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“Charges for laundry bags” 3 of 5 bubbles
Review of Jeeva Klui Resort

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Jeeva Klui Resort
Ranked #3 of 7 Hotels in Mangsit
Certificate of Excellence
Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Charges for laundry bags”
3 of 5 bubbles Reviewed 28 November 2011

It was an excellent hotel to stay, but we left with a bit curiosity. We have been charged for the hotel laundry bags we used for our wet suits. So, is it regular for a hotel to make that charges?

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank e-kusuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeevaKlui, Owner at Jeeva Klui Resort, responded to this review, 12 December 2011
Thank you for your review of Jeeva Klui.

We apologize if we were not clear on charges for room amenities, including such items as laundry bags. Front office staff should have provided you with a disposable bag for your wet suits so you would not have to use the laundry bags. We are now updating the guest information book and will make sure to add a page listing charges for room amenities.

Thank you for your positive comments on Jeeva Klui. We hope to see you again when you are next in Lombok!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,137 reviews from our community

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See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 20 November 2011

Our experience at Jeeva Klui can only be described as nothing less than excellent. While we were checking in, we enquired on the possibility of late checkout on our departure day 2 days later. The check-in staff was quick to not only let us know that late checkout was possible, but also asked which flight we were taking and when the best time to leave the resort to ensure we will be able to reach the airport on time.

Housekeeping staff were very prompt to clean up our room once we were out for breakfast. Even more impressive was their daily effort to "turn down" the room at 5pm, preparing the bed by re-arranging the bedding and pillows, replenish 2 new bottles of drinking water (making it 4 bottles a day, instead of the usual 2 in most other resorts). I was in the room watching them go through the ritual and the staff was very careful to check the tissue box was filled, the remote controls to the tv, aircon and dvd player were well-placed and the room was sprayed with a citrus-fragranced insecticide.

Although there was no in-room wifi, free wifi was available at the business centre, as was a Mac for guests. The library also had a good selection of books and games like reversi, carrom and chess.

Daily breakfast was fairly sumptuous with a good variety of juices, yoghurt, international and local breakfast options as well as bakery items like croissants and buns.

Overall we were very impressed by the resort's facilities and the hospitality of the staff and will be most happy to recommend them to anyone who is looking for accommodation in Senggigi, Lombok.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoL_LittleRedDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 November 2011

An honestly excellent array of pillows.
I'm not even entirely sure how many sizes of pillow were on the bed, but the mega huge pillows were definitely a highlight.
All were of an especially soft variety. 8/10.
Covers 8/10.

Bonus daybed pillows, slightly course, but plentiful and comfortable. 7/10.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pillow_Advisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
239 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 bubbles Reviewed 9 November 2011

Having lived 30 years in South East Asia, I thought I had seen my fair share of tropical island resorts until I discoverdd Jeeva Klui, Designed by a native Balinese architect, Jeeva Klui is a modern sensual fusion of Indonesian design flavours. Using local materials, from the moment you enter the gate, via the reception area , to your rooms ..the eye is busy enjoying the balanced selection of designs, patterns, shapes and colours - a subtle taste that captures you. You have a choice of rooms and villas. My preference are the rooms, simply because you have this great feeling of space. Interiors are simple yet elegant, natural and practical - great queen size beds, flat panel TVs, plenty of amenities, Balinese style bathrooms, and a well proportioned verandah with a big day bed area. The private villas are equally nice but the high walls do give you a sense of being squashed in. I am sure you will enjoy your meals in the long-house style restaurant ..every table has a great view towards the beach. Food and service at the restaurant are outstanding. The business center has a good wifi connection, and you can chill out there using the large sofa chairs for a game of backgammon or chess, or simply use the telescope to look across to Bali. The infinity pool and the pool deck are positioned such that you have this unforgettable view of Mt Agung on Bali, if you are lucky...Jeeva Klui to me does not need a star rating ..it is in a class of its own ..best enjoyed by those who want to avoid stereo-type bland international hotel resort styles - Jeeva Klui has created its own style ..unique - balanced - perfect. Congratulations to Pak Yanto, the owner, and his staff for creating such a jewel.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

This was our second trip to Lombok and our first time to stay at Jeeva Klui. We came back this time for Lombok. When we come back next time it will be for Jeeva Klui. The rooms are great, beautifully decorated and large. The views from the terrace and daybed are the best ever. Service was polite and professional. Everything about the hotel was good. We didnt get a chance to try the spa but.. next time!

