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“Fantastic Stay”

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Sudamala Suites & Villas Senggigi
Ranked #4 of 7 Hotels in Mangsit
Certificate of Excellence
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Stay”
Reviewed 5 July 2014

Stayed at the Sudamala Suites in June for a week, What a perfectly relaxing week it was. Staff here are friendly, attentive and professional, not just the higher profile staff in the restaurant and reception, but the gardeners, chamber staff, pool boy etc. went to the two neighbouring properties and the staff at Sudamala were much friendlier and more "switched on". Rooms were a great size with all the amenities, as were the bathrooms. would definitely book an Ocean View room next time, but the Garden rooms are still very good. Will very definitely stay here again, and would recommend the Sudamala Suites to all.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 11 July 2014
Dear Jeff B,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.
Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding. Also, I am glad to know that you were enjoyed the suite, the facilities as well as the excellent customer service being extended by our team. I have shared your good comment with the team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (275)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Jakarta
Level Contributor
72 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 June 2014

We have not been to Lombok for over 10 years and were pleasantly surprised with the island progress, with improved airports, transport, road quality and the overall facilities available in the island.

We were also glad we chose sudamala, we stayed for 3 nights. The hotel is relatively small, I think a total of 30 rooms, but felt right to us, as walking around is pretty close, from rooms to beach to restaurant, easy for us to watch our young kids. The rooms were spacious, with big king size and comfortable bed, and big bathroom as well that has 2 showers, including one outdoor. We liked the beach as it was relatively calm and clean and our kids really enjoyed playing at its beach. Swimming pool is great too. The food is not bad, reasonable price for a hotel, with excellent size. Overall, we really enjoyed our stay in Sudamala Lombok.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olie92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 2 July 2014
Dear Olie92,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Right, at least in the last five years our government is improving the infrastructure such as the road, the Airport and other facilities.

Very much appreciated on your good comment on the property and its surrounding. I was also happy to know that you were enjoyed the room and its facilities, the foods as well as pool and the beach. I have shared your good comment with our team and they are very delighted to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 June 2014

I could not believe this resort , It is a Epic just an awesome place to stay
The staff surprised me with a cake and were just great
The rooms are HUGE
The only downfall that I felt was a poor design is the AC unit it in behind some bamboo in the wall and without the ceiling fan on was quite warm at night.

But an all round excellent place to stay while on Lombok
We live on Bali and have stayed at other resorts on Lombok,Florses,Gili's but we would always return to The Sudamala Suites & Villa's



It is that good 5 Star Pfeiffer approved Highly Recommend this resort to all

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 2 July 2014
Dear Clark M,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Very much appreciated on your good comment on the property and its surrounding. And am pleased to know that you were enjoyed the room and the space as well as a small touches with the cake.

I was very concern read your feedback about the Air-condition did not cold enough to your expectation and I do apologize for the inconvenience caused. I have asked our Engineering team to rectify the problem and check the Air circulation for improvement.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,

Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2014

I recently stayed at the Sudamala Suites & Villas in Lombok and I must say it was one of the most professionally run properties I have stayed at. The room, well apartment really, was stunning, private pool, gorgeous fitout. The staff were extremely friendly without being too "in your space" and all spoke English very well. All round 5 stars!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brett14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 2 July 2014
Dear Brett14,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding. Am pleased to know that an excellent customer service being extended by our team. I have shared your good comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 June 2014

We took a spontaneous trip to Sengiggi. Sudamela was the only place with a room left. What a lucky find that turned out to be! An oasis of cleanliness, with extremely friendly, smiling staff. The rooms are excellent, spotless and tasteful. The food in the restaurant was excellent. We ate out on the deck on a balmy evening, serenaded by a 5 -piece band that took requests. The beach out in front is perfect, good snorkeling too. Nice places to eat along the beach. Some hawkers, but not the worst we've experienced. A bit pricey, but worth every penny…can't recommend this place enough. We enjoyed three great nights…

Room Tip: WIFI can get a bit spotty the farther from reception you are
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 2 July 2014
Dear Michael B,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Very much appreciated on your good comment on the property and its surrounding. Am also pleased to know that you were enjoyed the room and its facilities, the room cleanliness, the foods as well as an excellent customer service being extended by our team. I will certainly share your good comment with our team. I have shared your good comment with the team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 24 June 2014

Just had a 2 nights stay at Sudamala when it supposed to be 3 nights as we have missed out flight the day before by just a few mins. Nevertheless, we were still looking forward to our trip to Lombok though it was shorten unwillingly. Earlier on, my friends and I were debating on where to stay in Lombok and have done lots of reading on reviews and images. And it was proven our decision was right.

