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Embassy Suites by Hilton San Juan Hotel & Casino
Ranked #8 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed 17 May 2014

The room was more than servicible, suprised by the ammenties. Clean , helpful and spacious rooms with nice pillows and bed . Open bar in the evening , free breakfast and dining facilites on site made it an easy location to work from. Wifi was also available and free. The pool was very bice to relax by after a long day of travel. Staff was very friendly and helful. Though the decor was a bit dated, the hotel had all you need.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,340 - 1,346 of 2,597 reviews

Reviewed 16 May 2014

Our stay was fair. Not the best Embassy I have stayed in. It has a beautiful ambiance when you walk in. The front desk was marginally friendly. You had to stand in a very long line for the "unlimited drinks" which makes it basically limited because by the time you stand in line again you can only get two drinks, but they were pretty good drinks. The only snacks they had during happy hour was chips and salsa The breakfast could use some pumping up, but it was okay. Great location if you don't mind public transportation; there is a bus stop about a block from the hotel that will take you to Old San Juan for only $.75.

  • Stayed: November 2013, travelled as a couple
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2  Thank DCB_NWB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

The room was awesome. Nice and comfy. Nice pool. The service at happy hour was excellent. Good cook to order breakfast. Will go back. Check in and out was fast. You can walk to Carolina beach and restaurants nearby. Excellent location. Best of all close to the airport.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
2  Thank Hector C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

The facilities were of great quality and value. The children enjoyed the pool and game room. The adults had a wonderful time at the pool, the evening gatherings and the casino. It is a great hotel for both business and vacation.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Raquel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

If you want to live the experience of being in a hotel where everything is at your reach, this is the one in Puerto Rico. Anything you need is right there. The lobby is spectacular, full of green and life.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Grace A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

Very friendly hotel with good facilities and very helpful and friendly staff, rooms were good size and serviced everyday. Great location close to beach and main centre restaurants. Interior of hotel is impressive with pleasant courtyard to enjoy drinks and meals.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank garybJ1934GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Our stay was just ok. A leaking roof, non operational elevators, and noise in the hallway all night long made it less then what we expected. Stephanie at the tour desk was very helpful and her bubbly personality helped to make our stay much more enjoyable, however I would not stay at this hotel again.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank gregoryj486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#7 Family Hotel in Isla Verde
Price Range: £198 - £440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more   less 
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Also Known As:
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde

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