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“Short stay”
3 of 5 bubbles Review of Verdanza Hotel

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Verdanza Hotel
Ranked #8 of 13 Hotels in Isla Verde
Certificate of Excellence
Ridgewood, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Short stay”
3 of 5 bubbles Reviewed 27 July 2014

It was my first time staying at Isla Verde.... Booked the Verdanza to be at the same Hotel has my brother...

Check in was easy... Staff was friendly .... lobby was very nice...

Coffee shop in lobby had great coffee.

Room was nice ...beds were comfortable ...air conditioning worked great.

I only had two disappointments with the room.

1st, once you walk into the room it smelled like cigarettes. I called to complain and was told to call back in the morning and speak to house keeping...my son noticed the smell!

2nd, was the bathroom. The shower and toilet were in the same tiny room... Grout around the bath tub had mold... the shower had no water pressure (which I complained about ). Toilet didn't flush well because of no water pressure. My towel had stain on it.

The gym was nice...

Pool was very nice minus the fact you have to go to the front desk to get towels.... Towels should be by the pool area.

Would I go back to this hotel no....

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
5 Thank Marina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

After an extensive search I decided to stay at the Verdanza. Check-in was easy we arrived earlier than check-in time and they quickly put us into our room. Service was excellent, Saul the doorman was friendly and gave us the low down on all the places to eat when we arrived. The music was playing at the pool the day we arrived so that was nice. Everything is close by so you have every convenience of walking. We rented a car which made traveling alot easier. Parking at the hotel is 10$ a night but most surrounding hotels charge up to 20$ for the night! The only thing negative thing that happened was some kids stole some laundry I was washing which pissed me off, because they didn't even stay at the hotel.(suggestion make the laundry room only accessible by hotel key) If I had found them I was whooping their behinds!!!... overall excellent hotel, they are very attentive and friendly. ..ooh try the Asian resturant the food is awesome!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MelyssaB97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review, 6 August 2014
MelyssaB97, thank you for taking the time to share your experience - we are thrilled that you enjoyed so much your getaway with us! We wanted you to know that we have in fact taken your recommendation to make the laundry accessible only with the key card - many thanks for the suggestion. We hope to welcome you back soon. Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Very clean rooms, service was fantastic and quality of food was very good. Convenient coffee shop, lots of flexible meeting space and the pool is terrific.
Overall, tremendous value. Close to airport and super friendly staff.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Thierry k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Far Rockaway, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 July 2014 via mobile

First time in puerto rico best choice for a hotel. The price was excellent the beach was 2 blocks away. The pool was clean and enjoyable food and drinks can be purchased at the pool area which works perfectly so you dont have to leave. We arrived way before check in about 10:30 am a room was ready so they checked us right in. Staff was very helpful and friendly excellent customer service. The room was very nice with a balcony over looking the pool room was very clean and comfortable. Over all I loved this hotel location is ideal plenty of restaurants and stores in the area and bars. I would love to go back simply for how great this hotel was.

Stayed July 2014, travelled with friends
Helpful?
1 Thank stephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guaynabo, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Great Hotel, great staff very clean. Walking distance to the beach, nightlife very close to the hotel and three restaurants. My favorite was the coffee place at the lobby, best coffee I have ever tasted. Highly recommended

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Yanice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Better than expected stay for family vacation-first time visit to Puerto Rico. The location was great, with a 5 minute taxi from the airport. The fair is standardized, and the cost was $10 plus $1 per bag.
Check-in went very smoothly, no drama or delays. We were given some fruit ices (coconut and mango) while our room and keys were being assigned. Staff was VERY professional, and offered to assist us with directions or recommendations during our vacation.
The location was right next to the airport, with only the Embassy Suites blocking our view of landing aircraft- but don't be concerned, the rooms were sound insulated quite well..no trouble sleeping or relaxing.
The room was clean and comfortable, with complimentary bottled water for the first night. The room was a bit tight with two double beds for the wife and I, and our fifteen year-old son. The bathroom has a split toilet/shower area separate from the sink-made it easier for families to get ready more quickly in the morning.
Issues: The in-room safe quit working after the first night. The toilet was a bit difficult to flush.
That is really it!
Pool and hot tub were clean and well maintained.
Wednesday night is a Manager's "Mixer". Free beer, wine, and soft drinks. Appetizers as well, but they went quickly.
Overall, a very good deal for the amenities and location (beach is two blocks away, easy walk). If you rent a car, don't do it at the airport. Enterprise is a ten minute walk (in parking area of competitor hotel), and saved $100 on a 4-day rental vs. best on-airport price. Take your car to the public beach at Carolina (between 5 and 10 minute drive, depending on traffic). AWESOME facilities and great swimming.
Would highly recommend this hotel based on price vs area hotels.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank martinmil2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 July 2014 via mobile

When we first walked in the host at the front desk (Taryn) was extremely sweet. She explained everything to us and offered us complementary coquitos. The coconut coquito was AMAZING! Also they have freshly fruit infused water daily. Super refreshing! When we got to our room it was very cozy and clean! We had a balcony view over the pool and it was gorgeous. The hotel is literally not even 2 minutes away from the beach. It's also surrounded by a supermarket Wendy's Burger King Taco Bell. The first night we went to Mi Casita. The prices were perfect 4 margaritas and 2 dinner entrees came out to 40 dollars! The drinks were strong too! The beach is gorgeous absolutely stunning. You rent a chair for 4 dollars and it's yours the whole day. They also bring it to your selected section of the beach. For extremely good rice and beans go to platos which is only a short walk but by far amazing food and passion fruit sangria! We also traveled to Old San Juan the bus stop is right outside the hotel (bus T5) it doesn't have a specific schedule which was a little frustrating. But the bus was 75 cents ! And if you take it to the last stop you are in old San Juan . Take the ferry (50 cents) and then a 3 dollar cab and you go straight to the Bacardi factory which is a FREE tour and your hotel will charge you 50 dollars to go there! (The bus is a better experience and you see all the wall art) the Bacardi factory is nice you get two free drinks when you enter and two more shots during the tour! Also in front of the ferry stop you can catch the free trolley which takes you straight to El Morro (STAY ON THE TROLLEY) because it gets packed. Then when leaving El Morro walk around Old San Juan it was a beautiful site to see with all it's culture music people dancing and food!


When leaving the hotel they will hold your bags for you incase your flight was later than checkout like ours was . Plus a free coquito from Taryn was lovely!!!!

Excellent staff at The Verdanza ! Def recommended. Pool is 24 hours ! Breakfast was delicious ! Not a party hotel, but it was relaxing !


Very nice ! Thanks Taryn!!!!!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank gabrielle l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Verdanza Hotel

Property: Verdanza Hotel
Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde

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