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“Roof top setup makes this place one of a kind”

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San Juan Water & Beach Club Hotel
Ranked #3 of 13 Hotels in Isla Verde
Certificate of Excellence
Holland, Michigan
1 review
“Roof top setup makes this place one of a kind”
Reviewed 26 November 2013

You will never want to go back to a big hotel with a boring ground level pool, bar, or restaurant again after staying at the WBC. The views from on top of the hotel are amazing. Room was perfect. Staff was very helpful. I read the other TripAdviser reviews and decided to go a bit out of my comfort zone and book a small hotel instead of one of the large mega chain hotels. I am so glad I did. Go for it! I will ALWAYS stay at the WBC when traveling to San Juan again.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Mindi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 29 November 2013
Thank you! I am grateful that you extended your trust in us and decided to change from a big hotel to a unique property as The WBC. It is always a delight to hear such great reviews about our hotel and team members. We certainly make every effort to treat every guest like family. Please feel free to reach out to me personally on your next visit. I will be happy to handle your accommodations.
Warmest regards,
Virna
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English first
Capitola, California
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

My boyfriend and I stay here for the first half of our trip to Puerto Rico. We loved everything about the hotel. Right when we got their they upgraded our room to an ocean view and let us do an early check in. We had dinner in their restaurant one night and it was amazing, such great food! Enjoy a drink on their roof top patio, their specialty Pina Colada is so delicious! We will definitely come back here.

Room Tip: The hotel room has a place to list a special wish. I put chocolate covered strawberries one day and...
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 29 November 2013
Thank so much! We loved having you both with us...there can't be no other hotel for you in Puerto Rico except The WBC!
Welcome to the family, we’ll see you soon.
Virna
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Level 5 Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 November 2013

We stayed at this hotel with two other couples celebrating a birthday! We would stay here again. The hotel is unique to say the least. It is decorated in neon lights, water features in the elevators and a great vibe! Above all, the staff was absolutely incredible. They wentt above and beyond to make sure your visit was a great one! The hotel is not directly on the beach as it is divided by a road. But there is little traffic because the road dead-ends at the hotel. You have direct access to the beach. They have staff on the beach to arrange your chairs and umbrellas as well as towels. They have food and drink service on the beach as well.

The morning complimentary breakfast is just enough to get your day started off well.

The rooms a a bit small but you don't spend much time in your room when in Puerto Rico. If you stay on the top floor it can be a little noisy from the night club on the roof. In your room you will find a "Wishes" board where you can write down wishes you want fulfilled. We asked for additoinal towels, our firneds asked for additional chocolates -- all wishes were fulfilled.

Outstanding staff, great location, wonderful beach!

Room Tip: Lower floors to keep from noise from nightclub on weekends.
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank John296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 29 November 2013
I can truly say that on behalf of everyone here, we loved having you stay with us. Thank you for the great review, you guys were a pleasure to have and easy to take care of…I’m glad to hear that everything exceeded your expectations. Our team members are our reputation and I’m happy to hear that you experienced the best of what these individual have to offer. You’re welcome to reach out to me personally prior to your next visit, which we hope will be real soon.
My best,
Virna
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Pittsburgh, Pennsylvania
Level 6 Contributor
155 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 November 2013

Great location with a FANTASTIC staff. Everything was exceptional. The front desk was always helpful, the concierge went out of her way to give us information on what to see and do as well as recommending and booking a day on a catamaran tour. The staff on the beach and the house keeping were also always prompt and helpful. Obviously the personnel liked what they were doing because everyone was pleasant and smiling - always! We were in need of a quiet and relaxing getaway and the San Juan Water and Beach Club delivered. I have one recommendation for improvement and that is to provide more towel bars and some shelving in the bathroom.

Room Tip: We booked an ocean front room and it was so nice to see the water first thing in the morning and the...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank El_Coche_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 25 November 2013
Thank you! So glad to hear that you had a great experience; your details in every area of the hotel are greatly appreciated. We look forward to having you back with us. Please contact me on your next travel dates; it would be great to meet you personally. I want to try and get the fifth star on your next review!
Warmly,
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Mystic
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 November 2013

Perfect don't even bother looking any where else ! This hotel is right on the beach. Everyday we told the concierge what we wanted to do and she set it all up for us no stress no worries! The staff treated us like royalty we stayed in a "partial view " room WOW the view was incredible everyday we watched the waves from our room! The rooms our spacious and clean!
No complaints and I travel a lot !
Scott and Franca

  • Stayed November 2013
    • Value
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    • Rooms
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Helpful?
Thank ScottPatten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 25 November 2013
Thanks for the FIVE STARS; we loved it when we get superb reviews on trip advisor. We strive to add a personal touch and give the genuine and friendly service that hits the hearts of our guests. We’re glad that you had the chance to enjoy our hotel and look forward to having you back.
Truly,
Virna
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Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 November 2013

If you enjoy stepping out of your hotel and taking six steps to beach, if friendly courteous accommodating staff is a must have, If you like to excite your palate with cutting edge creative cuisine (Zest restaurant) and if you'd like to take in a bit of "roof top" bar/ pool / lounge over looking the Ocean, then this is the place. A definite YES on my list.

Room Tip: The windows are large so rooms with a partial ocean view give you a good view of the ocean strip an...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Allison Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 25 November 2013
Thank you for the five stars and detailing some guests favorites! But nothing delights us more than being on your list. See you soon.
Warmest regards,
Virna
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New York City, New York
Level 6 Contributor
144 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 November 2013

Great place friendly staff will to go the extra mile, with its own beach area. Over all a great hotel . Theres a nice open air bar/club on the top floor. Great place for a romantic getaway I will stay here again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 19 November 2013
Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous rooftop Mist Ultra Lounge. Please let me know when you are returning so we can make sure you receive the VIP welcome back!
My best,
Virna
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Additional Information about San Juan Water & Beach Club Hotel

Property: San Juan Water & Beach Club Hotel
Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico’s hottest beaches – Isla Verde Beach, the ultimate playground for grownups. The perfect combination of comfort and style, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, MIST ROOFTOP Bar+Kitchen provides a unique rooftop experience for relaxing with friends and enjoying appetizing casual food and refreshing cocktails – all complemented by soothing lounge beats, fresh ocean air and breathtaking panoramic vistas of the Atlantic Ocean. ZEST Restaurant, where community, culture and local flavors mix with a relaxed atmosphere to celebrate Puerto Rican cuisine. A warm, vibrant decor combining the elements—earth, wind, fire and water— creates a sociable ambiance where you can enjoy delicious culinary delights and a creative selection of well-crafted cocktails and wines. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Munoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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