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“Qunci Villas - SIMPLY THE BEST!!!”
Review of Qunci Villas Hotel

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Qunci Villas Hotel
Ranked #1 of 7 Hotels in Mangsit
Certificate of Excellence
Level Contributor
3 reviews
“Qunci Villas - SIMPLY THE BEST!!!”
Reviewed 10 July 2014

Qunci Villas is the Ultimate Perfect Relaxing Holiday Destination!

The Villas are set amongst the most pristine gardens with three refreshing "Infinity" pools overlooking the Lombok Strait which separates Lombok from Bali.

My daughter celebrated her marriage by inviting 45 special guests from Australia to share with her in the beauty that is Qunci Villas.

All 280 staff will provide you with a totally relaxing holiday where nothing is too much for them but to please you!
I must make special mention to some special friends who have provided exceptional care and attention whilst relaxing at Qunci Villas - from the General Manageress WiWit, Front of House staff Nova, Febri, Putri, Doni, through to wait staff: Ria, Gatot, Has, Husnei, Sri, Rudi, Atta, Luhur, Samsul, Aya, Evi and Pri!

You will delight in the food that is provided from Qunci's two Restaurants Quah Mediteranian Restaurant and Quali Seafood Restaurant.

Indulge and rejuvenate yourself by booking a luxurious body treatment at Qunci Villas Qamboja Spa. Their treatments will have you floating in a sea of relaxation.

I have relaxed at Qunci Villas on three separate occasions in the past year and can attest that the quality of the food, the cleanliness of the rooms, the delight of all the staff in meeting your needs is second to none. If you want to de-stress and rejuvenate you must holiday at Qunci Villas Lombok. Tell them "Mr Stephen" recommended you do!

Room Tip: All Qunci Villas rooms are well maintained and are equally comfortable. No matter your Qunci Villa r...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear Stephen L,

Smile! : *Qunci Villas is the Ultimate Perfect Relaxing Holiday Destination! *

Thank you!

And yes, it was a truly beautiful wedding ceremony for your daughter and all her family and friends.

And I can see why you remember so many names of our staff's names : 3 times staying at Qunci Villas this past year.

I am personally very pleased that our hotel and staff continue to live up to your expectations and we look forward to welcoming you back on your next trip!

Happy Travels...
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (583)
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English first
Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Our recent five night stay at Qunci met all of our expectations from the first moment we arrived and were greeted with refreshments. The staff were outstanding and the attention to detail throughout our stay was exceptional. Our villa was spacious and luxurious. Every day our room was cleaned and maintained to the highest order. The gardens and surrounds are really beautiful. The pools at the front of the property are amazing. From the decking surrounding the pools you are greeted with stunning views of the ocean and the island of Bali. The sunsets from this vantage point are not to be missed. The restaurants all served excellent food and drinks at very reasonable prices, including breakfast. Qunci provided us with a most luxurious and relaxing holiday.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear an s,

We are all glad at Qunci that we met all of your expectations and that you enjoyed our hotel and small island so much.

We hope to see you back this way again soon.

Happy Travels!
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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

We stayed here for four nights as part of our honeymoon. It is a really lovely place to stay. Rooms are spacious and nicely designed with nice bathrooms and balconies. The hotel staff are really friendly and attentive. Swimming, surfing and snorkelling are all possible in the sea immediately outside the hotel (you have to search for the patch of coral reef, but it is worth it once you find it!), and the hotel is well placed for exploring other areas of Lombok. Can't think of a better place in the world to enjoy the sunset while sipping a cocktail. The food is also excellent - certainly the best we had in Senggigi

Stayed June 2014, travelled as a couple
Helpful?
Thank discerningdinerliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear discerningdinerliv,

*Can't think of a better place in the world to enjoy the sunset while sipping a cocktail. *

Thank you so much. We like all of our guests to enjoy Qunci Villas, but especially our honeymooners who are on the special trip of their lifetime.

We hope to see you back for an anniversary!

Happy Travels....
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

The top of the hotel.
If I must gave a note, it is 10/10
All is perfect: Breakfast, cocktail ( happy hour), services, restaurant ( delicious menu and very good price), 3 perfect swimming pool.
In one word: Excellent!

