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Opal Cove Resort
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Reviews (958)
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All reviewsgames roomrooms are largebit datedschool holidaysovernight staybeautiful locationgreat spottennis courtsbig bananahorizons restaurantconferenceopal
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897 - 902 of 958 reviews
Reviewed 8 June 2010

We stayed at the Opal Cove Resort for 3 nights during our tour of NSW and Queensland. It was more expensive than we would normally pay, but well worth it. The restaurant is excellent and we used it every night - this is something we would not normally do, as we like to go and sample the restaurants in the locality, but because the weather wasn't great, we stayed put and sampled their wonderful cuisine. The restaurant, front office and cleaning staff were very friendly and helpful. A great place to stay if you want to chill out.

  • Stayed: May 2010, travelled as a couple
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Thank FREWENNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM62, Front Office Manager at Opal Cove Resort, responded to this reviewResponded 2 October 2016

Thank you for your valuable feedback.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2010

We booked this hotel at the last minute and were not expecting a lot. What a nice surprise we got on arrival.
The staff are friendly and efficient. the views from our oceanside room were amazing.
We took the very short walk to the beach and were blown away by how beautiful it is & very quiet. The buffet breakfast was delicious, though we thought a little pricey.
We will be back to stay again & next time for a little longer.
This resort is quite luxurious while remaining friendly and relaxing. The staff should be congratulated.

  • Stayed: April 2010, travelled as a couple
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Thank chris196262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM62, Front Office Manager at Opal Cove Resort, responded to this reviewResponded 2 October 2016

Thank you for your valuable feedback.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2010

Do NOT trust them. They quote one price and even with a written e-mail did not honor it. There was a TERRIBLE odor in the room and did nothing! VERY disappointing. Ian [-] may want to think about another job because he is not looking for customer satisfaction.

  • Stayed: April 2010, travelled with family
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Thank njz29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpalCoveResort, Front Office Manager at Opal Cove Resort, responded to this reviewResponded 27 May 2010

I can assure you that customer satisfaction is the number one priority for all staff at Opal Cove Resort. This is overwhelmingly supported by the guest comments cards that are left every day at the Resort..

Any guest can be assured that they can trust any quote given will be honored. Unfortunately, in this instance, the sender of this comment to Trip Advisor failed to say that they received a writtem emailed quote but then chose to go online and book a different package to the quote given. The guest has paid and received confirmation of what they booked and accepted.

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Reviewed 12 April 2010

We stayed for 1 night in a ocean view room. It was only a glimpse of the ocean. The bathroom had mold around the shower screen and when we moved the shower head to put it higher the head broke off thereby not being able to shower. There were cockroaches in the bathroom.

  • Stayed: April 2010, travelled as a couple
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Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM62, Front Office Manager at Opal Cove Resort, responded to this reviewResponded 2 October 2016

Thank you for your valuable feedback.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2010

We decided to have a resort stay on the way home from our Gold Coast holiday. We arrive right on 2.00 and found our room ready. Staff were friendly and extremely helpful, offering kids club and movie night.
The room was spacious, clean and fresh. Furnishings were also great. Some items like nuts and chips were out on the counter to entice. My son has anaphylaxis to nuts so seeing them on the counter I quickly grabbed them and put them in the cupboard out of sight from little fingers.
We got changed quickly and headed down to the pool. It was so hot. The pool area is in need of attention. There are huge cracks in the concrete and the decking is rotting (soft and spongy in places). We enjoyed a drink by the pool in my little plastic takeaway wine 'glass' and the kids played on the slide for an hour. I worry about that slide. I was very vigilant with my kids but some parents were not to be seen.
We slept really soundly. Comfortable bed and quiet dark room. It was the best sleep I had all holidays.
I think we wont return. More likely to head to Breakfree Aanuka again. Might cost a little more but for the kids it is a great stay!

  • Stayed: January 2010, travelled with family
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1  Thank jshma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM62, Front Office Manager at Opal Cove Resort, responded to this reviewResponded 2 October 2016

Thank you for your valuable feedback.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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