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“Worst food ever”
Review of Rookery Manor

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Rookery Manor
Ranked #1 of 1 Hotels in Edingworth
Burnham-On-Sea, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Worst food ever”
Reviewed 3 May 2014 via mobile

Was there for a engagement party. I have to say just because the place has nice floors and drapes does not excuse the awful awful food. This so called class establishment put out a buffet of uncooked wedges, risky looking sausage's, dry and cheap tasting rolls with filling that again was poor. Plus a couple of other bits like peanuts and doritos. The only nice bit of food was the quiche. Now unless the people bought the food in themselves I would not be at all happy with this. Especially considering how much this place charges for a do.

Research before you decide on this place. Perhaps even get a taster buffet.

This place needs to take a long hard look at its shocking standards regarding food .

Stayed May 2014, travelled with friends
Helpful?
2 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Worcestershire
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 April 2014

We booked a 'dip and dine' package which included a 3 course meal and wine, breakfast and use of the spa facilities. Upon arrival the receptionist was very unhelpful and did not tell us information about our package. However, we were allocated room 28 'gingers' it was really very lovely with great modern decor, tea and coffee facilities and patio doors onto a nice little area; we loved it. If you are one to hunt out for scruffy surfaces, the odd hairs and marks around the room, then you will find them but we were not overly bothered-it was nice enough!

After we dropped our baggage we went to the restaurant for some lunch. I don't know if it was due to being mid week but there were no staff around. We waited about 10 minutes and finally someone came and without a menu asked us 'what do you want'. We asked for afternoon tea having seen it on the website and it was ok- the cakes were a bit dry but it did the job until Tea. Tea in the evening was again probably not worth the prices if you don't have a package but the main and desserts were nice; our saving grace was the biscuits in the room provided with the tea facilities! For breakfast there was a good variety of juices and cereals and a couple of pastries. The scrambled eggs in the buffet dishes were dry and the bacon VERY fatty but it was edible and I felt more satisfied than after my 3-course meal the prior evening.

HOWEVER, I must say that the spa just made our visit worthwhile! The staff in the spa were REALLY helpful and gave us all of the information that the receptionist had failed to mention. We chilled out in the hot tub, sauna, pool,on the wave beds and the massage chairs; the atmosphere was really calming and it was just a very lovely place to chill out and relax - the whole spa experience was really excellent we got up early on the morning of our check out just to have another 30mins of the amazing spa.

Overall, I think I would definitely return again to the spa and the rooms (where I had the best night sleep) BUT next time I wouldn't bother with the restaurant side of things! I think you'd be better off driving into a nearby town (or a mile down the road to the pub) to get some food or bring your own!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CSym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
437 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
Reviewed 15 April 2014

We stayed at Rookery Manor for two nights in April 2014 whilst visiting the area. We stayed in the Silver room in the manor house. The room was very comfortable, clean and well presented with a lovely modern bathroom. The staff were attentive and very pleasant and deserve a special mention.
The hotel was convenient for visits to Weston Super Mare, Cheddar Gorge and The Clark's Outlet Village.
The dining room is a bit strange - very large and more like a function room. The evening menu was limited but the food was good. Breakfast was buffet style - but we ordered poached eggs and these were cooked for us.
If I was visiting the area again I would choose to stay here, especially as we got a good rate through booking.com

Room Tip: Try to stay in the manor house if possible
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 April 2014

Booked a spa break here for 2 nights which included a treatment, breakfast on 2 days, dinner on the first evening and lunch on one of the days. We seemed to be the only guests at first and didn't really see anyone else except for one or two guests at mealtimes. The setting is lovely although quite close to the M5 so windows had to be shut to block out the noise. The room we had was cosy with a huge bathroom, but everything worked and it was cleaned while we were there. The dinner was very good, great service as well. Breakfast was OK, not much choice but that was probably because there were so few guests. When we went for lunch, we had to wait about 15 minutes for anyone to appear in the restaurant to give us a table and take our order, and our pannini took about half an hour to arrive but it was very good when it did come. The spa was lovely, gowns and flip flops and towels provided, but the sauna was a bit disappointing and after our treatment all there was to do was sit in the spa pool. However it was very relaxing and warm. Although we quite enjoyed it, I doubt we will go again. We paid £380 for 2 people for a 2 night break which seems overpriced.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank karenwaterhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lincolnshire
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 2 April 2014

attended a wedding here last friday, and must say was impressed with the location of this hotel for the wedding. We had access to our room on arrival at 10.30 am after a 4 hour journey, which was very welcome. This gave us time to relax before the wedding. Nice room in the annex buildings, it was up some steps, the room was on the small side but nice big bathroom. The room was very comfortable and had a nice view over the surronding countyside. Thr grounds outside the manor house were beautiful and lovley for the wedding photos, especially good as the sun came out. The breakfast was what you would expect. It was completley help yourself, even to tea coffee and had to make your own toast, which was rather disappointing for such a grand location. Still the food was very nice, and a good start to the day.

Ideal for a wedding, but feel for a short break is a bit isolated, although not far from Burnham on Sea, and not far to Bristol. Nice walks in the summer I would imagine.

All in all a lovley time was had by all.

Room Tip: Rooms in the annex are small but nice views over the countryside
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  • Stayed March 2014, travelled with family
    • Value
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Helpful?
2 Thank jeffturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014 via mobile

Excellent value for the money we went through Groupon and i will go back again, the 3 course meal was lovely the staff were so pleasent and friendly really enjoyed our stay.The room was lovely and warm very clean with loads of towels.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank alysonpaul1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 March 2014

Very disappointing, the website plus looking on booking.com looked just what we wanted, we paid for a spacious room, sadly two hours and three bedrooms later we were running out of time as needed to be at an appointment twenty miles away so accepted the room. although clean it was generally tired, the carpet rubbed, poorly fitted, broken wardrobe door. The duty manager had been employed three weeks earlier and had not seen the rooms we were given so apologised. I did suggest that perhaps he ought to check them out for himself. Breakfast was served in a function suite with a grand piano & sparkly ceiling very bizarre, my husband asked for two fried eggs to be told, no not today, he politely asked again and waitress said she would ask the chef but he was a very busy man ! Next morning I asked for a pastry but was told sorry they ran out twenty minutes earlier. All in all a very bizarre stay it became a comedy of errors thankfully we laughed all the way home but will not be returning or can in any way recommend .

Room Tip: When checking in check that you are not being given the old piggery building, my husband of 6ft4&quo...
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Service
Helpful?
3 Thank amandaharris22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rookery Manor

Property: Rookery Manor
Address: Rookery Manor Edingworth Road | Weston-super-Mare, Edingworth, Weston-super-Mare BS24 0JB, England
Region: United Kingdom > England > Somerset > Weston-super-Mare > Edingworth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Edingworth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rookery Manor 4*
Number of rooms: 30
Official Description (provided by the hotel):
A warm welcome and exceptional service awaits you at 16th century Rookery Manor – the South West's award-winning, 4-star boutique hotel and spa.Set in the heart of Somerset, this historic estate is a beautiful backdrop for your spa break, wedding, corporate event, private party or dining experience.Owner Ian Clapp, whose family has lived at the manor for four generations, has created a unique venue with stunning lakeside gardens and a luxurious Elemis spa.Ideally situated in 28 acres of countryside, yet with easy access to the M5, Rookery Manor is the perfect hotel for all kinds of special occasions. ... more   less 
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Also Known As:
Rookery Manor Hotel Edingworth
Rookery Manor Weston-Super-Mare, Somerset - Edingworth

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