It was my 2nd time to stay in Jeeva klui Resort. This time I stayed 6 days 5 nights.
What I felt when I arrived there was "I came home!" All staff whom I met last time remembered me and they welcomed me back!!
Same as my last visit, what impressed me the most is the restaurant!!
Whatever you order, the taste is brilliant!! Whoever you talk to or ask for order, the staff service is excellent! If you want to eat something but not in the menu, just ask and they'll try the best to prepare it for you!
I enjoyed local culture dance and music show during the Lunar new year dinner. At the day, they had 5 courses "Cong Xi Fa Zai (Happy Lunar New Year) Dinner". I loved this especially desert and big grilled fish!
On 14 February, there was another special course dinner for Valentines' Day. However, I leave on 14th, so I asked whether I could have this special menu dinner earlier, and the Chef prepared for me on 12th!! It was amazing dinner! Most of all, I really thank Chef and staff for this special arrangement!
I really love this restaurant ambience and staff!! The price is quite reasonable as well.
I guarantee that their smile makes your meal 150% (or more) tastier!!
That's the reason I don't feel like eating out, but just stay at resort and relax.....
This time I must say that there're some disorganization during my stay.
Spa booking was not be done even though I visited Spa reception and made an appointment. My time slot was taken by other guest.
Turn down service was not be done for 2 nights in my room.
It made me disappointed a bit since such things never happened in my 1st visit.
Due to them, I was entitled 3 hours Spa package and a bottle of wine from the management for the sign of apology.
It seems there were often miscommunication between staff. And I notice some staff their English is limited (it's common in rural area of Indonesia), so better to check carefully (booking, timing etc) to protect yourself or talk through the management.
Anyway, it'll never be changed that this is my "Home" in Lombok and I feel staff here are family!! I have no doubt that whenever I go back they'll welcome me back as a part of family! Thank you so much!!
- Official Description (provided by the hotel):
- Located near Sengigi on a private sandy beach, Jeeva Klui is a 35 suite and villa resort. All suites face westward and have ocean views with 18 absolute beach front suites. Jeeva Klui combines traditional Lombok design with modern comfort to create a unique tropical Indonesian experience. ... more less
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- Also Known As:
- Jeeva Klui Hotel Mangsit
- Jeeva Klui Resort Lombok/Mangsit