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Yunus avci

Low price good service!

4.0 of 5 bubblesReviewed 21 Oct 2019
Very nice hotel. The service was really good. The staff gived really good advice and helped us to see things in lombok. Especially Gedemulya Wardhana was really helpful. He speaks very good english and he helped us with the planning to see things.

Thank you !
Date of stay: October 2019
Trip type: Travelled as a couple
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akbarbarkah07, Manager at Diva Lombok Resort, responded to this review
Responded 26 Oct 2019
Hi Yunusavci,

Thank you for reviewing us through tripadvisor.com, on behalf of Diva Lombok Management we are happy to serve you during your stay, thank you for mentioning our staff in order to prof to a new customer that we have a good service to all of the guest, hopefully you will be returning again to our Hotels someday, we are looking forward to seeing you again at Diva Lombok Resort.

Thank You and Have a Great Day

Regards,

Akbar Barkah
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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19 - 24 of 72 reviews
Reviewed 13 October 2019

The value for your money is really good, the hotel looks nice, food at the restaurant is decent and very fairly priced. The staff is also kind and caring, especially Jum and Ismi from the reception, they will help with everything you ask them. Room cleaning is done on a daily basis and the rooms are nice and clean. AC is modern and works well, shower is fine aswell. Overall a nice place to stay for a decent price. Would recommend.

Date of stay: October 2019
Trip type: Travelled solo
Thank Yannick M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
akbarbarkah07, Manager at Diva Lombok Resort, responded to this reviewResponded 16 October 2019

Hi Mr. Yannick,

Thank you for commenting us related with your experience during your stay with us, it glad to know that you are enjoying during stay at Diva Resort Lombok especially for our facilites, staff and also the Price. we are pleased you to welcoming again to stay with us in the nearly future.

Thank You and Have a Great Day,

Regards,


Akbar Barkah
Opeartions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2019 via mobile

Upon arrival at the hotel the check in formality was quick. The room was nice with the large wardrobe. But the shower handle was not in good condition and the pipe inside the vanity was leaking which was very inciovenient. When reported it to the person concern quick action was taken and room was immediately changed. The staffs are very friendly and always smiling. Upon check out was a bit disappointed about my pick up as I mentioned on the eve to book a car and was said it has been arranged. When transfer it did not arrived the two boys at the Reception desk started making some calls and said to me that the pick up isn't coming and they are doing needful. Wasted about 20 mins them a taxi come finally.

Date of stay: October 2019
Trip type: Travelled solo
Thank Inspire664307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
akbarbarkah07, Manager at Diva Lombok Resort, responded to this reviewResponded 16 October 2019

Hi Inspire664307,

Thank You for your Reviewing and tell us your experience during your stay with us, we are really happy to know that our service are helping your every single problem during your stay at Diva Lombok Resort, we do apologize for every single things that makes you uncomfortable especially with the taxi arrangement we will do the best in the future and we are hoping you to come back again to stay with us in the nearly future.

Thank You and Have a Great Day.

Regards,


Akbar Barkah
Opeartions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2019 via mobile

Overall very nice comfortable budget hotel with everything you need. Just a bit far out of central singgigi (approximately 5 km) but there are taxis up and down the road. Across the street you have access to a quiet beach. It is a very nice area and you can also hire a scooter to get around. When ordering breakfast, however, just don’t order the Poached eggs with holindaise sauce it tastes as if they have just covered the eggs with lemon juice so it’s very sour :-(

Date of stay: August 2019
Trip type: Travelled solo
Thank jayterific
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
akbarbarkah07, Manager at Diva Lombok Resort, responded to this reviewResponded 16 October 2019

Hi Mr. Jayterefic,


Thank your for your commenting our Hotel to tell us your experience during your stay at DIva Lombok Senggigi, We are glad to know that you are happy during stay with us related with the price, facilities and the circumstances, we do apologize for some of food that we served was not expected what you want, we hope with your comment we will trying to improve in order to make all of our guest happy in the future, we are please you to welcome back again to stay with us in the nearly future.

Thank You and Have a Great Day.

Regards,


Akbar Barkah
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2019 via mobile

The hotel has a wonderful green territory with a nice swimming pool and comfortable clean rooms. They offer a variety of dishes for breakfast and you can also have lunch or dinner there for a relatively good price. They even have a mini library with books in English, it was a very pleasant bonus. The staff is nice and friendly. We quite enjoyed our stay there. The bad thing is that the hotel is located in the west of Lombok and there are practically no nice beaches around. It’s also quite far from all the restaurants. It was disappointing as all the best beaches are apparently in the south.

Date of stay: May 2019
Trip type: Travelled with friends
Thank NataliaBee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
akbarbarkah07, Manager at Diva Lombok Resort, responded to this reviewResponded 16 October 2019

Hi Ms. NataliaBee,

Thank You for your Reviewing regarding your experience during your stay at Diva Lombok Resort, we glad to know that you are enjoying with our Pool and the cleanliness of the Room, hopefully our Facilities and Service are paying for your disappointment related with the beach which are not really near with our Hotel. we are pleased you to come back again to our hotel in the nearly future.

Thank You and Have a Great Day


Regards,


Akbar Barkah
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2019 via mobile

I booked a room here actually just because the hotel has a big pool and for less than usd 20 a night. What i got is:
1. Nice and cold welcome drink
2. Spacious room with also spacious bathroom, good AC, cozy bed. And what surprise me most was the TV with full channel from movies to sports!
3. Friendly and helpful staffs
4. Good breakfast option. They offer around 12 different meals. I pick Nasi pecel and it was good.
5. The resort is close to the beach, just minutes. And less crowded.
6. Clean pool with nice garden surrounding it.

Date of stay: March 2019
Trip type: Travelled solo
Thank bayusuteja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akbar Barkah, Owner at Diva Lombok Resort, responded to this reviewResponded 9 January 2023

Dear Mr. Bayu Suteja,

Thank you for trusting us to choose our hotel as a play for your trip, glad to know that you are happy by stying with us

Hope we Will come back again in the nearly future,

Regards,



Akbar Barkah
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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