Nothing major to report about this property. If you're visiting San Juan this hotel is very centrally located. Your very close to the airport and many other areas of interest.
They have a casino in the lobby and a nice pool. The staff were ok. Had some really nice ones and others not so nice. Not rude but not as attentive as they could be.
Only thing about this place is that they advertise a private beach. What they don't really make clear is that the hotel itself is not adjacent to the actual beach. You have to walk about three blocks to get to the beach and all it is is that they have a certain section of the public beach marked off for use by Embassy Suites guests. They have a couple of staff to had you towels and set up an umbrella and chairs, but it's not on the hotel property itself. Think about that when you're planning on carrying a bunch of stuff to the beach and if you have kids because you have to cross a busy street.
- Official Description (provided by the hotel):
- Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more less
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- Also Known As:
- Embassy Suites San Juan Hotel Isla Verde
- Embassy Suites San Juan Hotel And Casino
- Embassy Suite San Juan Puerto Rico
- Embassy Suites Carolina
- Carolina Embassy Suites
- Embassy San Juan
- Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde