised of this however.
We were sad to leave this lovely resort and hopefully one day will return. Would highly recommend.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank Suzemelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal P, Director of Sales and Marketing at The Royal Purnama Art Suites & Villas, responded to this reviewResponded 4 weeks ago

Dear Suzemelb,

Thank you for taking the time to write such a thoughtful review. We are pleased to hear that you enjoyed the time spent in your luxurious private pool villa. We are happy to hear that each detail of your vacation was executed perfectly. We are also delighted to hear that you enjoyed all of our resort’s offerings, from unwinding at the spa, to dining with a view of the exotic black sand beach, to relaxing on your own private pool. Your recommendation is highly appreciated and we hope that you will return and experience it all over again, we guarantee it only gets better with each visit.

In the meantime, we all wish you a wonderful weekend.

Sincerely,

Dewi Arini
Director of Sales and Marketing
THE ROYAL PURNAMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Our stay was perfect! The private pool villa is more we could dream of! The best kind of vacation! The restaurant and spa is great value for money, the breakfast delicious (i am a fan of the ordering from the menu and no buffet concept) and the staff is more than just kind!
The only thing that might be disturbing are other guest who dont see the boarders of their freedom. Ok, ww cannot see you in your villa but we can hear you! There is nothing the hotel can do about it but it might be annoying.

Room Tip: Privat pool villa is best you could go for!
Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank eveve2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal P, Director of Sales and Marketing at The Royal Purnama Art Suites & Villas, responded to this reviewResponded 4 weeks ago

Dear eveve2018,

Thank you for taking the time to share this lovely review. It is always satisfying to see a guest fully use our facilities, so it is wonderful that you explored all we have to offer and found it all great. We take great pride in the quality of the offered set menu breakfast; starting each day with a great meal sets the tone for a transformative day in paradise. We hope that you decide to return to our island paradise for another perfect stay!

In the meantime, we all wish you a wonderful weekend.

Sincerely,

Dewi Arini
Director of Sales and Marketing
THE ROYAL PURNAMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is our third time back to Royal Purnama and we hope to return again next year. This totally unique property offers so much. We always stay in the Cempaka villas which are so private and beautiful with the most fantastic pool area. This trip we didn’t even venture to Sanur or Ubud. We just enjoyed the remoteness and peace this lovely property offers. I truly believe Royal Purnama’s best asset is their fabulous staff. Chef Jay is fantastic - always so accommodating and his traditional food is simply wonderful. Our last night he cooked for us sucking pig which was out of this world - Jay always enjoys pleasing everyone and is such an asset.
All the staff are friendly, kind and want to make sure your stay is the best. I love that the bar area has been opened up and it is so perfect in the evening sitting there with a cocktail right on the ocean. Well done Nyoman. One thing please bring back the unique blueberry cocktail welcome drink which was so Royal Purnama.
Look forward to returning next year to this wonderful place.









.

Room Tip: Cempaka villas are so private
Stayed: May 2018, travelled as a couple
Thank Brent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal P, Director of Sales and Marketing at The Royal Purnama Art Suites & Villas, responded to this reviewResponded 4 weeks ago

Dear Brent S,

Thank you for your continued loyalty to The Royal Purnama! We are delighted to hear that you used our services to make your vacation as restful as possible. We will be sure to pass your kind words on to Chef Jay, who will be happy to hear that he made such an impression. Thank you for mentioning that you will be coming back! On behalf of the team here, we look forward to have you back next year for another brilliant stay.

In the meantime, we all wish you a wonderful day.

Sincerely,

Dewi Arini
Director of Sales and Marketing
THE ROYAL PURNAMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We came across this resort purely by accident. We needed a room for the night and this turned out to be a real gem. The ambience of the whole estate is amazing. From our villa with a Jacuzzi to the swimming pool and all of the amenities. We highly recommend this resort especially for its friendly staff. The black sand beach was a surprise but something very special.

Stayed: June 2018, travelled as a couple
Thank seanhP3251DO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal P, Director of Sales and Marketing at The Royal Purnama Art Suites & Villas, responded to this reviewResponded 4 weeks ago

Dear seanhP3251DO,

Thank you for taking the time to share this review. We are pleased to hear that you enjoyed your time at our resort and got to enjoy the available amenities. Your recommendation is highly appreciated and should you find yourself craving another amazing vacation, we hope you decide to return.

In the meantime, we all wish you a wonderful day.

Sincerely,

Dewi Arini
Director of Sales and Marketing
THE ROYAL PURNAMA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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