We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“a jewel of warmth and beauty”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hacienda Santa Rosa, A Luxury Collection Hotel
Ranked #1 of 1 Hotels in Maxcanu
Certificate of Excellence
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“a jewel of warmth and beauty”
Reviewed 5 January 2014

The buildings and grounds of Hacienda Santa Rosa are surpassingly beautiful, filled with history, and anchor the surrounding village. But the people who work at the hacienda are its true glory. Never have I felt so cared for, welcomed, and at ease. I spent three days at Santa Rosa and another three days at its larger sister property, Hacienda Temozon. Hacienda Santa Rosa was, in every way, superior: the perfect marriage of intimacy, warmth and luxury.

Santa Rosa is ideal for relaxation. There are lovely pools here and there, tucked into the historic property. The restoration of the old hacienda is perfection: sensitive, romantic, luxurious. Hammocks, nooks and patios abound. Before arriving, I thought the grounds might be small. But they are not. There is an intimacy to the main buildings, but several acres of the old sisal plantation has been converted into a botanic garden featuring local and medicinal plants. It is interesting to wander around and work out how the growing of henequen and production of fiber was handled on the property.

The superb resident manager (she lives next door), was kind enough to give me a detailed tour, explaining not only the history, but how the hacienda is part of the village today – many of the staff live and worship in the village. In fact, I heard hymn singing one evening from across the lawn that turned out to be from a house church across the street. While I stood and listened, one of the staff came up to tell me about it and his coworkers who worship there.

I was lucky to spend new year’s eve at the Hacienda. It was the best new year's celebration I’ve had. The grounds were candlelit. Cocktails and appetizers were spread. The village girls’ choir, dressed in their local finest, sang and then helped the guests break the piñata. We all laughed and played. A bonfire was lit. An elegant multi-course dinner was served on the front patio, until, at midnight, the traditional straw man was burned, the twelve grapes eaten, and the guests retired.

I will not forget the happiness of being at Santa Rosa: the smiles, the efficient, thorough, heartfelt service, the splendid grounds, the beautiful ease.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Derek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

188 reviews from our community

Traveller rating
    149
    28
    6
    3
    2
See reviews for
31
107
6
3
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
mexico,d.f
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 November 2013

we only stayed a night it was a business meeting, for the managers and clients of the company 11 rooms all the hacienda for ourselves . The food was great the service was fantastic the amenities were all there, we used the spa service which was very nice, the pool was beautiful and all else was just great. Its not far fro merida or campeche sort like in the middle but the area is just incredible right in the middle of nowhere. For us it worked great but looks fine for a weekend retreat with your loved one. wouldn't recommend for children kind of to secluded. other than that a great place.'

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mzaga63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arvada Colorado
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 November 2013

We did not stay at the hotel but used this as a place to have lunch on our way to one of the sister hacienda properties. We were the only lunch guests which made service wonderful but still not cloying. We enjoyed the fabulous view of the grounds and some special food. Afterwards we were able to wander the grounds, which only helped to whet our appetites for staying at the Hacienda Uayamon an hour or so away. This lunch was expensive, but one of the highlights of our stay in Mexico.

You have to go through the village to get there, which is not in itself a bad thing but can be disconcerting because we wondered if we had missed a turn somewhere. Keep going and you will get to the front gate.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank AidanSineadsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2013 via mobile

