The service was great! Everyone was exceptionally friendly & courteous. The atmosphere was very inviting and made you want to return. Special shout outs to Katia at the front desk, the smile and attitude was exceptional. Concierge Mr. Colon, he definitely knows what being a concierge and making a vacationers relaxation a priority is all about. Then there was the young lady in the club lounge in the afternoon, I don't recall her name but her service was great.
Pool is very nice, grounds well kept, rooms at least in the club, spacious & clean.
Only issue was regarding hot water in the shower, never seemed to get hot enough, at best just luke warm. Also the bar at the beach is not affiliated with the hotel, at least that's what they told us. The hotel should make this known.
Overall the stay was good and I would recommend the hotel.
- Official Description (provided by the hotel):
- The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more less
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- Also Known As:
- Intercontinental San Juan Resort And Casino
- Intercontinental San Juan Hotel Isla Verde
- InterContinental San Juan Puerto Rico/Isla Verde