Room Tip: Go for a beach front room!
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank G0G0S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 November 2011

Recently stayed in a 5-star hotel with a very similar concept - Jeeva Klui resort almost reaches that standard and it is likely one of the best options for someone coming to Senggigi. The rooms are beautifully decorated, arranged and maintained. The outdoor shower/bath concept of the pool villas was pretty fun. Given its located in a very humid climate, its hard to imagine a room which is mold free - but the first room I stayed in was so moldy that my allergies were off the charts and I had to sleep with all the windows/doors open and the mosquito net down...thats not worth the cost. The pool villa, on the other hand, was much better mold wise. There was also a overwhelming bug problem...again understandable, but a bit more than should be found at a hotel...especially the flies in the restaurant.

The service was very good - again almost 5-star - and knowledgable of English. They were very helpful in arranging transportation, motorbikes, golf and other outings. The staff was defintely one of the resorts strong points.

The food, on the other hand, could have used a bit...the menu tried to appeal to everyone and thus kinda was flat. The dishes lack bold flavor and spice and the western dishes (like pizza) were poorly realized. All this would have been easily acceptable/dismissed had it not been for the extrordinate mark up compared to local restaurants.

Overall, a great find and a great time...just recommend to the hotel working on the mold and bug problems and to guests to look for other food options.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aever15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sintra, Portugal
Level Contributor
268 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 bubbles Reviewed 24 October 2011

We went to Lombok last month after staying in Bali.
We knew earlier that Lombok was much less developed and touristic than Bali.
We were also aware that Lombok people were not as much warm as Bali's.
Went to Jeeva Klui before going heading to south for Cocotinos in Sekotong Bay.

Jeeva Klui is a very nice resort, with 27 total suites, just 5 minutes north from Senggigi Beach. There is nothing within walking distance, just bike or taxi to the center.
Got the best room, the ocean front view (first floor), great views and sunsets.

The staff is nice (not as good as staff in Bali, but ok) and the food is delicious. Don't listen bad reviews complaining about the food, they're wrong. Breakfast is also very good !
The beach is desert, nobody goes there, so it will be yours if you wish ;)
Though, found the beach bit windy that week.

First tip: get a motorbike, you will get the best of the island. Petrol is cheap, you can get the tank full for less than $1
There is no traffic in Senggigi area, so you will be ok and safe.
While staying here, get a bike and drive north, you will get amazing desert beaches and stunning views, passing by Malimbu Hill, Pandanan, Bangsal and Gili Islands. Explore Monkey Forest if you wish.
Also while sleeping here, don't get south from Senggigi if you're not an expert driver, as traffic is heavy there towards Mataram.

In Sengiggi there are many good restaurants, can recommend few of those, such as Quake, Asmara or Taman.
Jeeva Klui is also bit far from Sengiggi crowds (10/15 min drive), so you will stay calm and rest.
First night got a big group of Germans in the restaurant that were making some noise, but later they're gone and got some peace afterwords

Any other questions just send PM

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GFLX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jeeva Klui Resort

Property: Jeeva Klui Resort
Address: Jl. Klui Raya no. 1, Mangsit, Senggigi, Lombok 83350, Indonesia
Phone Number:
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Mangsit
#3 On the Beach Hotel in Mangsit
#3 Spa Hotel in Mangsit
#3 Luxury Hotel in Mangsit
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Jeeva Klui Resort 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
Located near Sengigi on a private sandy beach, Jeeva Klui is a 35 suite and villa resort. All suites face westward and have ocean views with 18 absolute beach front suites. Jeeva Klui combines traditional Lombok design with modern comfort to create a unique tropical Indonesian experience. ... more   less 
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Also Known As:
Jeeva Klui Hotel Mangsit
Jeeva Klui Resort Lombok/Mangsit

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