Room Tip: Room Qingress with swimming pool was wonderful.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaetan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear Gaetan A,

*If I must gave a note, it is 10/10. All is perfect: *

Another perfect score for Qunci! Thank you so much and we are truly delighted that you enjoyd your stay so much.

Happy Travels!
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Salisbury, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 July 2014

I haven't ever awarded a 10 to any hotel but this time I really have to. The location is stunning, the facilities excellent, the hotel staff fall over backwards to help you, there is a great spa and the food is first class. The sunsets and views from the terrace are fantastic. We had our own small pool as we shared a suite with family.

Most importantly for us was that when my wife was ill (nothing to do with the hotel) the staff were fantastic they allowed us to keep our suite, helped book another flight and talked to our next hotel in Bali.

Lombok is still relatively unspoilt unlike the south of BALI which is terribly busy and is easily accessible from Bali in a 35 minute flight.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wessexman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear Wessexman1,

Wow!

*I haven't ever awarded a 10 to any hotel but this time I really have to. *

Thank you so much and we hope to see you back in Lombok with us again!

Happy Travels....
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Kuala Lumpur, Malaysia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 July 2014

I absolutely loved loved my stay at Qunci Villas. Loved the open air and bigggg bathroom, the swimming pools, the pina coladas on happy hour, and the breakfast. Oh yes, the breakfast was absolutely divine.

I was especially touched that a couple of staff went out of their way to assist me when I had a not-too-serious emergency.

4 days there was definitely too short. I can't wait to go back again.

Please keep up the quality and great service, please.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShelleyTPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 11 July 2014
Dear ShelleyTPL,

*4 days there was definitely too short. I can't wait to go back again. *

Thanks, and we look forward to welcoming you back again in the future.

Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hong kong
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 July 2014

The Qunci Villas do have a beautiful "pacakging": location, next to the beach, and a beautiful garden / swimming pool areas, very green and peaceful villas.
They also have a very good restaurant.

However, for the price and rating displayed, the room and service are not met.

1. Rooms are quite small with no privacy .
Our room was on the garden level, with the veranda open on the alley. As a result you have no privacy unless you keep your curtains closed (which then makes it pointless to have a nice environment)

2. Very slow and bad service
Each time we asked for a service, we had to wait a long time and call back many times to make sure our request was received.
Staff is not especially friendly, not making you feel comfortable.

I would not go back.

Room Tip: 1st floor room should give you more privacy
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cis34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, 2 July 2014
Dear Cis34,

I can see from your other reviews that you are a tough reviewer....

and generally, as readers to my other replies here on TA will well know, I get a little defensive about my staff and service here at Qunci Villas that we always offer at Qunci Villas. (smile)

But in this case, I have to agree that our service has not been up to standard for the past couple of days.

I just returned from Bali where I spent the first few days of our fasting month and noticed a number of holes in our service. Yes, our staff are fasting (no food or drink from sun-up to sunset), but we have to do our best in this environment to provide the same level of service. No exceptions!

With the advent of Ramadan (fasting month), not only do our staff slow down and sometimes forget to smile, they are also calling in sick. So we have been under-staffed for the past couple of days as well.

I just got out of a senior management meeting held to address this issue and I hope - expect! - that our service issues will be remedied immediately.

I apologize on behalf of our staff to you and to any other guests that may have experienced any lapse in our service over the past day or two.

And though we note that your other reviews on Lombok also rated our island poorly, we do hope that you might give our island another try in the future.

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Qunci Villas Hotel

Property: Qunci Villas Hotel
Address: Jl. Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Mangsit
#1 Luxury Hotel in Mangsit
#1 Family Hotel in Mangsit
#1 Spa Hotel in Mangsit
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Qunci Villas Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Qunci Villas is a beachfront hotel on Mangsit Beach, 5 minutes outside Senggigi. 150+ meters of beachfront, with 3 large pools, facing the ocean and Bali in the horizon. Qunci also has 3 private luxury villas located on the hill above the beach. The hotel boasts ocean view, partial ocean view and garden view rooms as well as rooms with their own personal pools. ... more   less 
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Also Known As:
Qunci Hotel Lombok
Qunci Villas Hotel Lombok/Mangsit

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