Upon check in we were informed the hotel was under construction.... Not what we had in mind for our honeymoon, but we were told it would not impact our stay...
It is a beautiful location, right on the beach. The room however was nothing more than a basic hotel room. Incredibly disappointing.
No room service, no wifi, no bath, no bath robes, no privacy, no tea and coffee making facilities, no drinking water.
If you wanted to see the view from your room, the curtains need to be open and everyone can see straight into your room.
We asked to see another room... This one had a pool but no view... The only room that had access to wifi. For an additional USD30 per night we changed rooms. But if you think you get privacy, think again. The neighbors room (upstairs) could sit on their balcony and see straight into our pool. Our first day all we could hear was construction... Thru breakfast we were surrounded by the construction.... Thru afternoon tea, cocktail hour... All day... We sat with them for all our meals... And listened to it while in our room trying to relax. During breakfast a plank of wood went flying across the restaurant and hit my hip.
So after an additional USD30 per night, no view, no privacy and constant banging, it was disappointing and not what we had in mind for our honeymoon.
At breakfast you can order a flat white coffee for an additional charge. Do not do this as it is simply the same as the free coffee but they pour in some milk, instead of pouring it in yourself!
There is no information in the room at all.... Nothing on the meal times, facilities, tours, day spa prices. No information at all.
However, all the staff are so lovely. The restaurant staff could not be more friendly. The best hotel staff we have experienced.
- Official Description (provided by the hotel):
- Located near Sengigi on a private sandy beach, Jeeva Klui is a 35 suite and villa resort. All suites face westward and have ocean views with 18 absolute beach front suites. Jeeva Klui combines traditional Lombok design with modern comfort to create a unique tropical Indonesian experience. ... more less
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- Also Known As:
- Jeeva Klui Hotel Mangsit
- Jeeva Klui Resort Lombok/Mangsit