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“Good Value and Location”

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Hampton Inn & Suites San Juan
Ranked #1 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed 9 April 2013

This hotel was about 5 blocks from the beach and near restaurants and a casino. The pool area was very nice, although the hottub could have been cleaner. Breakfast was included in the stay and it was very good. Parking was and extra $10 per day, which I hadn't planned on, but the room and the common areas were clean and comfortable. It was easy enough to get downtown or to head toward the rainforest and more secluded beaches by car.

  • Stayed: February 2013, travelled as a couple
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Thank micarooni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,196 - 1,202 of 1,762 reviews

Reviewed 8 April 2013

This is the nicest Hampton Inn I have ever stayed at (and the price reflected that, but it was still much less than nearby high-end hotels). We stayed here one night after spending the week in Fajardo at the El Conquistador because we wanted to visit Old San Juan and have a quick drive to the airport the following morning. The complimentary cocktails and snacks by the pool from 5-7 p.m. were a nice way to relax after a day in Old San Juan. The chips and queso were the type you'd get at a sporting event...orange cheese literally squeezed from a plastic bag into the dispenser, but we were fine with that. The rum punch was good, and the vodka and cranberry was potent...not shy with the alcohol! You will note on your bill that a surcharge is tacked on to the room price (ours was $29 for one night) which covers the happy hour, pool towels, all-day tea, cookies, breakfast, etc., so these things are really not free. But we enjoyed the amenities, regardless.

We had a room overlooking the pool with two double beds (wish they had been queens) but they were very comfy, and the room was elegant with dark wood, large flat-screen TV, nice bathroom, etc. I heard a woman and child talking loudly en route to the elevators at 5:30 a.m., but other than that, the room was pretty quiet. The parking was $10/day with in and out privileges, and the hotel location was good. My teenagers enjoyed walking across the street and down a short block to the casino in the El San Juan hotel since they had never been in a large casino before. We did not use the beach, but it is across the street from the hotel with access walkways nearby.

The breakfast was pretty good with the usual yogurt, fruit, pastries, bagels, juice, coffee, make-your-own waffles, a pot of oatmeal, and sliced kielbasa-type sausage (no eggs). It was crowded but we found a place for four to sit together.

Check in and check out were easy, and they had a room ready for us several hours before the official check-in time which was nice. I would stay here again.

  • Stayed: March 2013, travelled with family
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Thank UTUVaMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

The best thing about this hotel is location.Close to the airport and Isla Verde Beach.You have to pay for parking every day(like $15).Breakfast includes fruits,eggs,waffles and juice.They have coffee 24 hrs.The lobby was renovated last year.Suites have fridge,microwave and a separate living room with sofa/bed.Staff is ok but I think they can do better.They are always very busy.Price is too expensive comparing to other Hampton's.

Room Tip: Ask for a suite and you'll get like two rooms for the price of one.
  • Stayed: May 2012, travelled solo
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Thank Love2travel2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 8 April 2013

For the price we pay and had no beach it was a little high. But we had a nice stay, we enjoy our stay. The live music was very good. I don't know if we would go back. Everybody wants a hotel by the beach.

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2013

Apart from having their own pool with bar, this hotel is also only a short walk to some beautiful beaches!! This hotel is also very close to the airport. And walking distance to restaurants and shops. oh, and the bed was super comfy!!

  • Stayed: March 2013, travelled as a couple
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Thank WendiKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

With 2 small children and a baby, we opted for the suite -- this is the best setup if traveling with kids. The room comes with a separate bedroom and living room with fold out sofa, plus a kitchen sink, fridge, and microwave. The free breakfast has something for everyone and is pretty diverse -- and excellent coffee! In the evenings they have a complimentary open bar with snacks in the pool area. My kids loved the pool, and the pool bar & grille is pretty decent and affordable. The beach is in easy walking distance, and so are numerous restaurants and a large grocery store to stock up on food, essentials, etc. My only complaints were that our couch was a bit shabby and the material was falling apart, but otherwise the room was pretty neat and clean. Also, on our last night's stay (Night #4; Friday) I was kept awake all night long by someone pounding in the room above me -- which was a real drag when I had to leave for the airport at 5AM. I called down to the front desk numerous times, and although they said they would look into it, the noises never really stopped. BUT, to compensate us, they did not charge us for that last night's stay, which I thought was pretty cool of them. The day-staff there were super friendly and helpful. All and all, I was pleased with my stay and would recommend to other families.

Room Tip: If you have children, get the suite -- great option, great value.
  • Stayed: March 2013, travelled with family
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Thank GeoTinaPhD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

Very clean and comfortable and staff is attentive. I stayed only one night (layover) and wanted to be near the airport. The service to and from the airport is excellent and the hotel is really set up for this. They have a nice selection for complimentary morning breakfast beginning at 5am. The staff is friendly and helpful, there is a business center and fitness center. Since it is close to the airport, there is airport noise outside however, the rooms are well insulated from it. I did not rate the location because it is great if you want to be near the airport and have a clean room with good facilities and have easy access to the airport. If you are staying a while, you would probably want to stay near the beach and would choose a different location.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Hampton
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
Price Range: £102 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Juan
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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