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“business meeting and lunch” 5 of 5 bubbles
Review of Rookery Manor

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Rookery Manor
Ranked #1 of 1 Hotels in Edingworth
Huntington Beach, California
1 review
“business meeting and lunch”
5 of 5 bubbles Reviewed 2 July 2012

I was recently in the UK from America on business. One of my clients/customers arranged for us to have our meeting and lunch at the Rookery at a time that was mutually convenient for both of our schedules.
I have been in the UK many times over the past 20 years and so have sampled many restaurants, eateries and hotels. I can honestly say that the meal served at the Rookery was easily one of the best I've ever had in all my travels. The food was superbly prepared and presented and the staff was courteous and friendly, including the managing director who personally stopped by to make sure all was in order for a 3 person lunch! The grounds of the hotel are beautiful and immaculately kept. A great experience; I will stay at this hotel the next time I am in the Bristol area.

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michael l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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802 reviews from our community

Traveller rating
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    134
    73
    49
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Brussels, Belgium
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 26 June 2012

Stayed for 2 nights in a "junior suite" - which was essentially a double room. We phoned several days ahead of our stay to see whether we could get breakfast a little earlier as we had commitments early morning elsewhere, but this was not possible. To which we then replied that we'd then enjoy a nice meal in the restaurant instead as we wouldn't be able to have breakfast. We pre-arranged that we'd be checking in around 20.30, which they said was not a problem. This was supposed to be a relaxing, romantic break away.

On arrival, the waiting staff in the restaurant checked us in. Knowing that last orders at their restaurant was 21.15, our plan had been to dump our bags and come straight to the restaurant for dinner, relax with a nice bottle of wine and some good food. The waiting staff said that there was a private party and that the restaurant was therefore closed. On asking whether there was anywhere nearby to have dinner (given that it was by now ~20.45), the staff firstly asked whether we were from around here. Err no, else we wouldn't be staying here! He proceeded to give us convoluted directions to a pub where he'd had lunch that day.

Disappointed that we couldn't have dinner at the Rookery on the Friday, we decided to book into the restaurant for the Saturday night - however the restaurant was closed then too. At least we found this out on the Friday evening. When we had phoned up to enquire about the possibilty of having breakfast a little earlier, they must have known that the restaurant was closed on both nights we were staying there.

The room was basically a standard double - we've stayed in standard and deluxe doubles at 3* hotels that were better than this. Certainly not a junior suite standard! (We regularly stay at hotels and B&Bs for both work commitments and weekends away. I organise venue sourcing for meetings/courses regularly for work and my industry, so have stayed in a fair few places.) Wi-Fi throughout the hotel? No signal at all in our accommodation block. No phone, no aircon in the rooms, and no window to open. We were on the ground floor, and the only way to get some fresh air was to open the French windows. The room was really hot and until bedtime we kept the doors open to try and cool the room down. If only you could have had the door ajar on a latch to get some fresh air, we would have. The door was either shut or wide open.

On the Friday night, after trying to find the pub the waiting staff had mentioned, and knowing that we were running out of time before places would stop serving food, we headed straight into Weston-super-Mare and had dinner.

On the Saturday night, knowing that there wasn't anywhere within walking distance to go and have food, we went to the off licence, got a nice chilled bottle of wine and got a take away which we brought back to the hotel. Then came the fun of trying to find hotel staff to get a couple of plates and knives and forks. Reception was closed, and eventually we found some kitchen staff attending to the wedding taking place - which is presumably why the restaurant was closed on both nights of our stay.

On the plus side (the only plus side!), the bed was comfy and the shower was hot and powerful. Even though the hotel was a stone's throw from the M5, we were not disturbed by any traffic noise.

This place is basically a wedding factory at weekends. If you're not staying there as part of the wedding party, you fend for yourself. It is certainly not worth the money we spent and are very disappointed with our stay.

On checking out, the lady on reception didn't even ask whether we had enjoyed our stay - it was a transaction with money changing hands and that was all. We got the distinct impression that she was not of a level to have been able to rectify the situation or offer any form of discount. We walked out the door and immediately knew our experience of this place had to go on tripadvisor and booking.com to pre-warn other potential guests.

  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank StatCat13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 25 June 2012

wedding brilliantly organised.
stayed over price charged did not reflect the fact that the quilt cover had holes in it, the floor of the room above creaked very badly enough to keep me awake, bed not to comfy, went to breakfast and asked if they had low fat spread all they could offer was butter so had to have toast dry. not good.
also very nearmotorway you can hear it when sat in gardens.

  • Stayed June 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Marlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banbury, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 June 2012

We stayed here as a stop-over on our way down to south Devon. We were looking for somewhere relaxing where we could spoil ourselves and indulge a little. We booked some treatments at the on-site spa and were not disappointed. The staff were fantastic - friendly, attentive and knowledgable and the facilities were first class.

This is quite obviously first and foremost a wedding venue. They have lovely grounds with numerous locations for photographs and I imagine when the sun is out would be a perfect setting for such events. It is however also a reasonably priced hotel with satisfactory rooms and good food.

Our room was perfectly adequate although I hope that before too long some maintenance would be carried out to the peeling paint and rusting towel rail in the bathroom. The room was a decent size but was not particularly well laid out. There was no dressing table as such and only one bedside table.

Over all we were satisfied with our visit and would definately stay again if we were in the area.

Room Tip: For good views, ask for a room in the manor house overlooking the lake.
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  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daimler_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billingshurst, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 8 June 2012

Stayed for 3 nights - Room a bit small and cramped. We were in room number 9 an attic room so not for tall men or ladies. V comfy bed. Restauraunt food restricted choice but well cooked and presented - no fresh fish or seafood as advertised. All staff very friendly and helpful - nothing too much trouble for them - beautiful grounds and gardens despite the motorway traffic drone.

....

Room Tip: Dont choose the attic rooms.
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  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

Having attended a wedding at Rookery Manor we had booked a room overnight & what a very pleasant stay it was,we stayed in the new building which was very nice & would reccomend defiantly

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shezzastar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wexford eire
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 5 June 2012

Stayed for 2 days over the weekend. Nice hotel and they managed to keep all our wedding party together. The Junior Suites are lovely and modern with nice decor and the older rooms are nice too but some could do with an update. The vibe of the place is very relaxed and the staff are very friendly. Food was great and the wedding was very well organised, my only complaint was the reception was not open when we arrived (fairly late) and it was messy finding where to go and who to talk to. We forgot about this when we got to the room!

Room Tip: Junior Suites are lovely
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  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank decko-h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rookery Manor

Property: Rookery Manor
Address: Rookery Manor Edingworth Road | Weston-super-Mare, Edingworth, Weston-super-Mare BS24 0JB, England
Region: United Kingdom > England > Somerset > Weston-super-Mare > Edingworth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Edingworth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rookery Manor 4*
Number of rooms: 30
Official Description (provided by the hotel):
A warm welcome and exceptional service awaits you at 16th century Rookery Manor – the South West's award-winning, 4-star boutique hotel and spa.Set in the heart of Somerset, this historic estate is a beautiful backdrop for your spa break, wedding, corporate event, private party or dining experience.Owner Ian Clapp, whose family has lived at the manor for four generations, has created a unique venue with stunning lakeside gardens and a luxurious Elemis spa.Ideally situated in 28 acres of countryside, yet with easy access to the M5, Rookery Manor is the perfect hotel for all kinds of special occasions. ... more   less 
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Also Known As:
Rookery Manor Hotel Edingworth
Rookery Manor Weston-Super-Mare, Somerset - Edingworth

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