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“Great Experience!”

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San Juan Water & Beach Club Hotel
Ranked #3 of 13 Hotels in Isla Verde
Certificate of Excellence
Northern California
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience!”
Reviewed 9 June 2014

My daughter and I just left our 4 night stay here. We had a wonderful experience from start to finish. We were greeted at the door by the valet, who promptly opened the door and took our keys to park our car. The front desk staff was very friendly, kind and welcoming. We then went to our room and were pleasantly surprised by the size of it. There was plenty of room for both our suitcases to be fully opened up and still have lots of room to maneuver around. We didn't have any water temperature issues (as some previous reviewers mentioned). Our showers were pleasant and perfect temperature for us. The first day that we went out on the beach, a gentleman from the hotel came by with a small fruit kabob for us, and then later a coconut ice of some sort. We didn't have drink/food service other than that. However, the next time we were out on the beach, a lovely gal came by to take a drink order from us. We left many times, and always called down to valet to give them a heads up, and most often our car was there waiting for us. When I first arrived, it wasn't in the type of area that I thought it was....I had pictured a more secluded area in my head. It's actually in a very busy/touristy part of town near the airport. Which, ended up being nice for us as it was within a handful of blocks to several eating establishments, although many chain restaurants (Wendy's, Burger King, Pizza Hut, Baskin Robbins, Taco Bell, Chili's). There was also a 24/hr Walgreens. I can't think of a single downside to this hotel. I would most definitely stay there again!

  • Stayed June 2014, travelled with family
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Helpful?
Thank JT540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 18 June 2014
Thank you for the great review! It looks as if you were able to enjoy a number of offerings here and it's good to see that all aspects exceeded your expectations especially our staff. Please feel free to reach out to me directly for your next visit.

Warmly,
Virna
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English first
Bakersfield, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

This is a unique hotel. It is small and very easy to naviagate, which makes reaching the sun and beach right out the front door even easier to access and enjoy. The staff are outstanding and very friendly and do everything possible to make each day in San Juan a truly wonderful experience.

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Roy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 18 June 2014
Thank you so much for your recent visit and this wonderful review; especially mentioning our committed staff as they are the ones who make the magic happen. You pretty much covered the WBC experience short and sweet.
My best,
Virna
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Washington DC, District of Columbia
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 June 2014

Loved this place peaceful and great views of the beach. Staff very friendly and make you feel very welcomed. Roof top bar with food not too expensive and delicious. The beach is literally right in front of the hotel and many restaurants and hot spots within 2 miles.Definitely more of a couples spot, or friends get together place and not a family hotel.

Room Tip: I think we choose the sandy suite it was a a room located in the front of the hotel with view of the...
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank EC528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 18 June 2014
Thank you for putting smiles on our faces! We can't ask for anything more 5 STARS!!!!!
See you soon,
Virna
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Houston, Texas
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2014

We stayed at this hotel last month and had the most wonderful time. The staff is second to none. They are one of the most delightful, helpful, kind, and happy group of staff members I have had encountered in any hotel. Anything you could possibly need, they are right there to help you and they really just want to see their guests happy. It's so refreshing.

The hotel itself was very charming. It's not brand new - so expect it to have the lightly-worn beach feel to it. It's literally on the beach - which was incredible! We didn't eat downstairs - although I heard it's fabulous. We did, however, eat upstairs on the rooftop and it was ok. Not bad - not great. The view from the roof is wonderful and the couches are perfect to relax and have a cocktail on!

The pool itself is very small and there are maybe 5 chairs up there. However, we never had a problem getting a chair - so it's not somewhere anyone really stays since the beach is steps away.

The rooms do have the blue light everyone talks about but we just turned it off - and it was a complete non-issue (in fact, it was kind of cool some nights ;o)

This hotel is within walking distance of everything you would need - food, casinos, and the beach. However, it is next to an apartment building that isn't the prettiest. I had no problem ignoring that (and I actually loved that I was in the city with the locals rather than a "tourist trap"). The only other minor downfall was that the beach wasn't as clean as I had expected. There is some trash left behind - straws, bottle caps, cigerettes - but once you walk closer to the water it gets cleaner.

I highly recommend eating a local spot called Metropol (it's maybe a 5 minute walk from the hotel) and was one of the best places we ate at.

Overall, i would come here again and again.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
4 Thank kellianne101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 18 June 2014
With a perfect "FIVE STARS"! Thank you so much, we truly appreaciate it and we hope to welcome you back soon.
Warmest regards,
Virna
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Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2014

Disappointed in this hotel. Pool only has 5 lounge chairs. Way too small for the number of guests. No spa, very tiny fitness center. No casino. One very small restaurant. Very dark inside. Room was very small. No closet to hang clothes. No cabinets or drawers in bathroom. Definitely not a hotel for families.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
3 Thank Breezy619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 2 June 2014
Thank you for your comments. Being a boutique hotel yes! Some guests find our hotel rather small for their preference but the majority of them discover that big things can come in small packages. We regret that “BOUTIQUE” hotels are not to your likings. Should you ever decide to give us another opportunity, we would love to welcome you back. Feel free to contact me should you need assistance with anything,
I remain at your service,
Virna Concepcion
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Washington, DC
Level 4 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2014

This was a quick trip and everything lined up so well for WBC. It's on the best beach we saw in San Juan and just a couple minutes from the airport. Plus, even though a boutique hotel – meaning not some sprawling resort – you rarely, if ever, need to leave the area. The rooftop offers a great daytime space and nightclub, while Zest adjacent the lobby has a more formal bar and an incredible menu. The beach, while across the street, technically, is a dead-end street. You don't have to play Frogger to hit the waves – you could crawl and still make it safely. Enjoying a walk down the beach, it's also easy to get to Hotel La Playa for a change of scenery. Didn't eat there, though some on here rave about it. You're somewhat isolated from Condado and Old San Juan, but that's just the way San Juan is laid out. But it's a small price to pay for the airport convenience and stunning beach.

Room Tip: "Partial" sea view was just fine! Ask for a lower floor if you're a very light sleeper...
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  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank WiFo_Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 30 May 2014
It was a pleasure to have you here and I hope you can make it back to the WBC very soon for another stay. I love it that you enjoyed our friendly staff, beach location and service.
My best,
Virna
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Plano, Texas
Level 5 Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2014

I stayed here for a friends 40th birthday. The hotel was perfect. Its unobstructed location across the street from the beach makes it a perfect place to stay. The rooms were nice, the restaurant good, the staff VERY helpful and friendly! I would stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, 30 May 2014
Thank you! We would love it more to welcome you back. Hope to see you again real soon.
Warmest regards,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Juan Water & Beach Club Hotel

Property: San Juan Water & Beach Club Hotel
Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico’s hottest beaches – Isla Verde Beach, the ultimate playground for grownups. The perfect combination of comfort and style, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, MIST ROOFTOP Bar+Kitchen provides a unique rooftop experience for relaxing with friends and enjoying appetizing casual food and refreshing cocktails – all complemented by soothing lounge beats, fresh ocean air and breathtaking panoramic vistas of the Atlantic Ocean. ZEST Restaurant, where community, culture and local flavors mix with a relaxed atmosphere to celebrate Puerto Rican cuisine. A warm, vibrant decor combining the elements—earth, wind, fire and water— creates a sociable ambiance where you can enjoy delicious culinary delights and a creative selection of well-crafted cocktails and wines. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Munoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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