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Hampton Inn & Suites San Juan
Ranked #1 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed 16 June 2014

We stayed one night prior to our cruise. The staff at the front desk was very friendly. The room is typical of any Hampton Inn, clean and comfy beds. Hamburgers at the pool bar were very good and a fair price. We are rating a 3 due to while we were there, the pool was cloudy the entire time and the pool deck was busy and unkempt. The hotel appeared to be very busy and the breakfast area was impossible to find a place to sit and eat. Cab to the cruise port $20 plus $1 per bag.

Stayed: June 2014, travelled with family
1  Thank DogLoverWV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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950 - 956 of 1,767 reviews

Reviewed 12 June 2014

We really enjoyed our stay. There were quite a few great ammenities. The food at the grill by the pool was really good. The staff was very curtious. The only complant that we had was that our room must have been close to the laundry area because we heard what sounded like a dryer most of the day/evening. That was really minor compared to all the pluses that this hotel has. We would stay here again!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
3  Thank jortino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

This hotel is in excellent condition, clean, all facilities are accessible and located in an area where you find good restaurants, pharmacy, everything that you need at walking distance. The overall service was great and the happy hour and complimentary breakfast was very good.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
3  Thank antoniomT6430YN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

What had started out to be a great vacation, really started bad. We had just arrived in our hotel room, my husband fell in the bathroom and fractured 3 ribs. The hotel did everything they could to help us to have a great vacation. They helped us get him to a hospital and back to our room. They checked on us everyday to see if there was anything we needed. The staff was outstanding, the room was comfortable, the housekeeping made sure we had everything we needed. The Bar & pub by the pool had great food for a great price. The hotel allowed us to use a wheelchair to help transport my husband wherever we wanted to go. I would definitely go back and stay there. Take the Bacardi Rum Factory and tour of Old San Juan. The city was beautiful and very enjoyable.

Room Tip: Staff was helpful and caring; Comfortable room. Price was reasonable. Will gladly stay here when I...
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  • Stayed: May 2014, travelled as a couple
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4  Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Awesome hotel, good for the price. Friendly guest services and front desk personnel. Breakfast is included. Went whit family (wife and kids) they love the pool. The pool was very clean, the hot top not so much. Pool service can Improve. -- Piña coladas to small for the price. Near many restaurants and beach. Definitely will come back.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
4  Thank Edtirado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

This hotel is a Hampton and meets the Hampton expectations. However it is classified as a resort and they charged $21.62 as a resort fee. On top of that they charge $10/night for parking to hotel guests. It is located in the middle of a very busy street near the airport. They have a pool, a bar by the pool and one person singing or playing instruments by the pool area in the afternoons--still does not classify it as a resort in our mind. The sink in the bathroom did not drain properly. Bed was comfortable, plenty of towels and toiletries.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Woodsnottraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

I went to San Juan to celebrate my 30th bday this year. I can't say enough wonderful things about how well the staff treated me & my girlfriend and what an awesome 3 day experience we had! Cindy, Maria & Adrienne are incredible!! The hotel is 8 mins walking distance to the most beautiful beach, the casino, bus line & store are right across the st from the hotel and the airport is less than 10 mins away! Brkfst is included daily & managers reception is two hours long daily! The food was yum and so were the drinks! I loved this hotel & can't wait to go back! Kudos to the staff :-)
Certainly worth the money I paid.

  • Stayed: May 2014
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1  Thank shaneeta d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Isla Verde
#1 Business Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
Price Range: £178 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Juan
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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