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Sudamala Suites & Villas Senggigi
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Reviews (1,110)
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Reviewed 31 May 2014

Beautiful resort, fantastic staff who were kind and helpful and did everything to make our stay very enjoyable. Fantastic food the quality was exceptional. Pool staff very efficient and welcoming. Loved it.

Room Tip: Garden suites very peaceful.
  • Stayed: May 2014, travelled as a couple
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1  Thank Gazgti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this reviewResponded 4 June 2014

Dear Gazati,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding, the foods as well as the excellent customer service extended by our employees. I will certainly share your good comment with our team and I am sure they are vey happy to hear such a nice comment from you as our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

My wife and I had a holiday of a lifetime in Lombok, staying at the Sudamala Suites and Villas. Perfectly positioned on the West coast of Lombok to take in the beautiful setting sun over Bali's spectacular Mount Agung, whilst sipping a cocktail around the pool or on the beachside deck. Dinner at night on the deck was also a great occasion with soft music and on some nights a twin guitar and drum trio playing to your table.

We arrived in a tropical downpour after a challenging 1.5 drive front he International airport. The welcome from reception was fantastic and because we had rung ahead and advised that it woes our 15th wedding anniversary, our room was in the dress circle fronting onto the pool and overlooking the beach. There are only 35 rooms and the resort is less than a year old. the standard of detail in the architecture and the suites with their thatched roofs and outdoor showers were roomy and very well appointed. All the staff and I repeat all the staff went out of their way to make us feel really welcome and special. A 15th anniversary cake was sent to our room and even the house keeper, made a special effort to fold the towels in a new way every day. I took part in the yea on the deck in the morning and it certainly was a great way to start the day.

All in all I would have to give this place 5 stars.

Room Tip: Send an email to Reception and explain why you are choosing this resort and the reason you are join, particularly if you are celebrating something special. They will upgrade you if they can. Better views from upstairs rooms.
  • Stayed: May 2014, travelled as a couple
    • Value
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Thank JeffG0RD0N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this reviewResponded 5 June 2014

Dear JeffGORDON,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment and your high recommendation on the property and its surrounding. I am very happy to know that you were enjoyed the room and its facilities, the touches for your wedding anniversary, the foods, the view of Mount Agung from our beach front deck as well as the excellent customer service extended by our employees.

I will certainly share your good comment with our team and I am sure they are very happy to hear such a nice comment from you as our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

We thoroughly enjoyed our stay here, although felt there were some teething problems that needed to be sorted out (and perhaps have been). The rooms were lovely, with a beautiful outdoor shower, and the pool area had a fabulous sunset view. However the quality of the meals varied ... sometimes excellent and at other times disappointing. We ate several times at Qunci Villas next door, and found the overall standard of the food to be better there.
The service at Sudamala was over-attentive to the point of intrusiveness. Also, they hadn't (in Nov 2013 when we were there) quite managed to 'make things happen' discretely and conveniently. As one small example, they decided to do some completely non-urgent maintenance on our room one morning at around 9.00 am, so that we came back from breakfast unable to use our bathroom until they had completed it. It was an inappropriate time to be doing this, given that there was nothing urgent and especially since we were not warned it was to be done. This is one, admittedly small, example, but there were quite a number.
But despite these small annoyances, it's a lovely place and I hope these initial problems will be soon sorted out.

  • Stayed: November 2013, travelled with family
    • Value
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Thank Melb-girl13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this reviewResponded 4 June 2014

Dear Melb-girl13,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Greatly appreciated on your good comment on the property and its surrounding. Also, we are very happy to know that you enjoyed the sunset suite that you were stayed in.

I was very concern to read your feedbak on the food quality as well as other mentioned points. I have discussed the issues with our management team for their follow up and to retrain the employees for improvement.

Otherwise, I hope that you had another memorabel stay with us at Sudamala Suite and Villas.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Very recomended villa, nice service, clean, the room is comfort, convenience, you can hear the sound of the ocean, the food is well served, good taste, very quiet, we really can enjoy this villas. for breakfast they served warm bread... VERY NICE !! definitely going back to this hotel someday..

Room Tip: Choose the room on 2nd floor with the ocean view. u can really enjoy the beach via the terrace. very nice !!
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Thank Fannyhalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this reviewResponded 4 June 2014

Dear Fannyhalim,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding, the villa you were stayed in, the foods as well as the excellent customer service extended by our employees. I will certainly share your good comment with our team. I am sure they are very happy to hear such a nice comment from you as our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Stayed in this hotel for two nights as part of a two week trip around Bali, Lombok and Gilli Air with my husband to celebrate our wedding anniversary. It truly was amazing. The staff are lovely, the room we had, an Ocean View suite was totally the best room we had on our trip. View of the ocean to wake up to with the sound of the waves. The food was stunning. We ate in the evening with the ocean at our feet and the mahi mahi and the rinjani chocolate cake were to die for. The breakfasts were excellent too. Lovely infinity type pool. There are some hawkers on the beach but they soon go away if you ignore them. The hotel organised a private boat to take us to Gilli Air and we were so sad to leave. Wished we had been able to stay a lot longer. If you stay here you will not be disappointed. Would not hesitate to stay again.

Room Tip: Ocean view suites were in my opinion the best.
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paula191278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this reviewResponded 4 June 2014

Dear Paula191278,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok to celebrate your wedding anniversary.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding, the foods, the excursion as well as the employees. I will certainly share your good comment with our team and I am sure they are happy to hear such a nice comment from you as our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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