It was my first time staying at Isla Verde.... Booked the Verdanza to be at the same Hotel has my brother...
Check in was easy... Staff was friendly .... lobby was very nice...
Coffee shop in lobby had great coffee.
Room was nice ...beds were comfortable ...air conditioning worked great.
I only had two disappointments with the room.
1st, once you walk into the room it smelled like cigarettes. I called to complain and was told to call back in the morning and speak to house keeping...my son noticed the smell!
2nd, was the bathroom. The shower and toilet were in the same tiny room... Grout around the bath tub had mold... the shower had no water pressure (which I complained about ). Toilet didn't flush well because of no water pressure. My towel had stain on it.
The gym was nice...
Pool was very nice minus the fact you have to go to the front desk to get towels.... Towels should be by the pool area.
Would I go back to this hotel no....
- Official Description (provided by the hotel):
- Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more less
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- Also Known As:
- San Juan Holiday Inn
- Holiday Inn Carolina
- Carolina Holiday Inn
- Verdanza Hotel Puerto Rico/Isla Verde