My husband and I were so excited when we arrived - this is a beautiful hotel. The common areas are updated and modern, the pool area is lovely, and there is great beach access. Our room was also very nice. However, many of the other reviews touch upon some of the issues: inadequate elevators, paper thin walls coupled with loud neighbors, hit or miss service (though William at the front door was exceptional). The oddest part of our stay was the fact that the power went out not once but twice, which was a bit disconcerting. Staff said that the power on the whole block went out.. not sure why. I really enjoyed the band and dancing in the lobby Saturday night but if you are looking for a quiet hotel this may not be for you. We would stay here again as I think it is one of the better options in Isla Verde, but hopefully the hotel can figure out the elevator situation and work on better service. Maybe if William was running the hotel the service would be impeccable!
- Official Description (provided by the hotel):
- The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more less
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- Also Known As:
- Intercontinental San Juan Hotel Isla Verde
- Intercontinental San Juan Resort And Casino
- InterContinental San Juan Puerto Rico/Isla Verde