Don’t know where to start, but if you get bored of my review, just read this part. (DO NOT STAY THERE) 8 of us arrived at 10 pm from a long flight from Gatwick, tired, restless and hungry. The purpose was to attend my Fathers funeral, of course we were all distraught and emotional. On arrival, our pre booked rooms were not what we booked, and they only had 4 rooms rather than 5 that was previously booked, and to top it all we were shown rooms at the rear of the hotel without Air Con, broken toilets, the rooms were shabby, broken furniture’s, dirty curtains, The overall experience was a disaster, it was 01:00 by the time we were settled after we finally gave up the fight.
The Hotel staff have no idea what the left hand is doing, the only pleasant person was the waiter (Kevin) he made our disastrous stay a little easier in the restaurant which was only opened for Breakfast, and at no other time
At one point we complained about Toilets not flushing, no water to shower. Ants, and cockroaches in the room, no one did anything. We only booked 5 night out of 10, hoping we could find another Hotel close by for the funeral. unfortunately due to funeral arrangement we had no time to look for another hotel, however, we were promised our same rooms would be ok for the duration. Yes you guessed it, on the 5th night we went back to confirm the remaining 5 nights, but were told the rooms have gone, and basically take what they had or leave, we had to pack up and move to another room which was no better that the first, the difference is the old type of broken furniture. we stayed another 2 night and left. I could go on and on but I want to forget that experience and warn others this is the Hotel from hell.