I received my first surprise when it seems like all the staffs at the counter knew who am I upon our arrival without having to check their records at all.
Throughout our stay in Sudamala, we were always greeted genuinely by all staffs, including the staffs from the restaurant. We never felt so welcomed and home in a hotel in our lives before. Every night, we were given chocolates and bedtime stories to read too. We stayed in the Ocean View which was spacious, clean and new. Everything was arranged accordingly to the 3 of us.

We have great view to oversee the pool and the sea, and our entire stay was very relaxing. But it was too peaceful for us in the night as we thought we can have some drinks by the pool as there aren't many pubs (only 1 named Happy Café after the recommendation by the hotel staff which we went on our 2nd night) in the main town – Senggigi.
So on our 1st night, we approached the hotel restaurant at 11pm, to see if we still can order some champagne to our room. Despite the staff was doing closing, he was very patient and tried his best to show us what they have in the fridge.

In addition, we have done a 6hrs day trip to the Gili Islands where we get to see the happening side of Lombok at Gili Trawagan where you can see many divers and cyclists, pubs. We had our delicious lunch at Gili Air. And not forgetting the snorkelling experience in the clear blue sea!

In summary, we have enjoyed our stay in Sudamala and we will definitely recommend it to our friends if they are heading to Lombok in the near future.

A BIG thank you to all the staff at Sudamala! Keep up the good work!

Room Tip: For easy access, room in ground floor is good enough as you can catch the great sunset by the pool.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amberchen29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 30 June 2014
Dear Amberchen29,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Very much appreciated on your good comment on the property and its surrounding as well as the trip Gili's. I was also very happy to know that personal touch and excellent customer service being consistently extended by our team. I have shared your good comment with them and they are very delighted to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baldivis, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 June 2014

We stayed here in May for 8 nights lovely lovely lovely we had a pool villa room 110 stunning is all I can say ... we also had a frog come and visit in the garden near the bathroom,to cute. The staff are all amazing so polite and nothing is to much trouble. Happy hour drinks in a word yum .. Restaurant the view of Bali mountain from here was amazing .. breakfast OMG so much food after a couple of days we were just asking for coffee and breads Dinners were yum with a good selection. We went into Senggigi a couple of times $2 taxi ride markets good hawkers quite persistent .. also a nice thing the hotel did was send us off with lunch for our trip to the airport such a nice touch . Highly recommend this hotel all the staff are amazing from the front desk the spa staff restaurant and room attendants a big Thank you to Daniel such a lovely lovely man I can say we were looked after very well

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kym P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, 30 June 2014
Dear Kym P,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Greatly appreciated on your good comment on the property and its surrounding. I am also glad to know that you were enjoyed the Villa and its facilities, the small touches "Sandwiches" as well as the excellent customer service being extended by our team especially Daniel. I have shared your good comment with our team and they are very delighted to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudamala Suites & Villas Senggigi

Property: Sudamala Suites & Villas Senggigi
Address: Jl. Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia
Phone Number:
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Mangsit
#4 On the Beach Hotel in Mangsit
#4 Luxury Hotel in Mangsit
#4 Spa Hotel in Mangsit
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sudamala Suites & Villas Senggigi 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located right where the soft sand meets the sea, on the front row of every spectacular sunset, Sudamala Suites & Villas, Sengiggi, Lombok offers each guest who covets a tropical sanctuary a dwelling where time stands still. ... more   less 
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Also Known As:
Sudamala Suites & Villas Senggigi Lombok/Mangsit

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