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“Really convenient”

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Hampton Inn & Suites San Juan
Ranked #1 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed 23 March 2012

Stayed here for a night while connecting flights. Friendly, nice pool where we hung out with the kids, breakfast was good, good pool food at the grill, took the family suite which was perfect for us (we're four). Convenient to get to the airport. Supermarket nearby (walking distance). Old San Juan is lovely to visit. Recommend

Room Tip: Pool facing, family room
  • Stayed: April 2011, travelled with family
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Thank GVAtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,333 - 1,339 of 1,762 reviews

Reviewed 20 March 2012

The hotel is easy to find and very clean and nice like most Hamptons. The pool and Jacuzzi were good. They have a good free hot breakfast. The parking at the hotel is extra $10 per day. You can come and go as many times as you like, but you have to stop by the front desk to get it parking ticket validated. The parking in San Juan in the tourist sections hard to fine. The Hampton is walking distance to the beach if you are in average shape and to several good restaurants. I stayed at several Hotels in San Juan and this one of the best values. It is also very quick and easy to the airport.

  • Stayed: March 2012, travelled solo
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3  Thank Joe_Mc_Hon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

I've stayed at dozens of properties throughout the Hilton family, ranging from high-end Waldorf Astoria properties in New York or the Conrad in the Maldives, to not-so-stellar places such as airport Hampton Inns. Because this property was so close to San Juan airport, I was assuming it'd be like your typical airport budget hotel...but was surprised and delighted to see it was not.

This property is great --good location, great staff, and nice interiors/rooms --definitely the best Hampton Inn I've stayed at.... and generally nicer than more than 70% of Hilton Hotels I've stayed at. The lobby featured new/modern decor...as did the room. The bed/furnishings were high quality....and the materials in the bathroom (granites and beautiful tile) were too. The room was quiet and very clean --I remarked at how "fresh" the room smelled when I first walked in.

They provided the typical Hampton Inn breakfast, which included fruits, cereals, carbs, and some hot options which included cheese omelets, bacon, and make-your-own waffles. There was plenty of self-dispensed juice to drink too in addition to coffee. You can eat at table seating, bartop seating, or outdoors by the pool.

The pool was nice --large and clean, and featured a swim-up bar to a bar/grill in the rear of the property. The food at the pool bar/grill was top-notch; I was shocked I was eating in a Hampton Inn and shocked I was eating at a pool bar/grill with the type of quality I was enjoying. Bar/grill staff were very friendly.

Front desk staff was cheery and helpful. There was an error on my folio at check-out that they promptly fixed.

The location is good; a short 2-3 minute walk across the street brings you to the Ritz Carlton, other nearby casinos, or the beach. I felt safe in and around the hotel.

Overall, a great stay in a great property with great service. So much so the hotel should bear a more upscale brand than "Hampton Inn."

Room Tip: Hilton HHonors members should show their card for possible room upgrades.
  • Stayed: March 2012, travelled solo
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3  Thank Michael_K_SNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2012

We arrived VERY early for our check in (after an early morning flight) and the front desk staff, Eric, was more than happy to accommodate us. We were able to check in super early and he gave great recommendations for how to spend our day.

They rest of the staff was courteous and helpful as well.

Hotel was clean and quiet. The pool area was very nice, though the whirlpool could have been a few degrees warmer for my liking. :)

  • Stayed: February 2012, travelled as a couple
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Thank NHPhotoMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

I had a fantastic stay at the Hampton Inn & Suites San Juan. The suite that I had was great. From the person who checked us in at the front-desk, to the person who checked us out, the service was outstanding. The service provided by the persons who cleaned the room during my stay was also fantastic. The lobby is beautiful, as is the pool area. First class all the way for a great price! I would stay there again. Restaurants are close by so we did not have to travel across time for meals. I would recommend it highly to anyone looking for a great place that is super clean and with friendly, caring staff, the Hampton Inn & Suites in San Juan is the place to stay.

  • Stayed: February 2012, travelled on business
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1  Thank Angylart1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

Hampton beds are the most comfortable. I never have had an issue with a room, staff, service...anything. The Carolina, PR Hampton is no exception. Nice lobby. Nice pool and swim-up bar. Good atmosphere; comfortable, even luxurious, but not too uppity. Highly recommended.

  • Stayed: April 2011, travelled with family
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1  Thank empac99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

I booked this hotel for the last night of a Puerto Rocan vacation because it was reasonable and near the airport (literally 5 minutes). I wasn't expecting much, just a standard Hampton Inn. What a pleasant surprise. It was excellent. Nice big room, fee WiFi and HBO, and a great pool with a pool-side bar. The complementary breakfast even included omlets! While there is no on-site restaurant he hotel is just a block from El San Juan Resort and Casino and two blocks from more beach front resorts. You didn't even need a taxi to get to a dozen restaurants. Parking at the Hamption was free and the staff were all extremely helpful. I had a flickering light in the bathroom and mentioned it to the front desk, in 15 minutes it was fixed and the front desk called to make sure it was working correctly. Wow! If you can give up actually being on a beach (and with many of the Carolina resorts not all the rooms can actually see the water) this this is an excellent option.

Room Tip: Rooms overlooking the pool are best as there really isn't anything to see in the area.
  • Stayed: February 2012, travelled as a couple
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6  Thank 124C41NewEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Business Hotel in Isla Verde
Price Range: £102 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Juan
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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