Mexico is a country full of soul and ancient spirits, all you have to do is scratch the surface to uncover the true essence of the place, especially in the Yucatan region, one that is steeped in history, with so much still untouched.
The best way to see Mexico is to take a road trip off the beaten track, far from the Americanisms of Playa del Carmen and Cancun, as lovely as they are, they are not a picture of the true Mexico.
A four hour drive on a long stretch of road with red earth to either side and everlasting deep blue skies, you will arrive at the very small shanti village of Santa Rosa, easily missed so be sure to have your map with you.
The village is a quiet one with not much change, however it is full of historic ruins and architecture, which are revealed as you make your way along the pot hole ridden dirt road.
The Hacienda is revealed as you approach the end with large gates that open to what looks like a piece of the centre of Spain, in remote Mexico.
The Hacienda has been restored to all its glory, tastefully done with the rawness it requires in order to feel as authentic as it was originally. The Spanish influence is prominent throughout, with wide open spaces for air flow, and visibility from one side of the Hacienda to to the other.
The rooms are simple but large, and Santa Rosa will only sleep about 6 couples at once so there is a level of intimacy which is rarely found, coupled with almost being in the middle of nowhere, it really feels as though you are stepping away from the world.
Finish the day with a lovely glass of wine, and watch the sunset on the front verandah, followed by a wonderful array of Yucatan dishes to savour over, the food is quite different in southern Mexico so there will be many surprises in that respect, and will most certainly leave you hankering for more.
The poolside area is where one should collapse with a book all day and then cool off in the pool when the suns rays take their toll. There is all day service when it comes to food and beverage so it really does feel like you are in a little piece of unexpected luxury.
All the staff are local village people and live very close to Santa Rosa, have a walk around the village and also to neighbouring villages, certainly an eye opening experience. The people of this region survive off tourist spend, they still produce the arts and crafts which they have done since the beginning of time, and they create beautiful artefacts worth taking home with you.
Santa Rosa is a place worth venturing to, and certainly not easily forgotten, and neither are the people.

Stayed November 2012, travelled as a couple
Helpful?
2 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

This place is amazing if you are looking for a romantic get away. If you are planning to travel with friends or kids this might not be the best spot. It is located in the middle of the peninsula. I will sure be back if asked. The rooms service was amazing, but the dinner not so much. We where not amazed by dinner, but the place made it up for the lack of salt in the food.

Room Tip: Pick the room with a pool in the back!! it makes it more special
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShannonMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 June 2013

Luxury in paradise. Never wanted to leave. The setting is outrageous. It's beautiful. Off the tourist trail which makes it even lovelier. You will be taken back in time in a beautiful dream but it's all real! We never left after we checked in. We had plans to see other sites in the area, but why bother when The Hacienda Santa Rosa is a destination of it's very own. Highly recommend this property. Can't wait to return.

Room Tip: i don't think you could get a bad room
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chitrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonia, New Jersey
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 18 May 2013

This was perhaps the nicest place at which I have ever stayed. It is a bit of a drive off the main roads. Then you enter a small not too well off village. But at the end of the village, you see the property gates and, drawing closeer still, the lawn leading up to the main house. You are awe-struck. The place is beautfiul.
We had a great room, right next to the pool, built from a reserve tank used to feed the channelized water. The hotel has its own botanical garden, which is large. I was wondering whether all of the buildings which would have been part of the old hennequen hacienda were still preserved and they are. The grounds are very interesting to explore. The food was very good, if pricey.
It is convenienet for visiting Celestun, although we did not do so. We visited ruined hennequen haciendas in the vicinity, which was quite interesting.
This is not a place for people in a hurry. It is a place to relax during a hurriedvacation.

Room Tip: We were in Room Number 1 next to the pool. The bathroom was huge and proximity to the pool was a plu...
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MWG12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Been to Hacienda Santa Rosa, A Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda Santa Rosa, A Luxury Collection Hotel

Property: Hacienda Santa Rosa, A Luxury Collection Hotel
Address: Carretera Federal 180 Merida-Campeche | Municipio de Maxcanu - Santa Rosa de Lima, Maxcanu 97800, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Maxcanu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Maxcanu
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hacienda Santa Rosa, A Luxury Collection Hotel 5*
Number of rooms: 11
Official Description (provided by the hotel):
Right in the heart of the Mayan archeological zone, Hacienda Santa Rosa showcases its splendid building from the mid-19th century. This building, formerly an important property of the nobility, has become a luxurious residence through the generations. Just a 50 minute drive from Merida’s International Airport, the place is surrounded by natural beauties such as the Calcehtok and Oxkintok Caves, and cultural sites such as the Ruins of Uxmal and the town of Becal. An enormous door, meters and meters high, gives access to this wonderful hacienda which has 11 comfortable guest rooms and suites. Hammocks and wicker chairs, a private terrace and a garden make this place a perfect spot to live an unforgettable experience. Its aloe field is home to a Mayan style little house where one can enjoy enchanting moments outdoors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Odigeo and Traveltool, S.L.U. so you can book your Hacienda Santa Rosa, A Luxury Collection Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Santa Rosa Merida
Hacienda Santa Rosa Hotel Merida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing